They did some things I am not happy with. It all worked out in the end.

If your bathroom comes out wonderful, but your cabinets are stained from their coverings, get it fixed. I didn't do that.

The people that put the bath in for us did a very nice job and we are very happy.

There is an overlap on the wall, and I was not advised about it before the installation. I did not want shelves, and they installed them anyway. They were supposed to follow up on finishing the baseboard trim and tie it in. They sent someone out who I thought was coming to repair it, but he did not come out to repair it; he came to inspect it. We made an appointment for the following week, and no one showed up. It was never fixed by the company.

High cost

As soon as they get your money you can't get hold of anyone. They don't call you back.

We were told 48 hours before we could utilize. We waited three days just to make sure. Upon observation, we noticed deep scratches in the tub along with a mark. The caulk around the tub looked a little unprofessional. Some of it is actually coming off. There's some that has come off from the sliding door. We reached out after our first survey and they told us that someone would be out to try and rectify the issue. Some weeks passed and I got a text from someone asking if I could take pictures. It wasn't written up in the report. We reported it as soon as we noticed it. We wouldn't notice unless we were in the shower. It's been a week and a half and we have yet to hear anything. We are only looking for it to be corrected and we haven't heard anything. It's been over three weeks now. I sent pictures. I think they felt like we were being dishonest, but we are looking for the corrections to be made.

They were pleasant, removed trash, did an excellent job, and were really good.

I am very pleased with the quality of my shower installation.

The staff from sales, office, and installers were all friendly and efficient. Great company to work with. Try them you won't regret it!

The Installers were very professional. I'm a remodeling contractor myself and the craftsmanship and products used were stellar.

Would not recommend,
They are over priced materials are basics . Will look better then a what’s there probably just because it’s new .
They don’t listen properly.
They were late first day ,
They were rushed .
Didn’t follow original design.
Glass door broke first night.
Getting help after you pay is not happening.
The female in office is rude and will tell you she don’t care.
They did replace door it’s cut wrong about 1/8-1/4 off and leaks water all over . It’s been since Aug and they won’t fix it.

The installers, Don and Ernie worked very hard with outstanding results.

Warranty work is none existent. Shower drain was not connected correctly and leaked into the living room ceiling. It’s been over 2 months and they still haven’t fixed the damage.

Miscalculated the ability to have a teak bench in the shower.

They did a pretty good job. We have a slight little problem and we have to call them about it. It leaks into the tracks of the doors. I don't know if it supposed to do that or not.

The installation was great in spite of the extreme weather conditions.

Team TJ & Jose came in from Atlanta to support STL crews. They worked together seamlessly and were respectful in my home. Temp was only 3° that day so they worked from my garage (still cold!) but still needed to access materials & tools from van outside. Kudos to them both.

I enjoyed the quick turnaround on the job. I enjoyed the quality of work and the way the installers kept me in the loop throughout the whole project, and they cleaned up when they left. They did a real good job with that.

They were fantastic all the way through. Everything that happened was great.

The installer is a 10 the salesman is a three. He was high pressured.

It was a good experience.

They did a great job, and I really enjoy the job they did.

Both the sales people and the installers that did the work acted in a very professional manner. Addressing all our questions and fine-tuning the installation to our satisfaction, we are very happy customers. Thanks again.

Jacuzzi Bath Remodel of St. Louis did a great job.