There were some problems that we had, but the foreman recognized the problems—things I never would have even noticed.

Very professional

We appreciate how attentive they were to keep us updated on scheduling and how kind and professional everyone was.

They were very quick and knowledgeable about what was going on. They discussed actions of what they did.

I understand that Janney is a large company with multiple jobs running at the same time, especially after the 2024 hurricane season. However, while the level of communication was very good before the work began, it decreased rapidly once the repairs began. See additional comments below.

I will and have recommended Janney Roofing to others. But my insurance company also has Janney Roofing listed as their choice for roof replacement in the State of Florida for their customers.

extremely professional company, everything went smoothly, new roofs look awesome

Initially, I was please with the salesman and excited to get the project started. Unfortunately, the communication and professionalism ended with the salesman. Due to my negative experience, I can not recommend the company.

Good Value, Professional Installation, Great Communication and Customer Service

Refer to question and answer for item #15

This having been our first experience with a roof replacement and a very stressful time are most grateful to Annette Montanez (customer service manager) and Jason Smith (sales representative) for helping us through this process.

Very professional from initial contact through final installation and inspection.

Adherence to schedule, pre-arrangements for site preparation, minimal damage to plantings in the work area.

Had to redo my roof due to dishonesty

Everyone accomplished our replacement with great care and communication in a polite and professional manner.

NA

I liked the friendly customer service, the ease, and their responsiveness.

Could have gotten the permit approval faster than 4 weeks.

Janney Roofing did a great job and I'd recommend their work to anyone needing a new roof.

Do not make promises of discount and give them the true facts

Yes, they responded favorably to my concerns and requests. Roof turned out very good.

Very mechanical relationship , when challenges arise quick to deflect blame

Janney Roofing was very professional. They did not lie. They passed a test that I gave them that four other contractors failed. That test was on nailing patterns.

They were incredibly knowledgeable, helpful, and courteous. They went above and beyond several times.

Management is very aware of the countless issues that I dealt with every step of the way.