We have discussed our new home process with many folks and I have nothing but good things to say about JK Monarch. Shannon & Mel have been especially helpful and straightforward - I appreciate that.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service

Recognized Excellence

Recognized Excellence - Kalyn was phenomenal. She has always been quick and courteous with answering my questions and emails.

Recognized Excellence

Recognized Excellence - Kaylan has been fantastic - ALWAYS replies in a timely manner.

I loved the quality and design of my new home. My home was completed on time and they did a great job on walk through appointments and answering my questions.

Condition of Home

Condition of Home - When I purchased the lot and design they said my home would be ready July 11. I closed and got my key July 11.

Areas Of Satisfaction

Areas Of Satisfaction - Project finished on time and I love my new home.

Areas For Improvement

Areas For Improvement - My expectations were always met.

Recognized Excellence

Recognized Excellence - Kaylyn Cales did an excellent job communicating with me and meeting my needs. She always answered my questions promptly and always called me back when I left a message. She is great to work with.

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