Unfortunately, the process was not as originally described by the builder, so it is not necessarily the experience we would want our friends and family to have.

We actually have !!!! The experience we have had with JK Monarch far exceeds what we have experienced with past builds. The communication and customer care from our our first contact to present (Shannon- our original contact... to Kalyn (our design consultant) and recentlyt with Tim Maines (superintendent) ) exceeds a 5 star rating. We are confident our real estate agent will also be recommending JK Monarch to potentioal buyers.

very professional, good value and great reputation

My mother and I were looking to build a new construction, multigenerational home in Poulsbo. In the process, we came across JK Monarch. From the start, they were extremely helpful. Their agent showed us around the neighborhood and helped us pick a lot with a great view we loved.

We had the opportunity to walk through a couple of their model homes, and you could immediately tell they were higher quality than we had seen from other builders in the area. Our realtor, well-versed in the construction business through a family business, even noted that JK Monarch’s quality was much higher than the homes he usually walks clients through. Based on our experience, we are highly likely to recommend JK Monarch to others looking to build their dream home.

Clean & Safe

Clean & Safe - Throughout the building process, we had the opportunity to walk through the property on several occasions. Each time we visited, the job site was incredibly clean. We even walked through with our smart home automation specialist, who commented on the cleanliness and quality of the job site. We always noticed how neat the place looked from the outside whenever we drove by to check on the progress. It was reassuring to see that JK Monarch kept the site tidy and well-maintained during construction.

Quality Of Materials

Quality Of Materials - We were very surprised to see the quality of the finishes and materials used in the home. As we went through the home customization options, we were pleasantly surprised to see that they offered premium material options without needing to upgrade to the highest plan.

Trust

Trust - On several occasions, even after moving in, where minor complications arose, JK Monarch still took time out of their day to send tradesmen over to resolve issues at the house. They could have easily walked away from us, but they were always kind, supportive, and professional. Our relator mentioned that in the 35 years of his profession, he has never seen a builder whose construction was such a high caliber.

We are very pleased with our experience with JK Monarch. From our first interaction with Michelle Walden to even after receiving our keys, we have felt JK representatives have been prompt, honest and thorough with our questions or concerns. We are very pleased with our new home.

Areas Of Satisfaction

Areas Of Satisfaction - The design process was seamless, the walkthroughs were great.

Recognized Excellence

Recognized Excellence - Shannon Lindgren was amazing. So helpful and always tried to direct me in the right direction.

I would recommend JK Monarch as a quality builder you can trust

Designer Professional & Organized

Designer Professional & Organized - Kalyn was so helpful and organized.

Areas Of Satisfaction

Areas Of Satisfaction - Corrected the issues quickly upon moving in

We have discussed our new home process with many folks and I have nothing but good things to say about JK Monarch. Shannon & Mel have been especially helpful and straightforward - I appreciate that.

Quality Of Workmanship

Quality Of Workmanship - Everything looks very good

Quality Of Materials

Quality Of Materials - Home looks very nice - appliances are very good.

Designer Professional & Organized

Designer Professional & Organized - Kalyn was always quick to respond to any request I sent her. Very professional & courteous.

Superintendent Professional & Organized

Superintendent Professional & Organized - Tim was outstanding, very knowledgeable and detailed in covering the home’s systems and functionality.

Areas Of Satisfaction

Areas Of Satisfaction - Customer service

Recognized Excellence

Recognized Excellence - Kalyn was phenomenal. She has always been quick and courteous with answering my questions and emails.

Recognized Excellence

Recognized Excellence - Kaylan has been fantastic - ALWAYS replies in a timely manner.

I loved the quality and design of my new home. My home was completed on time and they did a great job on walk through appointments and answering my questions.

Condition of Home

Condition of Home - When I purchased the lot and design they said my home would be ready July 11. I closed and got my key July 11.

Areas Of Satisfaction

Areas Of Satisfaction - Project finished on time and I love my new home.

Areas For Improvement

Areas For Improvement - My expectations were always met.

Additional Comments

Additional Comments - I love my new home!