Why JMC Homes?

Why JMC Homes? - The floor plan, 3 car garage, solar included, high quality counter tops, kitchen & bathroom sinks, high ceilings, lots of windows.

Various issues with the home should have been resolved prior to us moving in (e.g., concrete cracked or missing in front of the home, the home street light didn't work - wiring not connected, poor paint jobs, and a host of other issues).

My new home is beautiful and the builder incentives were unbeatable!

My current group of friends are not interested in housing yet and those that are already own a home.

The builder is taking shortcut in achieving safety standards. For example, leaving a big gap under the garage service door instead of providing the proper ventilation for the garage. Complaint but was disregarded.

JMC answers all concerns that you might have.

Why JMC Homes?

Why JMC Homes? - The build quality and the craftsmanship are really good. JMC Homes also provide solar as part of their price for the home.

The house was turned over to us on the day of closing with significant visible deficiencies that still exist.

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The quality is not satisfactory. The backyard screen door is already out of place and is missing a part, the sprinkler cover came out by itself without any reason, the smoke detector came out of place by itself without any reason. The a/c unit didn’t work and had to reach out to a subcontractor to fix it. It took him 4 trips to fix the problem and he mentioned it was not done correc originally by the builder.

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Why JMC Homes?

Why JMC Homes? - Best in the market

The initial sales team is knowledgeable and easy to work with, also prompt with their replies. The “superintendent” and customer care representatives that are to ensure the quality, integrity, and service of the newly purchased home of issues would be addressed but it was clear during walkthrough not to bother the superintendent. During my first walk through there were still issues that were marked and haven’t been addressed, the reply I received was you still have your 30 day to address the same issues.The walkthrough representative was helpful and advocated for the items to be fixed but seems to be at the mercy of the contractors. There was a large hole between the kitchen cabinets and the “patch” was to nail a random wood plank. This is one (if not the biggest) major purchase for an individual and to treat the quality and service for a newly purchased home like buying product at a second hand thrift store is disheartening. Most of the JMC staff are overall courteous,and professional as a consumer the message being relayed is the compromise to save the company money by side stepping service and quality.

Additional Comments

Additional Comments - My entire experience with JMC Homes has been so great, everything ran smoothly & was so well organized. The super, Shawn, did a great job with everything in my house, helped make a very overwhelming purchase much easier. Vince did a lovely job during my walk through, provided great education about everything in the house. I love my home, thank you JMC!!

updated features in the home; nice people to work with; good follow-up protocol

Customer service

Sales Professionalism

Sales Professionalism - Jim made this whole home purchase process a breeze and was extremely kind. I enjoyed working with him and hope others experience the same! A true gentleman!

On October 8th we had blinds installed in our kitchen that were purchased with money

The experience from beginning to end has been absolutely amazing. They were very supportive. It was a great experience.

House quality is good and complete buy process was smooth.

The process was fantastic and JMC worked to accommodate us even with our challenging timeline. The home itself is beautiful, the floor plan is exactly what we needed and the attention to detail is phenomenal.

Better quality control, aesthetics.

The house is spectacular. The saleslady, Kimberly, has been great. The office staff have been easy and painless. It was good stuff.

JMC Homes provides very friendly and helpful service. They have managers that go beyond to make sure that everything comes out right and works properly.

Why JMC Homes?

Why JMC Homes? - The main reasons why we went with JMC Homes are that they have good incentives, and a lot of things were add-ons for other companies, but were included in the base project with JMC Homes.

Very transparent, deliberate and professional through an otherwise arduous and stressful process- one of the most important decisions of our lives.