Johnson Restoration's commitment to getting our job done completely with as little cost to us, was exceptional! They pushed through our insurance and we have a beautiful roof now!
The experience was seamless working directly with the insurance and Johnson Restoration took care of everything from beginning to end.
There were several things that were damaged. I had to correct them.
They went above and beyond. I would highly recommend them.
Other than the lack of communication from Josh I loved everything else.
No. The salesman, Wes, swore about how perfect the company and crew would be with care to my home. A ton of damage was done to my property in different varieties and when the company attempted to fix it per my requests they made it worse. When a third party was brought out to fix it the third party contractors said what Johnson did to "fix it" made it irreparable. In fairness, the roof looks fine, they finished in one day and I am sure the quality is fine. However, there was no follow up by anyone to tell me how the installation went though or if any problems were found. But the damage to my property, financial loss, time, stress, negotiations, and frustration trying to deal with Johnson to fix my property and still being left with repairs to do on my own is unacceptable.
Josh always did what he said he would do for us ... and with a smile in his voice.
Great Roofing Company! Highly recommend!
They came out and made great suggestions. They were quick and easy to deal with, answered all of my questions, and were knowledgeable and professional.
Big Sales pitch with poor continued communication and poor follow through
I cannot recommend Johnson Restoration] highly enough! From start to finish, they were exceptional.
Our initial consultation was thorough and professional, with the team explaining every detail of the process and ensuring we were comfortable. They helped us navigate the insurance approval process, going above and beyond to ensure we received the coverage we deserved.
Once approved, the team worked tirelessly to complete the job promptly. They were incredibly respectful of our personal property, taking great care to protect it during the roofing process.
Cleanup was impeccable - you wouldn't even know they had been there, except for our beautiful new roof! Their attention to detail and commitment to customer satisfaction truly set them apart.
If you're looking for a roofing company that delivers on every promise, look no further than Johnson Restoration. They exceeded our expectations in every way and we couldn't be happier with the result.
Thank you, Johnson Restoration, for your outstanding work!
The roof is beautiful, and all issues were addressed and fixed appropriately. Good customer service.
They were very easy to work with and very knowledgeable. It was a wonderful process all the way through.
Overall, they were a great company to work with, and the employees were helpful.