We were very thrilled about the new shower that we received for my mother. Changing the old to the new was very worthwhile and makes it a lot easier for her to take a shower without any problems.
Everything was good.
They did a good job. Except one corner does not have enough caulking.
The project we had completed was a sunroom. We already had a screened porch and glass was installed. The installers were great. The price was a little questionable but we are satisfied with the job, other than some quality control from the manufacturer, regarding some of the hardware latches used to close and open the windows.
I have already recommended the company to two people!
I recently had my bathroom remodeled by Joyce. As I am completely satisfied with the shower, floor and toilet, I am totally DISSATISFIED by the way my ceiling was left. The installers made some scratches in my ceiling when they were installing the shower. They were unable to patch the ceiling scratches and now I am left with a ceiling that is scraped down to the drywall. I have been told by Joyce employees that they are not responsible for the ceiling although it was in perfect condition before they entered my home. Now I am expected to pay to have the ceiling skim coated and painted at my own expense. I find this totally unacceptable
I am pleased with the look and quality of my shower makeover.
At this time I definitely would not. I went with this company because of the sales pitch only to be dissatisfied
I am very satisfied with the work the quality and the performance of this project. The people were amazing people too.
They did excellent work.
I would give them 10 stars if I could!
Flexible scheduling, quality install and clean up.
cannot say enough. just great all around service
They were very professional, very helpful, and the work was impeccable.
While the installers were excellent the other overall service and interactions were very disappointing!
They haven't satisfactory installed the shower door. We have had problems since February. It has been close to 4 months, and they haven't resolved it.
Overall, this was a good experience. The cost was significant, but the quality of the materials and workmanship merited the cost. Dennis and his son were meticulous in their work, and it is clear Dennis is a superb craftsman who takes great pride in his projects. The results are impressive; our shower is now much more pleasant and certainly added significantly to the value of our home.
Excellent work and very professional at all stages.
Good service.
They took my signature without explaining everything to me. I sent a lot of emails and calls to them, and they still never explained it to me. I am unsatisfied.
The guys who did the work were awesome and worked hard. My only complaint is that if they say they will be there at a certain time, be there on time.
The customer service is in the toilet.
They were on schedule, everything was delivered and installed as expected.
I highly recommend Joyce Factory Direct & Bath Planet to others.
I am extremely happy with the service I got and with the windows.