We were very pleased with the finished product. The workers were polite, did an excellent job, and cleaned up after themselves. There were some problems with the piping beneath but once the base was remade, it was perfect. We love it!
They were so considerate. My son was sleeping at the time, and they tried to be as quiet as possible, so they wouldn't wake him up. That meant a lot.
They were good, clean, on time, and courteous.
Would not recommend since they are unwilling to follow through to resolve issues.
The work was scheduled around my work schedule. The contractor came each morning and the project was finished my 2 days. His work was wonderful, all the lines met perfectly, the seams were neat, and he cleaned up after himself. Absolutely no complaints at all.
Overall did a great job and we are very satisfied with the finished project.
Not bad but we believed that the new bathtub would be larger than the old one. It is actually smaller and holds a smaller volume of water.
Everything on this project went so smoothly. From meeting with Tony to discuss what we wanted to the completed screened porch- easiest home project ever.
They were fantastic to deal with, they were prompt on time arrival, and we were very well satisfied with the finished product.
I was very disappointed with the initial installation. Joyce Factory Direct & Bath Planet had to come back. There were a lot of problems with the installation. The project manager was very rude to me. The PM actually hung up on me.
Joyce Factory Direct & Bath Planet was fast, accurate, friendly, polite and knew their stuff. I was very grateful that he was here.
Joyce Factory Direct & Bath Planet did nice work.
Everything went well. It was a very smooth transaction from start to finish
Loved that there were no high pressure sales tactics! Both the sales and installation staff were professional, courteous, and accommodating.
Professional, thorough
It took about 4-5 visits to complete my job.
We had a wonderful experience, everyone was very helpful. I definitely would recommend Joyce Factory.
They started the project, and it is still not complete. They promised two days and it has five weeks.
They made ordering simple, the cost was quite reasonable, and the installation was excellent.
I would not recommend Joyce for anyone living in the Pittsburgh area. Our distance from their office in Ohio was inconvenient, and I wonder how difficult it will be to receive service, if needed, in the future.
Still waiting to resolve a leaking door.
The process took a little longer than expected, but the finished product was exactly what we were hoping it would be. Every detail was exactly what had been promised.
We had a few delays because of size discrepancy and shower door style, but it was well worth the wait. Matt McGraw was an excellent installer.
I followed the suggestions of the employee who provided the estimate. Now, I have issues that cannot be resolved.
Great experience. Everything completed as promised.