I am disappointed in the level of professionalism and pride in your work demonstrated by the Just Roofs and Gutters team.
The initial conversations, scheduling, and work were on point. I appreciated the communication you provided as it helped set our expectations properly. Your team performed as expected when completing work on the house and promptly resolved the issue after forgetting to install our gutters. However, the work to replace the roof on our shed, which was part of the agreed upon work, was unacceptable as was your approach to resolving the issues.
Your team used 1 and 3/4 inch nails rather than 3/4 inch nails to replace shingles on our shed. This produced an unsafe and unacceptable interior since the interior ceiling was covered with nails coming through from the shingles. Once we brought this to your attention, your communication and work to resolve was also unacceptable.
Initially, you recommended we nail "old cushions or pillows" to provide a buffer on the ceiling. For us, this option was unimaginable given the mistake was on your side and the solution was unprofessional. After numerous texts and conversations, you sent a crew out to shave down the interior nails. However, this was not done properly and led to another visit in order to finally complete the work. In the end, the craftsmanship on the shed was sub-par and not what we would expect from a professional.
Poor communication and follow through.
The representative who worked on the gutter is very good.
Working with Brady was pleasant. He is very thorough.
Without hesitation...already have.
Just Roofs and Gutters made the process easy from start to finish on my roof replacement project. I highly recommend them!
I was shopping for a new roof when a neighbor with a sign in his yard recommended Just Roofs and Gutters to me. A member of Just Roofs and Gutters is also a neighbor of mine, so I trusted their work.
Brady was patient and very tentative to questions. He was a great representative of the company.
I will certainly recommend to anyone who asks
This was my first experience with filing a homeowner's insurance claim, not ot mention hail damage on a shingle roof. Our insurance agent recommended Just Roof and Gutters. We met with Nick and Jeff and they were professional, knowledgeable with easy to understand explanation of the extent of the damage and how to initiate the insurance claim. Unfortunately, I was in the middle of starting a new job and extremely busy. Nick was extremely patient with my slow responses getting back to his questions. He helped us every step of the way to ensure the job was completed to our satisfaction. He really helped make a stressful event easy to navigate and the shingle color he recommended was much better in matching the paint and trim than our original shingles. I strongly recommend JRG and in particular our job supervisor Nick!! Thanks JRG team! Very satisfied customer, J Wilkins
I was very pleased with the shingle replacement done on my house by Just Roofs and Gutters. The Project Manager, Noah Morton, communicated well and was very responsive to my questions and requests. The work was very competitively priced. Looks great. I would definitely recommend or use again.
overall evything went as expected
They do excellent work. Everything was spotless. They did not leave any debris.
We had a fantastic experience working with Just Roofs and Gutters on our roofing and gutter project. From the early phases of getting a quote and understanding what the team could do, all the way through the actual execution, we had great communication and the work quality was excellent. I'd gladly recommend Just Roofs and Gutters to folks needing work done and would use them again in a heartbeat.
I would highly recommend Roofs and Gutters to anyone.
I had mentioned the upcoming work and that we had worked with JRG on the previous roof as well. They inquired about our satisfaction. Along with our glowing review, we supplied them with referral contact information.
Just Roofs and Gutters was real easy to work with and communicative throughout the process because there were numerous delays with the materials due to weather, so the timeline kept getting pushed out. They were really good about keeping me informed and working with me to execute the completion of the work.
He did a wonderful job.
Work was done in one day. Workers were on time and hardworking. The clean up was satisfactory.
Good communication and good processes!
I would highly recommend Just Roofs and Gutters to anybody considering a new roof project.
I was extremely happy with the work that Just Roofs and Gutters did for me! They were efficient, professional, and were great communicators!
We had an overall excellent experience with Just Roofs and Gutters on both of our insurance claims--one on a primary residence and one on a rental property. Brady Howard was outstanding--friendly, knowledgeable, patient, understanding, responsive and fair. He was a pleasure to work with throughout the long processes. The insurance piece was inefficient and full of unforeseen bumps, but Brady and I worked well together with regular communication. Thank you!!!
They did quality work, and it was done in an efficient manner.
Great communication throughout the process! Project completed in one day, including clean-up--WOW! Follow-up was thorough . All was good!
I had such a positive experience with JRG. Communication was quick, clear, and regular. JRG makes the job easy and straightforward. There's no feeling of being sold products that I don't need. I would happily refer my own mother to JRG!
The quality of the work completed met my expectations, however, communications between Just Roofs and Gutters and me as the customer fell short of expectations and a failure of communicating the proper scope of work with their gutter subcontractor resulted in an incomplete job causing a portion of the job to be cancelled.
Just Roofs and Gutters really care about there customers.They are patient and willing to answer any questions or concerns that may arise.I would recommend them to thousands of people and more.So thanks so much for your business and support.
Extremely satisfied with Jude and his team. They did excellent work and Jude communicated and answered all of our questions. We really appreciated and trusted him throughout the process. We would highly recommend.
The entire team did an outstanding job, and kept me informed at all times about the progress and status.
Noah and his team busted their butts to accomplish my project in record time and on short notice, due to a closing date on my home and the failure of a previous contractor to show up. I am blown away with how committed they were to getting it right and doing it timely.
I was very impressed with Just Roofs and Gutters entire process. The communication was above and beyond my expectations. The project manager was extremely knowledgeable and walked us through the options without being pushy. We had a full understanding of how the process went. We were able to make decisions based on what type of materials were best for our budget and project, by presenting various options and explaining what each option was. I would highly recommend them to anyone who is considering a roofing project. I will use them again on future projects as well.
Chris was excellent, and very communicative during the entire process. He answered all of my questions and made sure the replacement went smoothly!
Great company to work with! Project manager Brady Howard is a gem--friendly, timely, knowledgeable and fair! Overall very pleased with the experience!
I believe they did a good job. I would recommend them to a friend to have their roofs done by Just Roofs because they are professional.
Just Roofs and Gutters did a fabulous job with our roofing needs after the destructive hail storm in May. Stryker was wonderful to work with and did a great job in a very short time frame. I would highly recommend them!
We were very pleased with both the service provided by Just Roofs & Gutters and product received from Owens Corning. The project was completed in a timely manner and Jeffrey Meinz made sure we were supported throughout the entire process! Could not recommend them enough!
They took good care of me, they are good guys.
I have already recommended them to a friend.
Just Roofs and Gutters are an amazing contractor for getting roofs and gutters. I would recommend them to anyone that need those services. The price more than fair. Their workmanship is top of the line.
They are professional, reliable and reasonable. Thank you for a job well done. It was a pleasure working with Noah Morton and his crew!
Noah is trustworthy and great to work with!
The communication was good, and the process went well.
They responded very quickly. We wound up with a major leak, due to a hailstorm. They responded quite quickly. We were the first ones in the area to have our roof done.
Just Roofs and Gutters was very communicative, efficient and the installation was a very good quality. I would highly recommend them for their workmanship, followup and the Owens Corning certification.
The team at Just Roofs & Gutters was great!
Do not hire Just Roofs and Gutters. The roofing team: trampled and smashed plants; went on to our neighbors roof and into their yard without permission; left food wrappers and drink containers in our yard. The channel for the ridge vent looks like it was hacked away with a machete. The flashing around our chimney barely passed inspection: to paraphrase the inspector, “when you get this fixed just make sure it does not look like that.” Materials were over ordered and the excess were thrown around and the packaging was damaged negating the possible return of the extras. Overall, the name, Just Roofs and Gutters, implies that this company would be able to tackle any situation relating to a roof and do it well, but this is not the case. Definitely go with another company if you are looking for professionalism and quality.
I’ve seen this crew and supporting stuff on many other projects, but to see them operate on my own property just re-confirmed all the good things about them. Superior in every way!
The crew from Just Roofs and Gutters was Amazing!!! They were quick to respond to questions and they were on time and quick to complete the job. They were also courteous and professional during the entire project. I will recommend them to anyone looking to have roof and gutter work done! Thanks Guys!!!
I cannot say enough about the staff of Just Roofs and Gutters. This was the first roof I have ever needed replacement of and they made the process easy and painless. They worked so well with my insurance company, everything went better than I expected. I highly recommend Just Roofs and Gutters! Ken Strecker was a joy to work with.