I totally understand the changes that were happening at your company. I just got caught up in the middle of those changes. I have now had my windows in a month and I can tell a difference. I would likely recommend K-Designers to a friend. I think with Rusty leading the way this company could do some great things.

They communicated with me and very courteous

I think you should confine your remodeling to baths and showers. You indicated you would provide help finding the vanity and I basically had to find it myself. you did then install it properly. A series of events caused the whole remodeling process to take an extraordinary amount of time. Plans for completion occurred only when I called your office. The bathroom looks OK. We should have included the floor in the plans but I agreed not to.

K uses quality materials and have excellent installer.

I would recommend for things. And I also wouldn’t recommend for things

Great experience from the salesman to installer… very professional!

K-Designers was really good. They were quick, on time, and very professional while they were doing the work.

I was surprised and not disappointed. They are fast and high quality. My house was built in 1938. I wish I would have known about them earlier.

Everything went as described.

The work was great but I got so many run arounds, and I was told different things that weren't true. They ended up doing what I was told they were going to do but the whole process of getting things done was stressful not worth it.

The guys doing the work were amazing. Window quality was close to what could be bought at Menards or Home Depot. Storm door was decent quality.

The sales guy Carlos was very knowledgeable and took time to answer questions. The crew did a good job and much quicker than I expected.

John came and started the job and completed it, and he stayed on until it was done. I am very impressed with the job, and the craftsmanship of the windows are great.

The sales persons or excellent to work with and the installers were very good and asked when they were done they asked me if I had any any questions. I would hire them again in a heartbeat.

Decision Making Factors

Decision Making Factors - I like your siding, the composite siding

Yes! Shopping around, their prices were good and the price came with installation which others didn't. Their windows, themselves, were of better quality than I've seen anywhere and now that they are installed, they look great. We are very happy with our purchase and there is zero buyers remorse.

Still Considering Us

Still Considering Us - We have already signed a contract. Brett was so wonderful. He wasn't pushy or just out to get the sale. We felt like he cared about us.

Additional Thoughts

Additional Thoughts - I loved not being pushed or feeling like he was out to get his quota.

The entire project was handled professionally.

It was a very good and awesome company. They do whatever they come to do. I am pleased.

No, the communication was poor and the shower bench is falling off the wall. We've had it 3 weeks

Overall, we had a ok experience except for two things. We wanted to see three different colors of shutters against our base color. We were told by a manager who shall remain nameless at this time, that it wouldn’t be a problem, they would get the samples to us right away. Well, they sent down a full set of all white, which was our least favorite of the three we chose to look at, and I think they were hoping we would just decide to take them and call it good. Well, no. So, when I called and talked to said manager, he tried to kind of sluff it off, but I demanded to see the other two colors. So he agreed to get them to us. A week goes by and we had seen nothing. So I called again, and got a different manager. I told him my problem, and he said they would get right on it, and that one of the colors had to come from out of state. OK, so I said that would be fine.
So, I finally get a call from a third manager who said he had the colors we needed and he could come by that afternoon. Great. So, when he arrived, the color midnight surf, which is what we selected as the trim color for the house but we suspected was not the right color that was put on the house, was nothing like the sample that the third manager brought to the house. The sample was the midnight surf, which has a blue tone to it. The color the house was trimmed with is not what we ordered, which I suspected all along. I really have a feeling that they dumped a color on us that they had a stockpile of. Luckily for K Designers, the color they trimmed the house with was ok with us. But it certainly was not what we ordered. Disappointing.
Second, we wanted the peak of our house to be done in vertical siding, versus horizontal like he rest of the house. Again, the first manager, whom we agreed to a final contract with, and we agreed to a certain price with, which was supposed to include the vertical siding, was not written into the contract by him, unbeknownst to us. So when I called and talked to this manager, I was told that he wrote it up with the standard siding to keep costs down. So, the vertical siding cost is another $450. That was not what we agreed to. I feel like I was getting chiseled on that deal. But, I had to agree to it, as we wanted the vertical as an offset to everything else. Again, disappointing.
The one bright spot was the installer, Aaron. He was helpful, did a very good job, and answered all of our questions.

After I told the consultants that I wasn't sure about the purchase and wanted more time her response was we've been here a long time basically saying you're wasting my time. I cannot comment on the product itself since I have not had it installed

I will definitely recommend K-Designers to my friends and family.

K-Designers were very good.

I have already referred someone to K-Designers.

I would tell people the work was done right, but the communication was terrible.

Decision Making Factors

Decision Making Factors - I will be using K Designs for all of my upcoming home improvement needs.

Additional Thoughts

Additional Thoughts - Exceptional salesman, very knowledgeable,