Very Professsional, explained the process
We worked with Patrick Buckley who came recommended from a co-worker. Patrick was friendly, knowledgeable and professional. His guidance was appreciated as was communication and perseverance working with our insurance company, making sure our claim was 100% accurate. Our project manager David, and his crew, were fantastic to work with. We have a unique, and perhaps, "challenging", roof on our house, and without David's experience and aptitude, we may still be left with leak. They made the process of replacing a roof easy and my wife and I are confident that the work was done correctly.
This is the second home that Kaiser has done for me… I would not use anyone else
Excellent quality work. The Kaiser people were very helpful. He came back and helped clean up. He was very professional and nice.
I was pleased with the service and personal touch that Patrick Buckley of Kaiser Siding & Roofing provided throughout the entire process. He helped work with my insurance carrier to get some of the work covered as well as was communicative with me throughout the entire process until completion.
Kaiser Siding and Roofing and especially their representative, Cole, are the most professional, organized, respectful contractors I’ve experienced in Atlanta. Every aspect of our job was done well. They are so impressive that I’ve requested that they be added to our subdivision’s recommended contractor list.
Very communicative, super easy process, and they did great.
Kaiser Roofing is absolutely fantastic to work with. They are very professional and timely. I would highly recommend them to anybody. They are very knowledgeable, delivered a good solution, and are in the business of helping people out.
100% and I have already recommended them.
I highly recommend Kaiser Siding and Roofing and Owens Corning products. They are professional, kind and left the job site better than they found it. Thank you.
I'm pleased with the new roof and appreciate the effort that Travis put into seeing the project through. I would highly recommend Kaiser.
I can highly recommend Kaiser Siding and Roofing, LLC, as they inspected the roof, found wind and hail damage from the two daytime storms experienced in 2021, met with the insurance company inspector, and kept us fully informed all the way through the removal and replacement.
Kaiser Siding & Roofing was excellent from start to finish. The communication was always clear and timely. We worked with Billy as our sales consultant. He was excellent, very helpful, and thorough. I considered him to be very trustworthy. I had a very good impression of him.
Everything was fantastic, and the job was well done.
We are absolutely thrilled with Kaiser Roofing! The customer service throughout the entire process was excellent! They were extremely professional, reliable, and went above and beyond to answer any questions! They were AMAZING! We would highly recommend Kaiser Roofing to anyone!
Kaiser Siding & Roofing was very responsive and knowledgeable. The quality of work was perfect for me and my home. I would highly recommend Kaiser Siding & Roofing to a friend.
They did great work!
Scott and David were phenomenal to work with. They were patient and helpful answering questions my grandmother and I had. They made sure it was done quickly and well.
They did a fantastic job.
I have already recommended them.
Great experience end to end. Painless which is what you want and why I always put there things off — they took all the work off my hands.
Cole and Andrew did a great job explaining everything up front and answered all my questions. The work was done very quickly yet very professionally. I am very pleased with the finished product.
Make sure that if the scope of work changes the pricing reflects that change. Not flexible at all regarding this issue.
Patrick was awesome to work with. He explained everything in detail and was super responsive anytime we had a question or concern.
Andrew Schnider is one of the nicest guys as far as professionalism. Because of Andrew I was able to get Owens Corning into out master certification under roofing in our HOA.
I was promised that a representative from Kaiser would be on site during the actual roofing work. This was not the case. We have Leaf Guard on our gutters and the installation crew just ripped the Leaf Guard off. New Leaf Guard was Installed by Leaf Guard. There was no additional charge to me for the corrected work.
They were highly professional and did a great job. I was very happy with their workmanship.
We had to have our roof repaired due to a recent tornado. We were fortunate enough to work with Patrick Buckley who was awesome. He took the time to explain in detail the process and worked directly with our insurance company. Making the process amazingly stress free. Patrick has impeccable communication skills and kept us informed and updated on everything throughout the process. He was also extremely responsive with all of our questions. The work was done very quickly and the crew cleaned up nicely afterwards. Our new roof is beautiful and we would not hesitate to recommend Kaiser Siding and Roofing.
Kaiser is very professional and installs high quality products on their jobs. Very expensive in comparison to other providers, but will still recommend based on my experiences with the team.
Kaiser Siding & Roofing was professional from beginning to end. They helped me to navigate through the insurance process. Their crews were professional, clean, and prompt every day.
This group is truly expert at roofing, and they offer outstanding quality in terms of both materials and workmanship. I chose to go for the 30 year warranty, which is transferable to the next homeowner, as a means of enhancing the home's value.
They did what they said they would do and they did fantastic work.
Very professional company. I was happy I found Kaiser because I was completely pleased.
They did a great job.
We didn't even know we needed a roofing job, but from the very start Kaiser exuded professionalism and integrity. They walked us through the process, did an excellent job educating us on the various options and making good choices.The operational crew was also very efficient, got the roof done in the expected time and wow I was impressed with the cleanup! An hour after they were done you couldn't tell that they were there.... except for the new roof!Special thanks to Zack, Billy and Mike for the excellent team work. Thanks also to the crew for doing what is really a very dangerous job to keep a roof over our heads.
Kaiser was rated very highly and I think for good reason. Top quality materials, an actual warranty (I hope...) and people who seemed to know what they were doing. Dan (sales rep and supervisor) was always on site when work was being done, easily accessible even though he appeared to have a massive workload, and very responsive to our questions and concerns. Dan gave us options for our job and even pointed out that our roof could last a couple more years if we felt we wanted to wait. The job was completed on schedule and on the days we were told the crew would be working. The only problem was the recommended gutter company. Dan advised us that the owner of the gutter company was a little eccentric, doing quality work the way he knew it should be done. (It was not done that way at all.) As it worked out, the gutter company owner lied to us constantly. Not once did he show up on days he said he would. He actually dropped off his employee one day and then abandoned him at our house for the day! He lied to cover the mistakes he was constantly making (cutting segments too short, installing a gutter segment with a cut in it so it leaked like a waterfall during heavy rain - the kind we get every day in south Florida - and right at our house foundation, leaving gaps between gutter segments - so rain water poured between the segments right at our foundation... again, for some examples...). Dan told us that there was only one small area of wood rot found during the installation. Between the time of the roof installation and the gutter installation, I found a five foot section of facia that was rotted. Was that the area Dan referred to? I could not remove the facia to replace it as I would need to disturb the roof installation and thereby void the warranty. I did my best to repair it before the gutter installation (could have spent more time on it since the gutter guys were late...). Was what was reported to us another area? Now I wonder. We paid a high price ($24k +) for the best quality work we could find. I think we got good work on the shingle part but amateur work at best on the gutters. My fault, I should have done my own research and made my own decision on a gutter company. Dan should realize that all the effort he made and all the quality materials and workmanship put forward by he and Kaiser is degraded by the recommendation of an incompetent amateur to complement the roofing project. To Dan’s credit, he required “diverters” to be installed to try to divert rainwater away from the “gutter gaps” and into the gutters and offered to have the section of gutter with the hole cut into it replaced. No thanks. There were enough extra holes placed behind the gutters as it was. I fixed it. Kaiser seems to be a very good company. Stick with them and do your own research on other elements of your project.
Kaiser did a fantastic job all around from the claim process to installing the last finishing nail on the roof.
They were very good and efficient at what they did.
Rick Kaiser is very professional and very knowledgable.
All work and concerns were handled in a very professional manner and quick response, Alec was on top of everything for this job.
Areas Of Satisfaction - I was most satisfied with the workmanship.
Recognized Excellence - I would like to recognize David S.
The staff at Kaiser is very easy to speak with and very knowledge regarding roofing and related topics. They assisted in dealings with insurance and were very prompt in all meetings and getting the job done as expected.
Areas Of Satisfaction - All areas impressed us. Completing on time. Communication. Professionalism.
Very professional group to work with. Low pressure estimate and sales with great knowledge of the roofing system and very competitive pricing.
Areas Of Satisfaction - Knowledge of the materials and speedy service.
Recognized Excellence - Michael was very considerate of our daily needs and even offered to move my wife’s car when needed.
Once I contacted them, they were very efficient and got back to me within that day to start the process. It took less time than I thought that it would.
Areas Of Satisfaction - I was most satisfied with their professionalism and their work ethic.
Recognized Excellence - I would like to recognize Scott and David for their exceptional service. David was the superintendent. All of the workers were wonderful and kind. They kept it neat and clean. I would recommend them.
We recently took up some shrubs ad we know they couldn't get all those shrubs out to clean up but we found a number of roofing nails in the rock, under shrubs and driveway. That's the one thing I can think of that they can improve on, is to be extra diligent to get the nails up.
Areas Of Satisfaction - The overall look of the house, the shingles have really made the house look better.
Kaiser Siding & Roofing is a good contractor. They do great work!
Areas Of Satisfaction - I was most satisfied with the quality.
They were very professional, good, and they did an awesome job. The clean up was great and the guy that took care of all of it was great. I couldn't be any happier.
Construction Quality - Very good workmanship.
Areas Of Satisfaction - I was most satisfied with their promptness, timeliness, and how well they cleaned up.
Areas Of Satisfaction - I was most satisfied with the quality, price, and timing.
Recognized Excellence - I would like to recognize the owner for his exceptional service.
Recognized Excellence - Josh Bennett
Areas Of Satisfaction - I was most satisfied with their professionalism. They were on time and everything happened as explained. The work crew were amazing.