My new roof made such a dramatic difference to curb appeal I have had neighbors stop by with compliments. Now my roof far outshines the neighborhood. I feel snug as a bug in a rug with this high quality roofing. Thank you Koala T Exteriors and Owens Corning.
I would rate them a 3.5 out of 5.
They were fast and efficient.
Very pleased! I am very happy with it.
It was a fantastic experience. Their quality, workmanship and speed was great. Overall, satisfactory job.
Everything went wonderfully well.
I would highly recommend them to anyone!!!!
I will probably have them do my other house.
The two technicians who came to explain the whole system were very thorough. That was excellent, I thought.
The staff was professional, eager to assist, and went above and beyond necessary means to resolve issues.
The owners came a few weeks after the job was complete to speak to me. I really appreciated that gesture.
I was very pleased with Koala T Exteriors. It went really well.
I would not recommend the company.
Jared, the original representative to the company was very knowledgeable, matter-of-fact, and professional. Understanding the application of a roof is not common information, especially to a client who is not in construction. Like all industries, there are people who are passionate about their work and others who are present to glean a paycheck. As a home owner, one expects the work to be as discussed. Not being an industry that this writer has knowledge, signing the form at the end of the job left one insecure. Was the job done correctly? We did have questions about a rubber collar and whether this had been replaced or was suppose to be replaced. Jared attempted to communicate with upper management. The latter did not offer the courtesy of letting us know he had come to inspect the roof, but came for a few minutes and left. The spouse said he would not have known the manager had arrived, had it not been for the security camera. Beings that the job concurs the cost of the supplies, we were dismayed at the amount of new nails, shingles, roof caps and underlying paper that were haphazardly discarded. As an owner, it was disconcerting to see the waste. Realizing, that I was paying for that disguarded product. It felt disrespectful. The product could have been donated to one of various organizations who take construction material. The owner should be offered this as an option given it is the owners dollar that is paying for the material.
If I had to do another roof I would call Koala T Exteriors first.
I'm glad I had them do it. It was not an easy job and there weren't many contractors that wanted it. They took the job on and overcame what others thought were obstacles in the job. They were willing to do it, were competitive on pricing, fair, and they gave some money back when the job was over. They could have justified keeping all the money but they didn't so that speaks pretty highly to them.
Koala Exteriors are pleasurable and quick!
The installation team was great and did a fantastic job cleaning.
They did a really good job. They held to a schedule and the budget so I'm really pleased with them.
I had a very satisfying experience with Koala T from my first meeting with a salesman through my final meeting with the installation manager. Any time I called with questions or comments regarding the project, all my concerns were addressed quickly and in a satisfying manner. I would not hesitate to work with them again.
This is one of the friendliest, most professional companies I have dealt with in a long time. While others seem to have forgotten what customer service is, Koala T excels in that area. Thanks for the great work!
All of our issues were resolved to our sanctification. We were satisfied at the end.
We are very happy with our new roof.
Yes I have.
Highly recommend, fast and competent. Very professional work at a very reasonable price
They did the job in December and it was done in less than a week. It was a huge job and I thought they did a great job getting the work done before the rain started again. They brought a large crew to get it done quickly. The crew did a good job. The fence in our yard was scrapped but once they cleaned it up it looked better than before. They did a great job cleaning up around the yard as well.
Everybody from the installation crew at Koala T to their subcontractors were absolutely exceptional. They went above and beyond and were remarkable!
Fast and professional!
They had great quality, got it done in a timely manner, and the roof looks great.
They did a fantastic job. They were ahead of the original scheduled for the install. The guys took great care to keep things clean and organized on the job site. I would highly recommend them.
They are a top notch company that provides great workmanship and service.
My 2 relates to the Salesperson. He wasn't entirely professional.
They were extremely professional and timely. They were so prompt! The work was done on time.
I was very surprised at the quality of the materials and warranty! It was very good and I was very impressed! The workers impressed me and responded very quickly to any issue. I have been a project manger for over 25 years and I was impressed with it all.
Very effective
They have a great work ethic and did the work right in horrible conditions. They did an absolutely great job!
They are very efficient.
The whole project went well!
I enjoyed working with them and they made it fun for me.
They are very professional and I was pleased with everything.
I was very pleased with their job.
Koala T Exteriors did a really good job, and they improved it so much. We had extra work done, and they did it in no time at all. It really really looks so much better than it was before.
Everything was excellent! They price was also great.
Excellent service and quality material! They were just outstanding! From the beginning to the end of the process, it was just great and more than we could have hoped for.
They were very efficient, timely and they did great work. I would highly recommend Koala T Exteriors.
They were great. The guys there are really great. The only ussue was the nails laying on the ground, but there weren't a lot. I thought they were great and really nice people.
Koala T Exteriors did a good job. I like the color and everything turned out well.
Areas Of Satisfaction - I was most satisfied with Koala T Exteriors because my roof needed to be done. I am glad I got it done.
Areas For Improvement - I do not feel they fell short of my expectations at all.
Areas Of Satisfaction - I was most satisfied with how straight forward and honest they were. They seemed to be very knowledgable about all the products they would be using.
Recognized Excellence - There were only two guys who worked on it, but they were both great!
Koala T Exteriors did a great job and I'm very pleased with the work.
Problem Resolution - We had no problems.
Areas For Improvement - None.
Areas Of Satisfaction - The quality and appearance is wonderful.
Recognized Excellence - Dustin
Areas Of Satisfaction - I was most satisfied that Koala T Exteriors adhered to the time line and schedule. I was also happy that the guys on job site kept it clean and were efficient workers.