Designer was great. The subcontractors had Poor communication with regard to days who and what was being done. Issues with work done. Was supposed to be completed before Thanksgiving. Still not completed.

Rose has provided outstanding service and her design ideas have elevated our kitchen and bath projects well beyond our original concept. She is such a pleasure!

Nice selection of cabinets. Staff appreciate you no matter what dollar amount you spend.

Wewere satisfied overall with the planning, but the installer seemed. To be lost about who would installwht where and when.

The process thus far has been exciting and presented in a very professional manner. I am pleased with the design and am anticipating the final product.

Job taking too long to complete. Unqualified workers completing task. Numerous mistakes

Working with Joe Peace has been a pleasure. He is knowledgeable, professional, and answers emails/phone calls promptly. Great experience thus far.

We've had nothing but the best service since walking in to KSI's showroom! Friendly employees, beautiful examples in the showroom and great communication. Our designer, Krista, is the best to work with! She is very knowledgeable, understands your needs, takes a bunch of notes and provides you a beautiful presentation of the design idea you have visually. Pricing is clear and KSI respects your budget!

Jamie was extremely helpful in helping us pick out our cabinets and handles. The cabinets were delivered in a very reasonable timeframe

I've already recommended KSI to a family member regarding the remodeling of their kitchen. KSI can be counted on to give you great, dependable, friendly service.

So far it has been very good. We will see when we start how it will be.

They have a strong process and guided us through. We knew what to expect. Their designer, Joe Peace, is well skilled, a veteran, and he is honest and easy to work with.

Mackenzie was so easy to work with from the beginning. Made sure to include everything on our wish list and always had great suggestions for things we didn’t think of.

Krista was a delight to work with. She made our experience quite enjoyable.

Made the design, helped us through the whole process so we got an amazing design!!

We really like the new cabinet and kitchen design plans we received after working with Joe Peace and we look forward to making them our new kitchen reality. We have had no issues working together with Joe.

I highly recommend KSI and Joe Peace in particular. Made our experience very easy snd hassle free

Since Joe is basically the "point man" for everything regarding the installation, there has been no stress in our lives thus far.

Krista Daily has been wonderful to work with!

Chelsea at KSI Livonia really understood my vision and helped me find the right cabinets to fulfill my kitchen dreams! Everyone at the Livonia location went above & beyond to help me during the decision making process. I started with a different kitchen design company, and I felt the designer was not listening to my wants/vision, or even interested in helping me at all. Once I walked into KSI, I knew I had found the right place! I recommend KSI Livonia to anyone redoing a kitchen or bathroom!

I felt the coordination of the job was poor. As an example. My designer told me the glass door measurements contractor had been called. A week later the actual person came to my home saying he’d just been called by KSI the afternoon before.

Once KSI received their payment, they were rude and not helpful. One cabinet was split down the middle. They sent me the box cabinet and asked if my Husband would put together. We didn't order a box, we ordered a finished cabinet.

Having my kitchen remodeled was a process that took 3 years of investigating, meeting with, and making plans with 7 different contractors. I finally was able to choose KSI Kitchens because I was most comfortable with the designer, Nikki, who is experienced, knowledgeable, and approachable. The recommended vendors impressed me with their great selection and quality products. I look forward to having a beautiful updated kitchen.

Our designer Joe Peace was very helpful and very attentive!. Great customer service. I would definitely recommend KSI!!

Things went smoothly from start to finish. Nikki was willing to make several changes in the plans whenever I asked.

Joe Peace was our designer, we love the design and are very happy with the new kitchen! The installers were wonderful and very knowledgeable.

Overall, I am pleased so far with KSI and the service I’ve received. Hoping to receive another survey after the project to further assess their quality and service.

Joe was a pleasure to work with! He listened to what we wanted and made it work at a way lower price than a national chain! There was no pushing or rushing, just great customer service and an easy process.

Joe walked me through the entire process, and I was extremely happy with the results of my bathroom renovation.

Was pleased with the store, options and the process. Our designer Nikki Nido was hreat to work with and the receptionist was pleasant as the first contact we had with KSI.

Excellent work!

We are thrilled with the kitchen and bathroom update from the winter and pleased with the work progressing on two bathrooms currently. Our designer, Lindsay Griner, has shared both her creativity and knowledge, helping us make well-informed choices. Every person from KSI who has been to our house has been professional and done exquisite work. We are also amazed at the cleanliness of the job sites when they finish a task. They have dealt swiftly with hiccups like damaged merchandise being delivered.

My designer, Brianna, listened to my needs and choices and produced an innovative kitchen design. Her suggestions for materials matched my choices. She truly listened to me

Brianna was great - she really listened to what I was trying to accomplish in my kitchen remodel and helped to me fully visualize the end result!

Well designed kitchen and great people to do the work, from concept to completion. We couldn’t ask for anything better!

I would highly recommend KSI to anyone in need of a kitchen or bath remodel

Construction in your home while you live there is never easy but KSI, Tim and his crew were respectful and cleaned up daily, and their workmanship was impeccable I would absolutely recommend KSI to friends, family and neighbors.

Our positive experience of remodeling our kitchen a few years ago prompted us to return to KSI to perform repairs and upgrades on two bathrooms this summer. In both cases, we were extremely happy with the quality of work.

We are completely satisfied with the service KSI provided to us. Our new kitchen turned out beautifully. Any minor issues during the process were handled quickly and to our satisfaction. Shaynna Dubrinsky at the Livonia store was a pleasure to work with.

Installation went as scheduled (often a rarity in home improvement circles) and workmanship was excellent. Very satisfied with the work completed.

Joe Pence is a true professional. True to his word & commitment in finding solutions that work. We are truly happy with our dream kitchen!

I feel the contractor needs to communicate the time as to the schedule of the work that is being done,with the homeowner. And Turn Back on all appliances , electrical items such as the furnace and hot water when they finished. Need to tell you where things are placed at such owners manuals.

Everyone in Livonia and the warehouse were great!

Additional Comments

Additional Comments - The entire experience was very good. Great customer service. Would recommend to anyone.

We were very happy with our entire experience with KSI. Our designer Lindsey Griener was very helpful and knowledgeable. The main contractors [Misti and Ed] did an extremely professional and timely job. We highly recommend KSI, Lindsey, Misti and Ed for any remodeling projects.

KSI offers a wide variety of quality products and talented designers to help create that great space you're looking for. Zey was terrific to work with. Would definitely recommend working with KSI !

Design Recommendations

Design Recommendations - Wonderfully so. Zey was very patient, too, as I changed my mind about things. She was very accommodating!

Designer Knowledge

Designer Knowledge - Zey seemed to be very knowledgeable about EVERY thing! She answered my questions and addressed my concerns. She was a real JOY to work with.

Installation Program Explanation

Installation Program Explanation - I was already lined up with my contractor so there was no need to get into details about this.

Timely Communication

Timely Communication - Very timely and graciously so!

Additional Comments

Additional Comments - The whole process was very organized and swiftI feel my designer Lisa did a fabulous job and I will recommend to all my friends