Friendly, made sure that I understood everything.
Windows seem to be a very high quality product. Installers were knowledgeable and answered all my questions. Very satisfied
Reduce the cost would help sell more.
Very nice people
Quick, efficient, friendly, no mess for me to clean up, on time arriving and finishing. Love the work!
Quality and timely installation, was all clean with no debris left behind.
Great communication, wonderful installer, professional service and quality products at a good price! We are thrilled with our new windows!
GuestS that have come to my house have already looked at my window.That was installed and are very impressed.
We are really pleased with the look and quality of the windows and the install. However when we returned home towards the end of the work being completed the lead installer was yelling and screaming at his coworker, he was unaware that we had pulled in the driveway and they were in the back of the truck but could hear him screaming when we got out of the car. It felt very unprofessional and toxic, borderline abusive and would recommend some kind of repercussions to that individual. HE would not be welcomed back to our property.
Thanks to our install team...the window project exceeded our expectations!
great honest service from the start
Did a great job, they were did it quickly and very neat.
I will recommend with the caveat that the price is high. You have to pay for quality, but I have to be open when I recommend someone for work.
Great sales presentation, not pushy, detailed every step of process, fast, friendly service.
Mad City Windows was very professional from the in-house visit to the installation process. They were very thorough with the installation in a timely manner. We would recommend them to anybody that needs new vinyl replacement windows in the future.
They are very expensive windows but quality and installation was professional.
Mad City is a great company to work with. High quality, beautiful materials and great customer service.
The men working on the windows were awesome and creative in their approach to all there tasks. They were so sweet and caring when we had a question, very impressive. It was like having family working around the house. Thank you for creative and caring staff. ❤️👏
NOT happy with window because of comments later in survey.
We were very disappointed with the demolition of our shower. The company calls twice to make sure pets are put away. It would be helpful if they could also tell the customer to cover things they dont want to get dirty. If I had been told I would have done that. I thought covering the sinks and anything else in the bathroom and shutting the door would have been included since they know it is a messy job- I did not realize how messy it was.
The service we received was amazing The team was friendly, had great work ethic, and answered all our our questions. They cleaned up and left everything the way they found it. Would highly recommend.
We love our new shower and windows. Everyone was incredibly professional and kind that we worked with. The quality of the products and the installation is amazing. We’re so happy we went with Madcity on these projects. We will definitely use them again when it’s time for more renovations. Thank you!
The fact that they are outta their mind on the pricing is the reason I would probably not recommend unless they were the last option! Caulk is already cracking and it hasn't even been 2 months!
The price is high but the quality is great. We had a great group of people from start to finish taking care of us. The installers were great all around and had a very professional yet personal experience. Thank you so much.
I was very impressed with the product presentation. The shower was ready and installed in a very timely manner.