When the work men came they were not told it was a high rise and did nothing but complain about having to use the elevator. While here they drilled a hold in our cold water pipe which then resulted in turning off the water for 203 apts. That is not my complaint what is my complaint is I was promised it would look like the picture they post on line. I am missing one grab bar, a shelf in the corner also the ring around the water faucet . All I want is it to be done the way I was told it would be. We are seniors and I have saved a long time for this for $12,000 I should get what I was promised . The reason we went with this company was because Bryan said he was also a veteran in the Navy and my husband who served in Vietnam wanted to give the business to him. All I want is what I was promised .

I would recommend them but I would also tell them the cost.

quick,safe, and professional

Communications with the installation Supervisor were excellent and the technicians were good in listening as well.

The contractors and salespeople were very knowledgeable about the product and the installation. Any problems that arose were taken care of that same day at no extra charge.

Areas Of Satisfaction

Areas Of Satisfaction - We love our new walk in shower. Great value for the money. Quality materials and workmanship.

Areas Of Satisfaction

Areas Of Satisfaction - Worker very polite and cleanup was always done

Areas Of Satisfaction

Areas Of Satisfaction - Love the stair lift. Works well and meets the need

Additional Comments

Additional Comments - Sales staff was very knowledgeable and easily understood. No pressure just facts.Installed was very good and worked independently and timely.

Areas Of Satisfaction

Areas Of Satisfaction - Answered inquiry on stairlift quickly and installed in timely manner

Recommending to my friends. Quality and workmanship. Brett was amazing at targeting in on our needs but keeping us within our budget

I would have given a "4" rating if the issues I mentioned above had been resolved.