Their communication is very lacking. I don't know what their administration personnel were doing. It was difficult contacting them. I had to speak with three managers before they could do my roof. The installation crew were amazing. I don't recommend their administration personnel.

We’ve used Legacy twice in last five years. Our experience was better the first time. That’s why we came back. The overall experience was not as good this time.

Would not recommend

Would not recommend them to friends at all.

Very poor communication and timely follow up.

They do great work, but are VERY misleading about everything else.

They were fast and cleaned up my yard really well.

Everyone we worked with was professional and thorough.

They arrived on schedule and did the work in one day, which I was pleased with.

Did a great job on my roof

Good quality work, field supr very responsive

I am satisfied with all aspects of Legacy Restoration operation

He was a fantastic liaison between me and the insurance company

The workmanship in terms of the roof replacement was outstanding, I couldn't ask for better. However, the overall process was confusing and, in some minor points, disappointing.

Legacy Restoration did a great job of following through on all the steps with great communication all throughout the process.

I will make paid recommendations for your company. Much like your services, nothing is for free.

You didn't finish the whole job, you guys did the roof, but the siding is still still not done. Communication was terrible.

The repairs to my roof didn't come together the way that I thought they would or the timely manner that I thought it would be. There were a lot of supply issues this year. They did the roof quickly. I went with them because I thought they would do all three things at one time. I waited for the gutter work and the siding and they eventually pulled out of both.

I felt confident with choosing Legacy after talking with Travis. I felt bad for him having to deal with the crew he and I had to deal with.

We were thoroughly satisfied with the work and cleanup.

not recommending

Tyler Diener with Legacy Restoration is always punctual, always informative, always helpful, and hardworking. The entire time, they did just a wonderful job keeping us in the loop of what was going on and things for the roof, skylight windows, and gutters. We are super happy with their work, and we can't wait to do our siding and paint with them as well. That won't happen until spring. We are just thankful with all the work they did after the hailstorm.

They were very responsive, responsible, and attentive.

Easy to work with and did quality work.

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There are so many companies in the roofing business and I'm sure there are a great many of them that get out right. But when you find a great one you want others to know about it.

had to call to get some shingles fixed

We had a hard time getting feedback during the project.

I'm thoroughly happy with Legacy and what they did. It was enjoyable.

The roof replacement went very well, however communication with my project manager left a poor impression overall.

Legacy did a great job of replacing my roof, siding, gutters and windows. The process was slow, but I was always able to get a timely response back when I reached out.

I’ve already recommended several people. Tyler is friendly, professional and knowledgeable about the entire process as this was my first time submitting a claim to be handled through insurance.

They were good and reliable.

It took them a bit of time to come out and perform the services.

Legacy was very communicative even when my bank made a mistake with our insurance check and allowed me to feel comfortable that I was being taken care of throughout the whole process.

Tyler, and the Legacy team did a fantastic job working with us and our insurance company to restore our home after a bad storm. I was impressed with their attention to detail and thoroughness. I would definitely recommend them to anyone needing work done on their roof, paint, gutters, etc.

The work and materials were of good quality. Communications went well, despite my being out of the area. Calls from the Administrative office (scheduling, notifications, and billing) were courteous and prompt.

Blake was very helpful and communicative thru the entire process. His service remained consistent start to finish.

Everything that I needed, they were on top of right away. Mike was awesome, and the customer service and follow-up were amazing. I was very impressed.

I'm satisfied with my roof, but it took too long to do it. The project started in June, and it took until the end of October to get it complete, but I think they did a pretty good job.

They got the job done and did it very well. They cleaned up very nicely and did an excellent job overall.

Did a great job and responded promptly to my concerns to my satisfaction.

Very god communications, very efficient, very professional.

Quality of work was great, job scheduled and completely quickly. Due to high turnover in sales was a lack of communication and hand off between reps.

They did a phenomenal job. In one day, they took two layers of roofing down and put the new roof on. They did an excellent job with cleaning up everything. Furthermore, they kept me informed me of everything. Marcel Green took care of everything and all the paperwork. I barely had to lift a finger because they did a great job to make sure I was satisfied with everything. Legacy Restoration is a first class company, and I would recommend them to anyone.

Legacy never provided an estimate. when work was complete, never provided a receipt or invoice marked paid. This is true after multiple requests. Felt like a scam

I recommended you to the next door to have their roof inspected as it was done same time as ours about 10 years ago. Roof passed inspection

I had to wait for a lot of things, like the warranty, and I'm still waiting to get the referral bonus. I think they do good work, they just don't follow through in office administration.

I think that the supervisor was very good. The workmanship was good for the most part. My only issue is that the roofers just laid the osb over the existing flashing.