They have poor communication skills.

The experience that I had with Legacy during the process of getting the work done was too long. It took them from August to October to complete the work.

There is an issue with the billing that I'm working out with my insurance, but besides that, everything was fine.

I would certainly reach out to Legacy in the future. They did an amazing job and keeping us abreast every step of the way in where the project is and how long it would take until completed.

Just was not a smooth process.

There was a lot of confusion, miscommunication and the project took way to long to complete

The front end part of the business is broken, but the back end of installation was much better.

Legacy did a good job replacing our roof and skylight. The project manager for our roof was Erik and he did a great job from start to finish.

Too many contacts made communication difficult. Minor change requests resulted in outrageous change fees.

In spite of having three project managers, once Brandon took over I was kept well informed and all proceeded relatively smoothly.

Would loose a friend if I recommended LIEgacy!

Legacy Restoration started strong and ended strong. From our first contact where we received a full explanation of what our roof was looking like to being advocates for us and staying on top of our insurance, and being flexible with our schedule; this process was simple, painless and I will definitely recommend Legacy to anyone looking for a great contractor.

the prices were high didn't matter to them because our insurance was covering

The installation went well. Our sales guy was not forthcoming on how everything was going to work. We.did not know, until towards the end that you guys would not take care of our gutters, siding, or the damaged flu. The siding turned out to be a patch job. The gutters were not enough to deal with, and the you don't deal with flu's. I had to ask him what was happening with these and figure them out on my own. I still have to figure out my gutters. The roof part was a great experience and the rest needs work!

Efficient, knowledgeable staff.

I normally don’t talk to fellows that show up at the door, trying to sell me a home improvement or anything else. I am so glad that I made an exception for the Legacy representative. They really fulfilled their presentation offering.

I would try one of the many other local builders. Even if it’s more expensive.

Definitely would recommend

They completed the new roof fast and efficiently. Plus they made sure insurance would cover as much as possible.

The Legacy team was super easy to work with. Their communication was professional and consistent as updates came through. I couldn't be happier with the work they did on my house!

Our experience with Legacy was mixed. There were some really positive things, as well as frustrations. In the end, we were very happy with the quality of the work as well as the end price, but there were quite a few moments of frustration prior to that. We had a great initial first meeting with our Legacy consultant, and the communication after that was initially good. Something changed at a certain point though where it became extremely difficult to get ahold of our consultant and for a while we weren't sure what was happening. Apparently, there were issues with the phone number where our messages weren't going through, and, according to our consultant, he had been given massive amounts of projects and other tasks -- far more than a normal, manageable amount work. That being said, we did have a few months of feeling The process started out really well and ended well, but the middle part was marked by a major lack of communication and confusion or what was happening and when. The initial meeting was very encouraging and

The quality of work was great. Trying to get the project date set up was stressful and frustrating.

Legacy connected with us from the beginning with both phone calls and emails. They kept us up to date on what was happening and going to happen as well as solicited and answered all of our questions. Very easy to work with and reassuring. Jonah Miller was great to work with

The actual crew who did my roof was great, the lack of communication and overall project timeline was extremely disappointing.

Most likely.