Everything went great with Legacy Restoration. The workers were very courteous.

They are too slow.

High quality work. Quickly responded to questions and concerns.

I picked a blue color that was from Mastic Siding, turned out to be JUNK! It rippled on all sides of our house. Legacy turned it in as an insurance claim on their part, the second time being put on my house the Mastic product did the same exact thing. Mastic put up a fight, wanting to put the same junk on my house for the third time but Legacy Restoration fought for us!!! Legacy went way above and beyond and got LP Smart Siding for our home. It's AMAZING!!

low stress, no issues, high quality work, excellent results

Completely incompetent management of the project.

Multiple problems needed to be corrected after roof was installed in early June, repairs were finally completed (I think) on Nov 15. Also had new gutters installed, had them out to adjust due to standing water in gutters twice, never noticed any of the installers using a level to make sure there was enough fall for the gutters to drain. The whole process seemed very un-organized. If I ever need another new roof I will go with a small local contractor.

The original plan changed according to how much the insurance paid. I was lead to believe my house would also have money left over for

I have recommended them already and will in the future. Very professional and helpful

The siding team did a nice job with the work. The roof.. not so much.

They had poor customer service.

Everyone I had contact with were very friendly, courteous going above and beyond to make sure I was satisfied with the process, the experience, the planning, outcome and results. They were truly easy to work with and professional.

They did the work on a timely basis and professionally. We had one little hiccup with the shingles not laying down flat, but they sent someone out and resolved it.

Transparent and easy to communicate with they responded quickly and effectively

Pedro was clear and made sure to answer any of my questions.

We weren’t home when project was done. Two weeks later upon coming into driveway OUR cord was left laying across driveway, entering house no electricity. Outlet on back of house was used which broke the circuit breaker to freezer in basement.
Debris had fallen into stove exhaust. We weren’t aware until a few weeks later our microwave wasn’t working.
Lots of nails left laying noticeably on deck, they came to go around house cleaning up but couple dozen left that we needed to pry out between boards.
All fixed great.

The installer's boss came and left after just a bit. One of the workers left after that, ran up time, and bought some beer. When he came back, he took one up on the roof with him and was drinking it on the job. When I told them, the company told me they were just drinking water. I know what a bottle of Corona looks like compared to water. We even have pictures that we sent the company, and they still didn't believe us. We didn't appreciate that.

The actual work and the guys that did the work did a great job! The ones that managed the project did follow through and communicate.

I was disappointed. They did not repair my house. They were very terrible.

It was a very positive experience with excellent communication.

They are very professional and reach back out to you. They are friendly and transparent. They did a great job overall, from start to finish.

Our experience with Legacy was more than we could hope for, from the first person we met to the finish of our project, everyone was very friendly and very knowledgeable about everything to do with the project.

They provided excellent customer care and communication. They gave me plenty of options to choose from.

Even though the roof replacement was a long and drawn out process interacting with the insurance company, Legacy provided communications when asked and followed up often until the job was approved and completed.

Be honest with their customers, provide them with billing, say what they are going to charge for and don't lie about what they do charge for.

Courteous customer service, all the way, and we are thankful for that. Overall experience was not great. Between cleanup, some damage and a frustrating, drawn out resolution process, we did not finish as happy customers.

Having had this experience, in the future I would seek out a small company. There were so many different people involved, which I feel complicated the process.

I contracted their service, and they did a very good job with my roof. I would recommend them to anyone needing roof repair or replacement. They did a good job. Thumbs up!

They did a great job on the roof!

I highly recommend this company!

This was a great company to work with. Legacy was efficient from beginning til the end !

The work was done in one day, and occurred at the tail end of the roofing season. Thus far we have no complaints. Our roof is covered with snow (Feb 11) so we cannot inspect anything, but when we observed before the snow cover, it looked like any other roof in our neighborhood. The price was a bit high for us, but the promise that it would be the last roof we would need (we are in our early 70's) was reassuring.

Terrible communication and you busted my gutters during install

They have poor communication skills.

The experience that I had with Legacy during the process of getting the work done was too long. It took them from August to October to complete the work.

There is an issue with the billing that I'm working out with my insurance, but besides that, everything was fine.

I would certainly reach out to Legacy in the future. They did an amazing job and keeping us abreast every step of the way in where the project is and how long it would take until completed.

Just was not a smooth process.

There was a lot of confusion, miscommunication and the project took way to long to complete

The front end part of the business is broken, but the back end of installation was much better.

Legacy did a good job replacing our roof and skylight. The project manager for our roof was Erik and he did a great job from start to finish.

Too many contacts made communication difficult. Minor change requests resulted in outrageous change fees.

In spite of having three project managers, once Brandon took over I was kept well informed and all proceeded relatively smoothly.

Would loose a friend if I recommended LIEgacy!

Legacy Restoration started strong and ended strong. From our first contact where we received a full explanation of what our roof was looking like to being advocates for us and staying on top of our insurance, and being flexible with our schedule; this process was simple, painless and I will definitely recommend Legacy to anyone looking for a great contractor.

the prices were high didn't matter to them because our insurance was covering

The installation went well. Our sales guy was not forthcoming on how everything was going to work. We.did not know, until towards the end that you guys would not take care of our gutters, siding, or the damaged flu. The siding turned out to be a patch job. The gutters were not enough to deal with, and the you don't deal with flu's. I had to ask him what was happening with these and figure them out on my own. I still have to figure out my gutters. The roof part was a great experience and the rest needs work!

Efficient, knowledgeable staff.

I normally don’t talk to fellows that show up at the door, trying to sell me a home improvement or anything else. I am so glad that I made an exception for the Legacy representative. They really fulfilled their presentation offering.

I would try one of the many other local builders. Even if it’s more expensive.

Definitely would recommend