I am very happy with Los Gatos Roofing for its professional work, the project manager and crew are stick to the safety rules, kept work site clean every day, and addressed every question and concern from me, I'd have no hesitation to recommend them to anyone.
Supervisor had many communication issues with his customer and made me feel as if I was not important. Nails, shingles, and other debris still litters my yard, weeks after the completion date. No efforts have been made to come out again and clean -- even after several discussions with my supervisor to do so.
Good team to work with, hit all the scheduled targets on the install..
The installation was good except a few places where additional attention to details was required.
Very price competitive and professional service.
Los Gatos Roofing was a great experience, and I would highly recommend them.
My contracting experience with Los Gatos Roofing was excellent. They did a quick installation in spite of having a supplier shut down due to Covid and a crew that needed to quarantine because of a possible exposure. At every step they communicated.
I was very happy with the final outcome of my new roofing project by Los Gatos Roofing. Even the building inspector for the City of Mountain View indicated that these guys are amongst the best contractors that he works with or inpsects.
Great staff and very easy to work with. They were very professional. We had an estimate done 2 years ago, and now for newer technology and shingles, there is a price difference. It seems to works as advertised; it's a lot cooler in the house.
Replacing my house roof could have been a very stressful experience, but Los Gatos Roofing made it very easy for me and low stress. Aaron quoted my roof with all of the options that would be available and didn't push me to make any additional add-ons. The roofing crew was great. They were very friendly and answered any questions I had. They cleaned up all around the house each day they were on site. They were very hard workers, and, they completed the job a little sooner than expected. I am very happy with the results.
Jon Fletcher with Los Gatos roofing was wonderful to work with. He was very knowledgeable about the products and roofing options out there and he helped guide me with making our final decision. Communicating with Jon was easy, he was always available via text and phone. The crew that worked on the roof are true pros. I would highly recommend getting a new roof with Los Gatos roofing.
Thanks to Dan the project moved along smoothly. Questions that arose were emailed and responses were timely and complete. There was a minor issue with stucco at one location - the problem was corrected to my satisfaction,
The project manager is very knowledgeable on the roofing materials and industry as well as very professional. If I was starting over on my project, I definitely would ask for him.
Robert who led the project was very good at organization and communication. He made sure they project went well.
It was a much better experience then I have had with a contractor before.
Yes!
Although a couple of mishaps from the first Project Manager, when the co-owner Cameron took over our project we were very pleased with the end results and would recommend LGR to anyone.
Only the best! LGR is the bomb! Dan and the LGR Co. Crew were amazingly fast, knowledgeable, and clean. Why would you go anywhere else?Kyle
Dan Chapman provided an unbelievable experience. They kept me in the loop the entire time.
Good price. Well done. Overall, excellent roofing contractor.
Very professional and the quality of work was excellent. I would definitely recommend Los Gatos Roofing.
I have used Los Gatos roofing for two complete re-roofing jobs. They were excellent on both occasions.
Excellent roofing and clean up. Communication was lacking.
Areas Of Satisfaction - I really enjoy the fact that they made a point to try and avoid having to work in the rain. The schedule got pushed back, but I never felt like my house was in any danger of getting damaged. They tried to expedite processes to ensure that everything was done properly and would not be damaged.
Areas Of Satisfaction - I was most satisfied with the speed at which they finished the job. I was really impressed.
Recognized Excellence - Dan was very helpful. He was the project manager. He was really responsive and just great to work with.
Areas For Improvement - NONE
Areas Of Satisfaction - Quality of work and being on time
Recognized Excellence - All were great.
Areas Of Satisfaction - I am most satisfied with the whole house appearance.
Both roofs are perfect and were done on time. They look great. Dan answered every question and addressed every concern without hesitation. The workmen were all friendly, helpful and cheerful. We strongly recommend Los Gatos Roofing.
They did great work.
Areas Of Satisfaction - I was most satisfied they were very quick and professional.
Current Referrals - I would definitely recommend them.
Recognized Excellence - I would like to recognize John Stern for his exceptional service.
In general, my situation was great besides some minor issues.
Getting a new roof is something that one does not do often, and it is important to get it done right. Los Gatos Roofing delivered on that
I was impressed, and they were extremely well organized. The tear off crew got here when they were supposed to, and two hours later the install crew was here working right behind the tear off crew. They did the job in a day and a half, and that includes the gutters, vents and everything else.
Robert from Los Gatos Roofing was very professional, knowledgable and just an overall great guy. The work site was left spotless. Our house looks beautiful!
Dan at Los Gatos roofing was awesome. He was professional and thorough in all of his work. He answered all of my questions, usually on his cell phone over the weekend. The work was done efficiently and with high quality. I have no complaints and could not have asked for a better experience with what was a slightly stressful decision and situation for us.
Jon Fletscher was truly exceptional in both knowledge and communication.The Ramirez (?) brothers and crew were highly efficient and professional with the installation.Los Gatos Roofing exceeded our already lofty expectations.
From the sales process to finished roof, Los Gatos Roofing delivered on schedule, installed excellent materials and were professional and courteous throughout the reroofing process. Robert Brooks' did an exceptional job of explaining the material options and delivered on installing a quality roof that we already enjoy. Very pleased with Los Gatos Roofing and would recommend them for your roofing needs.
I am extremely pleased with the installation of my beautiful, Owens Corning, Woodcrest, Sycamore shingles. I am extremely pleased with the entire package presented to my by Los Gatos Roofing.
I am very happy with their work.
Los Gatos Roofing delivered a great product and was worth the investment.
Los Gatos Roofing did a fantastic job roofing our house on schedule, and on budget! It looks awesome! Thanks Los Gatos Roofing and Ivan Andrade!
I am very pleased with the job completed by Los Gatos Roofing.
I am very pleased with my roof and with everyone I have met at Los Gatos Roofing.They were very professional.
The fast response time for getting back to us was very impressive. They got the job done early. They exceeded our expectations!
They are professional but when the incident happened not related to the installation it took time to fix.
The employees at Los Gatos Roofing, were very professional and well organized! They all worked together well from the salesman to the installation; they were very knowledgeable and cleaned up well! We're very pleased with the end product. The installation crew, was great at working together as at team. They communicated well and they were responsive to our needs! We would recommend Los Gatos Roofing, to anybody that needs a new roof done.
They have great customer service and great workmanship.
The company is great!
They are professional and they deliver on what they promised. They also deliver on time and they are highly regarded across the area.
I highly recommend Los Gatos Roofing.
It's important to keep in contact with the foreman to have timely and informative feedback on scheduling and installation details.