Difficult to get a hold of. Still waiting on them to fix some things. I get the impression that they're hoping we forget about it.
They were efficient, friendly, and professional.
I gave 4 stars as they excelled in enough areas that I would recommend them. The 3 star ratings below are for more minor items.
Very friendly and helpful costumer service and care!
Not only were they exactly on time for the textiles, but they weren't sure when the other stuff would be coming. However, the second shipment ended up being delivered two minutes after the first, so I am satisfied.
When we worked with the people at the place to get clothes we were very satisfied, but when we got everything delivered back to us that left some things to be desired.
Did an excellent job
Amanda was very gorgeous and hardworking.
Cleaned all clothing, bed linens, and shoes. Very precise cleaning.
They were really fast and efficient.
Lyons Restores were very efficient, professional, and honest.
They appeared at my home VERY promptly, carried the two large rugs - dripping wet - plus several smaller rugs out the door.
We are still missing some of our stuff. It does not look like everything has been returned yet. Some things are marked as not restorable but it does not look like anything is wrong with them.
The service was ok. The issue was with my clothes. When I did get them back, I had other people's clothes, and I am not sure if I have items missing. I had rugs cleaned due to the smoke damage, but I am not sure if they cleaned them. You can still smell odors from my pets. They do not have a clean laundry smell. It took them two months to clean my clothes and get them back to me.
I dealt with them in the past, and they really do a great job. I really liked their service, and their customer service is excellent.
I am likely to recommend Lyons Restores by Colvin Cleaners to a friend because they did a great job.
They were great during the difficult times, and were the first company to help me. They were gracious, on time and kept me informed during the process.
They did a really good job. They sorted out everything, and I'm very happy about it.
They merged with another company in the middle of the process. What should have taken 6 weeks, took 4 months.