Professional and friendly, addressed an issue we had with our shower doors to our satisfaction. They stand behind their product!
I was very impressed with the follow up. A sales rep came during the install to check on the progress and make sure I didn't have any concerns. And then the Green Bay office called and made sure I was satisfied 2 days after the install. Asked if I had enough time to inspect the work and asked if I saw any imperfections that I wanted fixed.
I would highly recommend them. They were friendly and efficient.
The sales presentation was a terrible experience. We only hoped that the actual product would make us happy.
Great people to work with. Very professional. hard workers.
We had a new walk-in shower installed in our upstairs bath. Prior to this, we had a tub shower. Jody was our installer. Our water was off less than 2hrs during the tearout and replacement plumbing for the new walk-in. Jody did an amazing job from start to finish and also did an excellent job cleaning up. Thank you Mad City and special thanks to Jody. My new walk-in shower is absolutely beautiful and exactly what we wanted.
Enjoying the shower greatly!
The first sales person was not very nice when he found out we weren't ready to make a decision that night & said he wouldn't be coming back to sign paperwork with us if we changed our minds.
Excellent company! From coming out to planning and executing, they were excellent all the way around!
They did an excellent and fantastic job!
I am likely to recommend Mad City Windows & Baths to a friend because they do what they say they're going to do. We had a mix-up with windows, and they made it right no problem. They were very professional.
Every person I interacted with was professional and knowledgeable.
Professional, knowledgeable and great product! We purchased all new windows for our home two years ago. We were very satisfied with the product and knew that we would receive the same quality and service for our shower.
No comment
It was done in one day and it's do beautiful. We only have one bath so we needed done fast and it's perfect.
Everyone was professional. The work was completed in one day and I have a nice new low maintenance shower.
I'm very happy with the job they did.
Instead of 100% satisfaction, I'd be willing to give them 110%!
They did a good job.
Over all satisfied with the work completed.
I was really impressed with how well Travis worked, did the job, picked up after himself, and would ask me if I thought it was looking okay. He also consulted with me on things that I think other companies would just do on their own. He noticed I was shorter and that the shower head needed to be installed lower, so he consulted with me about it.
They left smear marks and such and some tar on the windows which is hard to get off.
No...I know mistakes are made as I make
enough myself. But this went on for too long and was extremely annoying
Excellent workmanship. Outstanding installers. Friendly. Professional. Great job all-around!
As we are so pleased with Mad City we would be more than happy to provide a referral and show the results with friends, family and neighbors.