Professional and friendly, addressed an issue we had with our shower doors to our satisfaction. They stand behind their product!
I was very impressed with the follow up. A sales rep came during the install to check on the progress and make sure I didn't have any concerns. And then the Green Bay office called and made sure I was satisfied 2 days after the install. Asked if I had enough time to inspect the work and asked if I saw any imperfections that I wanted fixed.
I would highly recommend them. They were friendly and efficient.
The sales presentation was a terrible experience. We only hoped that the actual product would make us happy.
Great people to work with. Very professional. hard workers.
We had a new walk-in shower installed in our upstairs bath. Prior to this, we had a tub shower. Jody was our installer. Our water was off less than 2hrs during the tearout and replacement plumbing for the new walk-in. Jody did an amazing job from start to finish and also did an excellent job cleaning up. Thank you Mad City and special thanks to Jody. My new walk-in shower is absolutely beautiful and exactly what we wanted.
Enjoying the shower greatly!
The first sales person was not very nice when he found out we weren't ready to make a decision that night & said he wouldn't be coming back to sign paperwork with us if we changed our minds.
Excellent company! From coming out to planning and executing, they were excellent all the way around!
They did an excellent and fantastic job!
I am likely to recommend Mad City Windows & Baths to a friend because they do what they say they're going to do. We had a mix-up with windows, and they made it right no problem. They were very professional.
Every person I interacted with was professional and knowledgeable.
Professional, knowledgeable and great product! We purchased all new windows for our home two years ago. We were very satisfied with the product and knew that we would receive the same quality and service for our shower.
No comment
It was done in one day and it's do beautiful. We only have one bath so we needed done fast and it's perfect.
Everyone was professional. The work was completed in one day and I have a nice new low maintenance shower.
I'm very happy with the job they did.
Instead of 100% satisfaction, I'd be willing to give them 110%!
They did a good job.
Over all satisfied with the work completed.
I was really impressed with how well Travis worked, did the job, picked up after himself, and would ask me if I thought it was looking okay. He also consulted with me on things that I think other companies would just do on their own. He noticed I was shorter and that the shower head needed to be installed lower, so he consulted with me about it.
They left smear marks and such and some tar on the windows which is hard to get off.
No...I know mistakes are made as I make
enough myself. But this went on for too long and was extremely annoying
Excellent workmanship. Outstanding installers. Friendly. Professional. Great job all-around!
As we are so pleased with Mad City we would be more than happy to provide a referral and show the results with friends, family and neighbors.
Very friendly, they did a great job, I'm very satisfied.
Quality service
Everything was done in one day. Did great work. The shower was worth the price. We did have a small problem but the installer took care of it to our satisfaction. The longer we have the shower the more we love it.
I was very pleased with the family crew that installed my windows. They were very professional & clean. They went above & beyond with doing an awesome job & the Dad(Robert), even fixed my large front window blinds. In spite of the crazy weather we had, they finished the job on time. Each of them made sure they completed the windows efficiently. I would highly recommend them to my friends, family or neighbors walking past my house, asking about how do I like my windows. I found out their oldest son is their boss. His name is Zach Yedynak. They all worked so well together & made sure I was satisfied with their hard work. They all deserve a bonus, in my opinion! Sincerely, Julie Jekenewicz
The product is of good value and looks great.
I recommend installing the grip bars differently in the shower. When hands are wet, the bars are a smooth surface. I would put in some resistance on the bars for safety sake. Otherwise, everything is fantastic.
The installation crew was great. They did such a good job and were so easy to work with. They made all the difference.
Mad City Windows & Bath did such a great job on everything; they were explaining how things would work and what they had available. They were very thorough, and the installer was unbelievably precise, and we would talk about things I was unsure of. He was knowledgeable and didn't rush me. I was pleased with the work and services.
The installation and the tub and shower were as described. Excellent products and installation.
The patio door arrived earlier than expected and was installed shortly after. The installation was done in about 3 hours. The workmen were friendly, knowledgeable and professional.
Great customer service and installer very friendly and professional
They were very professional and prompt. They told us 3 months and it ended up only 1 month, which was great.
Mad City installed quality windows very quick and efficiently. Great job!
I thought about replacing my tub/shower combo for quite a while. But I want to remain in my condo safely and independently for lots more years. Installing this shower will go a long way towards meeting my goal.
Great people to work with. I love my new shower!
The job was done in one day very satisfying job
Zach and his crew carefully and efficiently installed the windows and took all the old window materials with them. Everything was cleaned up inside and outside - and we did a complete walk-through before they left. There was one sash that was damaged from the factory, and it has been recently replaced. The tech who replaced it also replaced a screen that was not tightly stretched. We are very satisfied with the replacement and with windows.
I liked their presentation; it was very informative.
The cost was a little higher than what I was expecting. As an initial mindset of how much I wanted to invest, it went above and beyond that.
They did a great job.
They do an awesome job.