Absolutely 100% satisfied with our new walk in shower! From start to finish we are extremely pleased and would highly recommend Mad City Windows & Bath.

From the sales person to the installation, everyone was very professional and friendly.

Call this company LAST for a quote, because they will schedule to come out and meet you immediately and give you their talk. In order to get the "best price" you will have to sign the contract THAT day. Instead of being able to weigh out your pros and cons and really give your decision some thought, you will have to make a decision and commit, if you want that price. The windows are incredibly expensive, but high quality and the lifetime warranty gives you peace of mind, if something should ever happen. They were the first ones we met with, so we couldn't even thoroughly think about our decision, but we did as best we could with the time we had. Save yourself stress and weigh all your other options first.

The windows themselves are great. Our installers were amazing-professional, personnable, friendly. Our service manager was great as well. We were less than pleased with our sales person, but clearly, he still got the sale from us. Overall, the windows are great. They look nice and help keep the blazing sun heat more managable in our three-season porch. We used the porch a lot prior and now we are excited for the temp. in the porch to be even more comfortable. I can't even count how many surveys and/or satisfaction requests we have gotten--it is way too many. If you're good, you're good-please stop sending these to us.

Everything in the sales presentation felt rushed. He talked about the presentation being five years old and probably needs to be updated. At times, it felt unprofessional with the way he spoke. I hated the feeling of feeling like we had to make an immediate decision--that is not appreciated and would have rather been given time to have an actual lengthy discussion with my partner instead of having to make a decision that day to "get the deal"---we both work full-time, have kids to tend to...so to have been given more than the time the sales person is sitting outside our house would have been greatly appreciated so we can actually weigh out the pros and cons, make an informed decision, and feel comfortable and confident. Instead, we felt like we had to make a decision that night and it left us significantly than satisfied with the company sales side.

Our install team was AMAZING. Honestly, they were so nice, professional, answered our many questions, multiple times, fixed the areas in the screens that were not attached properly. I wish they would have lived locally because toward the end I knew they wanted to leave (because they had quite the drive to get home) and we still had questions or areas we wanted to discuss.

Overall experience was great and not pushing for sales. Wanted me to feel comfortable with the purchase.

We were very happy with everything from the salesmen to the installation and the customer service people. The product was as it was advertised.

punctual, always on time, quality work, excellent cleanup, always there to answer any questions

I love it. The only thing is that I might have a leak in the drain, only I can't tell because I can't go to the basement when I'm taking a shower. I'm trying to get somebody to go down the basement while somebody's taking a shower. That's the only way I'll be able to tell. But otherwise, I love it. It's the best thing I've ever done.

We were very pleased and satisfied with our windows and two bathroom showers.

Mad City Windows & Bath - La Crosse did an excellent job. They came back the next day and fixed existing plumbing conditions that weren't their issue.

They did a great job on the installation. When we had issues, they came back and resolved them.

They were very thorough in explaining the step-by-step process of what's involved in the shower installation.

I highly recommend Mad City for bathtub replacement. The lifetime warranty is amazing.

Yes would recommend this company

Make sure you ask all the questions at the time of purchasing.

took two days 13 windows
all were wrapped
guys vry nice and all friend;y
Cody and Benji
great job
in, out, and done on time. They never messed around.
felt like I could trust them and they didn't let me down.

We have several friends and relatives that are considering updating their windows, and we will recommend Mad City to them for their project.

I tell everyone I know how pleased I am with my walk in shower, friends are genuinely impressed when I show them my new, large, safer step in shower,completed with beautiful grab bars. I LOVE IT!

The sales pitch was long but great. Also, the quality of work was done right and in a timely manner.

We are happy; so far, so good.

It's a wonderful product, quality, and workmanship. We love it.

Yes, I will be doing that.

The sales department was aggressive, but I would give the installers a 10/10.

Easy to work with, and I feel confident if I have any problems in the future that they will take care of it.

We are very satisfied with the work that Mad City did and the crew that came out. We are very happy with the outcome.

Very happy with the service. They did a wonderful, efficient and on time job. The only thing I am disappointed in is the gift card. It was a restaurant one. Can not use it in Menomonie or Eau claire restaurant. I have to travel a hour away.

We had a walk in shower put in and a window replaced. Mad City Windows & Bath did a great job! The employees were friendly. They kept us informed on what they were going to do next. They cleaned up afterwards. They arrived on time and told us what products to use to clean the shower and window.

I liked how the team came in and sent plenty of people to work on everything. They stayed busy and did spot checks as well as a once-over when it was completed. They worked efficiently and quickly, and I was pleased with that.

They did a fantastic job for us.