They did a great job, but it was expensive.
I really like my shower, and it's a big improvement from what I had.
Could not be more satisfied and will enjoy our new walk in shower. We gave 5 stars to the men that did the install. Everyone worked together as a group from the salesman to the install.
Even when we had a drain problem they came and solved the problem in no time. God bless you all.
Excellent job, friendly,
Once we added steps to our newly installed patio door which replaced a set of windows, we noticed the height of the threshold was much higher than any other door we have seen. The threshold height caused a 3” inch step over which we consider a “trip hazard”. When we called Mad City, they sent the project manager over to take a look at the door. He indicated they could reinstall the door but we would only gain ¾” on the step over. We expressed our concern over the threshold height and shared that it was never revealed to us at the time of our order and therefore we were caught by surprise.
After speaking with the project manager, on the morning of Thursday, May 23, we reached out to our sales manager and indicate we had a concern with the door. He indicated he would get back to us later in the day. Needless to say, we have not heard back from him.
At this point, I believe we are “stuck” with the door, but just want others to be aware and ask the company to be more transparent and provide pertinent information on specifications to their potential customers so that they can make the best decisions for their needs.
The trim pieces are falling off. The vinyl wrap is loose in some places. We like the appearance in the cabinets and drawers. It is still other issues that prevent some from given a higher score.
The installation of our walk-in shower was impressive, fast and very well done.
They were very helpful and courteous.
The people I came in contact with were kind, helpful, wanted to give me a good , beautiful new shower. they knew what they were doing and worked well and hard and speedily.
They were efficient, fast, and friendly. They knew what they were doing. It was bing, bang, boom! They were there, got to work, and did an excellent job.
A good job was done installing my tub.
Great windows and time of install was great!
Mad City windows and installation crew was 100% beyond satisfying that's the reason I went w them for a bathroom project- NEVER AGAIN!!!! The crew left a mess everywhere blasted religious music during the entire install next day had to have a plumber come out and unclog the drain...next two bathrooms get done by someone else.
They were very professional and did great work.
Absolutely! Everything was very enjoyable and professional.
We are very highly satisfied with our Mad City bath experience. Our sales person, Lucas, was very personable and lots of fun. The installation team was very prompt and very professional. Our new walk in shower is beautiful!
The installation went flawlessly. The installers were great, everything was taken care of, and I didn't have to contact the city for a permit or anything like that.
The quality of workmanship was excellent, and the installers were congenial.
They are a great company. They are easy to deal with and have great employees.
Mad City Windows & Bath — Madison was very prompt on their service and the quality of work is very good.
A+
Everything about the project was totally professional
Great friendly competent installers.
Wonderful service from start to finish
The installers were very polite and professional. The windows are top quality look beautiful.