Mad City Windows & Bath was very professional, timely, set expectations and the products are working well.

I really enjoy the new shower! They put a window in my shower where there used to be a window, and it's cool after thirty years to have that window in the bathroom.

Mad City Windows & Bath is awesome.

I will definitely recommend Mad City to family and friends.

They did an awesome job from start to finish.

Friends have been waiting to see how our experience was. We’re definitely sharing our great experience

quality product, excellent installation by knowledgeable technician.

They were very professional and very quick.

Yes, I am likely to recommend. See my notes below.

They did a great job, but it was expensive.

I really like my shower, and it's a big improvement from what I had.

Could not be more satisfied and will enjoy our new walk in shower. We gave 5 stars to the men that did the install. Everyone worked together as a group from the salesman to the install.
Even when we had a drain problem they came and solved the problem in no time. God bless you all.

Excellent job, friendly,

Once we added steps to our newly installed patio door which replaced a set of windows, we noticed the height of the threshold was much higher than any other door we have seen. The threshold height caused a 3” inch step over which we consider a “trip hazard”. When we called Mad City, they sent the project manager over to take a look at the door. He indicated they could reinstall the door but we would only gain ¾” on the step over. We expressed our concern over the threshold height and shared that it was never revealed to us at the time of our order and therefore we were caught by surprise.

After speaking with the project manager, on the morning of Thursday, May 23, we reached out to our sales manager and indicate we had a concern with the door. He indicated he would get back to us later in the day. Needless to say, we have not heard back from him.

At this point, I believe we are “stuck” with the door, but just want others to be aware and ask the company to be more transparent and provide pertinent information on specifications to their potential customers so that they can make the best decisions for their needs.

The trim pieces are falling off. The vinyl wrap is loose in some places. We like the appearance in the cabinets and drawers. It is still other issues that prevent some from given a higher score.

The installation of our walk-in shower was impressive, fast and very well done.

They were very helpful and courteous.

The people I came in contact with were kind, helpful, wanted to give me a good , beautiful new shower. they knew what they were doing and worked well and hard and speedily.

They were efficient, fast, and friendly. They knew what they were doing. It was bing, bang, boom! They were there, got to work, and did an excellent job.

A good job was done installing my tub.

Great windows and time of install was great!

Mad City windows and installation crew was 100% beyond satisfying that's the reason I went w them for a bathroom project- NEVER AGAIN!!!! The crew left a mess everywhere blasted religious music during the entire install next day had to have a plumber come out and unclog the drain...next two bathrooms get done by someone else.

They were very professional and did great work.

Absolutely! Everything was very enjoyable and professional.

We are very highly satisfied with our Mad City bath experience. Our sales person, Lucas, was very personable and lots of fun. The installation team was very prompt and very professional. Our new walk in shower is beautiful!

The installation went flawlessly. The installers were great, everything was taken care of, and I didn't have to contact the city for a permit or anything like that.

The quality of workmanship was excellent, and the installers were congenial.

They are a great company. They are easy to deal with and have great employees.

Mad City Windows & Bath — Madison was very prompt on their service and the quality of work is very good.

A+

Everything about the project was totally professional

Great friendly competent installers.

Wonderful service from start to finish

The installers were very polite and professional. The windows are top quality look beautiful.

Process was simple

You get what you paid for!!

To be frank, it's pretty expensive. That said, I was very happy with the installation and I'm happy with the end product.

I was extremely satisfied with how caring Mad City Windows & Bath - Madison was about everything. They put plastic down and took care of everything.

I just want to say it was a pleasure doing business with Mad City!! The windows are beautiful and the installers were simply amazing!!! I'd call them again for another job well done without hesitation!!

From our initial meeting with the product representative to completed installation of our new shower, our experience with Mad City Windows & Bath-Madison was positive. We are very happy with our new shower!

All areas were great. From. In home estimate to the installers to finish product.

It was fantastic overall. They were very polite, knowledgeable, and cleaned up after themselves, which is always a plus. Awesome work!

All staff from sales to the installers were very knowledgeable, Friendly, professional and accommodating to special requests. Cleaned everything up nicely and didn't make a huge mess to begin with. Very happy with everything.