Sales guy told me so many LIES to get the sale

The windows were measured twice to fit. Ordered to fit. When the windows were installed they did not fit correctly at all. There were large gaps around the window frames. The foam that they sealed the gaps with wasn’t fully sealed. There were gaps in the foam.
Furthermore the wraps that was done on the outside frame was not consistent. The metal cuts on corners had gaps also.

We are very happy with our shower and the whole experience. I would and have recommended it to friends.

Very pleased with windows and installation! Cost of overall project is high. 😕

Product is good quality and installation was completed (three days late) in one day as promised. The cost for this simple project was very high.

Quality products and service

Very professional. Answered all questions. Showed up when they said they would be there

They are top notch

Quality product and service from initial contact to completed installation. I'm a retired professional and lifelong handyman and extremely picky about my work. They did not disappoint me and I'm very impressed with the entire organization. The cost was worth it to me to get top notch product and service.

Installation process was very disappointing, took double the time quoted, crew did a poor job cleaning up and apparently it's policy to not do interior caulking.

I highly recommend Mad City Windows &Bath for your upgrades on your bathroom needs. They do am great job

Everything went very smooth and the guys were awesome.

We really don't know anyone who would be willing to spend that much money on a shower.

From the original knock on the door claiming to give me a free estimate, to the final install, the experience was peppered with unsatisfaction. I thought I was getting a free estimate when they showed up, but instead I got a sales pitch. The sales tactics were clear and obvious, but delivered by such a nice guy and in such a friendly manner I ALMOST wasn't get offended. A few days after the install was done, which was done very efficiently, I found out I couldn't turn on the water for a few days to let the sealer dry. Once I was able to turn on the water, I found out the shower-head connection to the faucet had been cross-threaded and leaks. Something I couldn't have known when the installers were here. There was also a promotion going on during the sales pitch. Some vacation thing, which always seems sketchy to me. I was told I would receive more information about it and never did. However, once the guy who measures everything came in, I mentioned to him that I wanted a different size bathtub than what was on the original order, and he made it happen. I did appreciate that very much.

I’m very happy with my walk-in show. Ivan was professional and hard working. Cleaned up and left the area tidy and accessible each time he had to leave. Taking My first shower was heaven and probably the longest one I’ve ever had. ☺️

I would recommend. Great experience. Love the final result!!

I would recommend based on the quality of the windows but I would not recommend because of the quality of the finished product and windows were covered in silicone and loose/left behind screws were found.

The quality seems to be the best around. There will be very little maintenance involved, as long as I follow the recommendations. I am very happy.

Did a great job. clean and well done.

Already gave your name to a neighbor.

Installers were very respectful

problems with master bath tub replacement

I already referred a friend: Lin Watson.

We love our new shower from Mad City Windows & Bath! It was a quick and easy process and we would highly recommend them.

They were very prompt and the quality was good.