Bill and Kurt, my installers, were absolutely wonderful. They went above and beyond to make sure I was happy with my installation. Just because of them, I would highly recommend Mad City Windows and Baths.
Mad City Windows & Bath was very professional, timely, set expectations and the products are working well.
We didn’t stand a chance due to cyber attacks! We figured we would get the free grocery offer and lick our wounds! We were approved. In such lifetime glowing reviews. We are not paid - we are customers.
From the process of getting paperwork to the installation to the post-installation, it was quick and seamless.
We are very pleased with the service from Mad City. We will definitely use them again in the future.
They were really good. They took their time to explain everything. They didn't leave anytime unanswered.
Mad City Windows & Baths were awesome. They did a wonderful job.
They were fast, neat, clean, and professional.
I waited 72 hours to use… we go to take a shower… this. (Leak from the shower arm at the shower head attachment).
I called the lead installer directly.. he suggested I take it off and screw it on myself or wait til Monday.
Disclaimer: I’ll wait to get service out here. This is unacceptable at $15,000.
No way he should have left without testing this.
The service was outstanding, and the guys were professional and personable. Joe and Mario did the work on my kitchen, and the field supervisor came every day to oversee the project. He made sure to answer any questions that I had and to make certain the installers had everything they needed. I liked the efficiency with which they presented it, and the quality was very good.
I couldn't give a ten because of a couple of sales issues we experienced, and unfortunately, I won't mention those issues publicly, but I can say, they said within 2 days I'll have a new shower, that's what they did!
Everything from customer service to purchasing to installation is incredible. This company takes care of their customers and gives them peace of mind especially when the old tub and shower are in such disrepair. We had no worries about what issues could have come up once the old tub was removed because Mad City took care of it. We are so happy with our new tub and shower.
Mad City Windows & Bath is a 10+. They were here to do service on Tuesday, and Jacob did a very wonderful job. I was very happy because I was here with him. I have no complaints about anything. He probably didn’t like that I was standing over him, but he explained everything to me. For a single guy, he did a fabulous job, making my bathroom look bigger. I am very happy with it. I have no complaints.
I am very satisfied with their work.
They did a good job.
They went above and beyond. It was a husband, wife, and son. They actually cleaned the windows on the inside and out.
they did a satis job.
Overall, I am happy with the result. My biggest issue is that I don't think they did a good job caulking; they had to come twice.
I really enjoy the new shower! They put a window in my shower where there used to be a window, and it's cool after thirty years to have that window in the bathroom.
I enjoy my shower very much.
Mad City Windows & Bath is awesome.
The work was done very well. I was able to makes changes, and I was very pleased with everything.
This overall experience was very easy. As soon as everything started I just needed to sit back and relax, they took care of everything else.
Would definitely recommend they did a professional job and made sure we understood how to care for new products.
I would highly recommend them. They were friendly and efficient.