Excellent customer service. Always on time and very professional crew. Not giving 10/10 because of the prices.

We love our new shower and windows. Everyone was incredibly professional and kind that we worked with. The quality of the products and the installation is amazing. We’re so happy we went with Madcity on these projects. We will definitely use them again when it’s time for more renovations. Thank you!

Installation process was very disappointing, took double the time quoted, crew did a poor job cleaning up and apparently it's policy to not do interior caulking.

Mad City Baths do what they say they will do. All products and work is lift time warranty. Very friendly and accommodating.

We are very pleased with the end result of our new shower. We feel much safer and so much easier to step in and out, Definitely more room, and the hand holds are perfectly placed for our needs. The cleaning and care for the shower were explained very well,

Prices were higher than other companies (but I'm hoping that's because the product quality is better), and there were communication issues around the install (explained in question 8)

A real nice window, just to costly for a slide in type. No

Mad City did a great job, we love our walk in shower.

From the consult to the install everything was professional and smooth

Mad City did a wonderful job with installing our shower. They ran into some issues with the old pipes under our house, but they worked their way through them.

We had a very good experience with this company. I absolutely my new upgraded shower with hand rails and a fold up seat for convenience. My husband a day or two after the project was finished found a spot he thought needed some attention.
After contacting the company Mad city sent out

Bad job all around

The two guys from Mad City were wonderful. Very polite and they did a fantastic job. I just love my new shower. it is beautiful...

The sales representative was very thorough. He explained everything in great detail. The installation guys were prompt and clearly explained what they were going to do and asked questions to water shut off. Both were very polite and professional looking, and did an excellent job with the install.

Very professional. No surprises. There was a small problem with the floor and they corrected it very promptly. The installers are excellent and respectful.

The installment

He did really nice job and cleaned up everything real nice.

Very fast and looks real good.

I highly recommend Mad City Windows &Bath for your upgrades on your bathroom needs. They do am great job

Everything went very smooth and the guys were awesome.

I would greatly recommend Mad City to anyone looking to renovate their home.

To summarize-the shower purchase was a perfect buying experience!

We highly recommend mad city for the tub to shower conversation, very high quality materials and great service 🙂

Great from start to finish only had one issue but they are quickly working with me to fix the issue. But very easy to work with and extremely polite and professional! I will be calling again to get more work done from them for sure.

It seldom comes up in conversation, so the likelihood of recommending things is seldom discussed. But if asked I would say the workers did an excellent job.