Excellent installation by Ryan & Brian.
Quality of the window.
We had a new walk-in shower installed in our upstairs bath. Prior to this, we had a tub shower. Jody was our installer. Our water was off less than 2hrs during the tearout and replacement plumbing for the new walk-in. Jody did an amazing job from start to finish and also did an excellent job cleaning up. Thank you Mad City and special thanks to Jody. My new walk-in shower is absolutely beautiful and exactly what we wanted.
They did a fabulous job and I definitely would recommend again.
Great customer service. Easy to work with.
yes we would highly recommend mad city to our friends and family
They have quality products. The customer service is friendly, pretty organized, and efficient.
Everyone at Mad City Windows & Baths was incredible, from the salesperson to the installers to the field manager. we could not be more happy. Even after I made a huge error, the management did everything possible to correct it and they did.
The workmanship was outstanding.
Mad City Windows & Baths provided friendly service and were professional. They did a real good job. I appreciate all of the follow-ups.
It took Mad City Windows and Baths almost two months to complete a one-day project. I'm highly dissatisfied.
Mad City Windows & Bath did a good job.
Would gladly tell and show our Mad City 🚽
Our installer was professional in every step of the process. We had a good experience with the sales, measurement, and follow-up after installation.
They did great! They were on time, seemed very thorough, and explained things when they were done.
Everything worked the way they said it would, and I was very happy with their service.
They did a great job, but it was expensive.
They were excellent and professional.
I was very pleased with the installation, presentation, and the quality service of the installer, Jason.
They guys that came to my home were super professional and really easy to work with. If I had any questions, they answered them right away. They were pretty awesome.
Absolutely 100% satisfied with our new walk in shower! From start to finish we are extremely pleased and would highly recommend Mad City Windows & Bath.
We love the product. The installation experience was outstanding.
Yes, I have already recommended to friends.
First rate.
The installation team, consisting of Erick, Dawisth and Antonio, was excellent, professional, and efficient.
I really like my shower, and it's a big improvement from what I had.
We have been very pleased with the whole process. Once we showed interest they showed up in the next week. They have followed through with everything they offered and has all been done in a timely manner.
I am likely to recommend Mad City Windows and Baths to a friend because they were very efficient, and it was great.
I am likely to recommend Mad City Windows & Baths to a friend because they did a fine job.
Very likely
They were very professional, friendly, personable, and worked very hard and efficiently.
Could not be more satisfied and will enjoy our new walk in shower. We gave 5 stars to the men that did the install. Everyone worked together as a group from the salesman to the install.
Even when we had a drain problem they came and solved the problem in no time. God bless you all.
Prompt response, knowledgeable employees, quality products
I was overly pleased with both the product and the installation team. They were wonderful.
From the sales person to the installation, everyone was very professional and friendly.
Call this company LAST for a quote, because they will schedule to come out and meet you immediately and give you their talk. In order to get the "best price" you will have to sign the contract THAT day. Instead of being able to weigh out your pros and cons and really give your decision some thought, you will have to make a decision and commit, if you want that price. The windows are incredibly expensive, but high quality and the lifetime warranty gives you peace of mind, if something should ever happen. They were the first ones we met with, so we couldn't even thoroughly think about our decision, but we did as best we could with the time we had. Save yourself stress and weigh all your other options first.
The windows themselves are great. Our installers were amazing-professional, personnable, friendly. Our service manager was great as well. We were less than pleased with our sales person, but clearly, he still got the sale from us. Overall, the windows are great. They look nice and help keep the blazing sun heat more managable in our three-season porch. We used the porch a lot prior and now we are excited for the temp. in the porch to be even more comfortable. I can't even count how many surveys and/or satisfaction requests we have gotten--it is way too many. If you're good, you're good-please stop sending these to us.
Everything in the sales presentation felt rushed. He talked about the presentation being five years old and probably needs to be updated. At times, it felt unprofessional with the way he spoke. I hated the feeling of feeling like we had to make an immediate decision--that is not appreciated and would have rather been given time to have an actual lengthy discussion with my partner instead of having to make a decision that day to "get the deal"---we both work full-time, have kids to tend to...so to have been given more than the time the sales person is sitting outside our house would have been greatly appreciated so we can actually weigh out the pros and cons, make an informed decision, and feel comfortable and confident. Instead, we felt like we had to make a decision that night and it left us significantly than satisfied with the company sales side.
Our install team was AMAZING. Honestly, they were so nice, professional, answered our many questions, multiple times, fixed the areas in the screens that were not attached properly. I wish they would have lived locally because toward the end I knew they wanted to leave (because they had quite the drive to get home) and we still had questions or areas we wanted to discuss.
Enjoying the shower greatly!
Excellent job, friendly,
Mad Cuty did a great job on our tub to shower conversion.
If anyone asks me about shower install I won't hesitate to tell them where I got mine and how things went. 1
I love my new shower. Work was professional & cleanup was great!!
Already have
I am likely to recommend Mad City Windows & Baths to a friend because they were above and beyond. I would highly recommend them.
Overall experience was great and not pushing for sales. Wanted me to feel comfortable with the purchase.
They showed up on time, and they didn't mess around. They did the work efficiently and responded to any questions I had. They were very professional.
Met expecting. Had what we wanted.
I had the best experience with Adam and Spencer for Mad City. They were respectful of my home by covering all the floors that they would be carrying supplies on.
They did a great job on replacing my old shower with a beautiful new one.
Just love it and was very pleased with Mad City. Would definitely use in future.
Mad City Windows & Bath was very professional.
They corrected the hot water heater in a quick and timely manner.
The installer explained everything to me through the whole process, showed each step he was doing, showed me how my tub was defective and causing leaks, and what he was going to do with the floor.