They did a great job. I am very happy with my new roof.
They did a good job.
They did an excellent job. My wife and I are satisfied.
Everyone was very professional and nice. They did everything in a timely manner and did everything they said they would do. They had to make changes on the materials, they found some damage on the roof. I had no problems, and everything was fine, and they were reasonable. They fixed the roof correctly. It's an older house, and we weren't aware it had water damage.
Call Masters Roofing when you need a new roof ethical, honest, easy to work with, thanks Bill
Professional. Yes I would recommend
Greatest experience ever in completing a major project as a widow. This company gets a 100% A+ from me—a 41-year educator who appreciated everything about this company! My roof is perfect!
I generally only write reviews when I receive a product or service which is extraordinarily bad or extraordinarily good. Masters Roofing was extraordinarily good!
Ed Hill was my primary contact from Masters Roofing. At our initial meeting I was impressed by his knowledge of the roofing products and process, thoroughness of his explanations of each step of the job, his detailing of his company's responsibilities as well as mine, and my perception of his honesty and integrity. I signed the contract at that first meeting.
My house is a faux English Tudor style with many steep roof angles and valleys. Jesus and his crew arrived before sunrise on the scheduled day. They had removed most of the old roof before midday. The new shingles I had picked out (5 pallets worth) arrived and the delivery truck left. A short time later the crew were about to unpackage the first bundle when I asked Ed if I could open a package and look at the shingles. My jawed dropped. Although the shingles were the correctly named color I had picked out from the samples, these appeared to me to be shades lighter in color. I could not envision these shingles on my house. Ed and I discussed my concerns and he immediately began to work towards a solution that would satisfy me. We picked out a new color of shingle from the samples. He called Chad, the project manager, (on speakerphone so I was a part of the conversation) to inquire if the new shingles could be found and swapped out. For the next 30 minutes Chad negotiated the location and swap out of the shingles and within 2 hours they were delivered (the perfect color)! Jesus and his crew worked well after sundown and were back on the job early the next day. The new roof was completely installed by the end of day two. When the crew finished their cleanup there was virtually no trace of their ever being there. Ed returned on day 3 to do his own final inspection and cleanup of any rouge nails. He was the first and last man on the job.
The final price was exactly as quoted, even though a few deck repairs had been made AND the shingles swapped out. I would absolutely recommend Masters Roofing and use them in the future.
Everything was delivered as was promised, very easy to work with Robert.
Masters Roofing did an excellent job on my roof.
I would definitely recommend Master’s Roofing to others!
They did a good job, and they did what they said they were going to do.
I have already recommended them to my neighbor and talked with other people.
The service was impeccable.
Started on time, worked hard throughout the day and did a very good cleanup that lasted until after dark when the men used headlamps to finish.
The roof is very attractive. My neighbors have commented on how nice it looks and the colors I chose.
I'm very pleased with my new roof. Ed at Masters explained the process, showed the options available of shingle style and color etc. My new roof is just what I had pictured. If you need a new roof contact Ed Hill
Based on my experience, I would recommend master roofing to others. Everything went well with the installation and they did a great job with the insurance process.
Masters Roofing was professional and efficient. They stayed in constant communication and made sure everything was done to my satisfaction. I would recommend them to anyone wanting their roof done correctly.
I am pleased yo recommend Masters roofing. They are s well oiled machine! Very professional and highly organized. They are constantly in communication with you before, during and after the work is done. They actually made great efforts to cover my plants and trees for safety against falling debris! The materials are top of the line and warranties for materials and workmanship! ( who does that?!) The work was completed in the time frame they specified and they stayed very late to clean the property. Then returned next morning to make sure it was clear of nails and debris. I am very pleased with my new roof. I highly recommend Masters to anyone. PS. I received unsolicited kudos and recommendations from my doctor's office and other people regarding Masters roofing. Their reputation preceded them.!
They were thorough in their explanations and easy to work with
If and when someone would inquire of a roofing company
Ed Hill was my salesman,he was very knowledgeable and professional and worked with me to make sure that ,I got what I needed. He stayed with me every step of the way. I was very pleased with his concerns that I was happy with the job that was well done.
Excellent communication and follow through with a thorough explanation of the whole process.
I would recommend Masters. They did a professional job and gave us good advice.
They did a good job, and they have very good customer service. They respond to you and get back to you when they say they will. They care about their service. They did good work too, and they will take care of any issue. A person doesn't want to have too many issues, but the main thing is that they will be taken care of.
I would definitely recommend them to anyone having any problems.
Absolutely!!!
The quality of work, customer service, and follow-up were tremendous!
Masters Roofing did an excellent job on our roof. Bill Bowlin was so very helpful in telling us exactly what the process was going to be step by step. He was a pleasure to work with. The roofers worked great as a team and did excellent work. We would highly recommend Masters Roofing.
I would recommend Maters Roofing without hesitation.
The installers were outstanding and professional.
Masters Roofing came out when they said they would. They did a good job and cleaned up well. I was very happy.
I can't say enough good things about Bill Bowlin. The whole project from beginning to end was excellent.
The quality of their work exceeded my expectations. They were always responsive to my questions or requests. And they didn't mind my curiosity while observing their work... especially since I have had no experience with this degree of damage.
Good crew
I would definitely recommend Masters Roofing to a friend.
I had a lot of things going on with the roof as far as in leaks around the front. After they were finished, there were no more leaks.
Smooth and efficient quality work!
My experience was awesome, from the initial presentation to completion. Originally, I was looking at two roofing companies. Both had great presentations. I chose Masters Roofing for several reasons. First, Drew was able to identify a leak just by watching the video he took with the drone (that tells me his knowledge). Second, when I went to the office, they were totally professional and explained the entire process. Third, they have a lifetime warranty on the boots (bc they are metal not rubber) for the pipes that stick out of the roof. The fourth reason was the warranty. I will not have to worry about the roof while I am here.
Great job guys
They were very knowledgeable.
I had not received this level of professional, knowledgeable customer service for a very long time. I have already begun to share my Master's Roofing experience with others.
Strongly disagree at this point. I have not gotten over how me and my husband who has dementia was disturbed mentally with the carelines of craftmanship and horrifying noises, in which I'm still suffering sensitivity to noise with ringing in my ears. We were totally inconvenienced by being barricaded in our own home by this company throughout the entire 12hr job from the looks of a job well done in the ending. Not to mention no consideration of my husband health situation and doctor appoint I had to cancel because of Chad's miscommunication with me and crew of starting specific-work day by approaching our home before day break like thieves in the night. On the contrary-Tony of Masters ordered me to move our car on the street during the roof repair, as our home is on a hill far from the street. Yet, Master parked their debris dumpster in front of our driveway overnight to the point of me waring them of their city violation code before removing the dumpster all together. Masters (Patrick & Chad-Tony) took totally advantage of my patience from Oct. - December 2022. To add, due to the fact whereas initially in Oct. my insurance settled to pay Masters 12,000 and some odd dollars for a new roof vs. thereafter what Pat convinced me that I needed to get done and pay prior to them installing a new roof. I was charged an additional $4-5 thousand dollars for said rotten wood not even on the roof, yet another/additional for rotten plywood upon replacing the new roof. I trusted and mentioned to Pat My husband and I are seniors, and I handle all the business due to my husband's dementia and disability. Concluding, This all meaning, if Masters charged more money than my insurance settled, why accept the job in the first place; in which Patrick, was on site at my request, the day my insurance company appraised the roof.
The project was great. It could not have been better. They cleaned up so well that you couldn't even tell that they were here.
They did a great job. They were very thorough.
Their service was professional and punctual.
They did a great job. They were helpful and helped us get our roof done through our insurance company
Masters Roofing did an excellent job! They delivered what they promised and provided clear communication.
Masters Roofing did a great job!