The closing is tomorrow, and they need to do some finishing and repairs. We went on a walk-through, and things were not done, so I was kind of disappointed about that. I wouldn't strongly recommend them to anyone.

Great product for the price and follow up was good.

We have already recommended McCall Homes to our friends and family! A wonderful experience.

Excellent Homes with Superb Attention to Detail - You'll never go wrong with McCall Homes

Areas of Improvement

Areas of Improvement - I felt the communication was great through the process, and I loved the weekly email updates.

Lead Source

Lead Source - I heard about them by driving through the neighborhood.

Recognized Excellence

Recognized Excellence - I would like to recognize Jay Deeny, he was great.

McCall homes as well as their lender worked with us to get the home we wanted for the price we wanted and we will be forever grateful.

I am beyond thrilled to share my exceptional experience with McCall Homes. From start to finish, their professionalism, craftsmanship, and dedication to quality have far exceeded my expectations.

The process was seamless, thanks to their clear communication and willingness to accommodate my specific requests. Every detail, from the initial design phase to the final touches, was handled with utmost care and precision. The result is a beautifully constructed home that not only meets but surpasses my vision.

Their team of experts demonstrated unparalleled skill and knowledge, ensuring that every aspect of the build was executed to the highest standards. The use of premium materials and innovative building techniques was evident in the stunning finish and durability of the home.

Moreover, the project was completed on time and within budget, which is a testament to their efficient project management and commitment to customer satisfaction.

I highly recommend McCall Homes to anyone looking to build their dream home. Their dedication to excellence and attention to detail make them stand out as leaders in the industry. My experience has been nothing short of extraordinary, and I am grateful for the beautiful home they have built for me.

Thank you, McCall Home for making my dream home a reality!

Understand Process

Understand Process - Both the design team and the sales teams took us step by step through the process and made sure we understood what would be next in our process. They were great.

Areas of Satisfaction

Areas of Satisfaction - The design team. They were excellent. Communication was great.

Recognized Excellence

Recognized Excellence - Abby & Taylor we’re amazing

Employees were friendly, knowledgeable, and professional. All correspondence was answered quickly. It was a very positive experience.

McCall Homes Warranty program led by Pete is awesome. He pays attention and responds promptly to any issues or concerns you might have

Recognized Excellence

Recognized Excellence - Abby and Jerrod worked hard to help us understand the process and to explain the steps.

We have been pleased with the entire process of planning, purchasing, building, and living in our new McCall home.

McCall Homes was easy to work with after we had a couple issues in the house after moving in. Dan has fantastic communication and quick to fix any warranty issues or answer any questions we had.

These houses are built to perfection. The people you will work with are amazing and ready to help. Definitely would recommend to a friend.

We have had so many problems with our new house. The third month we were in this house water was leaking from our dining room ceiling. We had to cancel a family vacation because of it.
McCall homes has very poor Quality control

Unfortunately, I feel unsure about recommending a friend to work with McCall Homes. The experience i had has not been anything close to what was portrayed. I feel like i was taken advantage of to a certain extent in the build process and no have to deal with the consequences with my completed home. Across town i have heard very negative reviews from several people. When we told people who were building with it was rare that i didn’t hear negative comments about the builds and contractors that are hired. Things have gotten better recently but it doesn’t repair the experience overall.

The team at McCall Homes is exceptional. They were wonderful to work with throughout this process and we’re getting such a high quality home that’s not going to break the bank. We highly recommend McCall Homes!

very family friendly neighborhood design

I think the company as a whole is a good one and they try very hard to do the right thing, which was a huge plus - you don’t see a lot of companies that care like McCall’s do. I think the warranty work is a sore spot for a lot of homeowners because it was expected that things were done right the first time and then the extended wait for repairs to take place needs to be improved substantially. I hear that’s on the right track now as well. I think homebuyers would appreciate you slowing down a little to make sure things get done right the first time and the subs you hire have the time to do their jobs right without feeling rushed.

They were mostly slow to respond to warranty requests.

Recognized Excellence

Recognized Excellence - Everyone has been so nice. I would like to recognize the two design team ladies. They really stood out to me, I guess. I think their names are Abby and Taylor if I remember correctly. They were very friendly and helpful in helping us pick things.

Additional Comments

Additional Comments - They were very accommodating when we had a little bit of a glitch in our financing to work through. They were very patient with us. They are very patient and accommodating. We bought a premium lot and when we were not able to get the financing in place, they did not pull it out from under us, they let us wait a few months to get everything in place. i appreciated that.

McCall was easy to work with. Everyone was very knowledgeable and friendly. The build quality is exceptional, and the finishes are in great shape. We are so excited to be moved into our new home.

Areas of Improvement

Areas of Improvement - Really fast responses to questions from the sales level to the construction supervisor after I moved in exceeded my expectations.

Lead Source

Lead Source - My niece bought a house in the same subdivision.

Recognized Excellence

Recognized Excellence - Abby McCall was easy to work with and knowledgeable.

Only if I do not care for them

Recognized Excellence

Recognized Excellence - Sam & Ryker

Additional Comments

Additional Comments - Thank you! We really love our new home. And appreciate the team so much.

Features

Features - Thick trim, high ceilings

Recognized Excellence

Recognized Excellence - Abby Mitchell is always very helpful answering any questions for us!

Features

Features - We love our front porch, screened in porch and large design.

Recognized Excellence

Recognized Excellence - The entire McCall Team is amazing! Great people to work with.

Additional Comments

Additional Comments - Absolutely love Annafeld. It has become a special place to us. The community is so enriching to our lives.

I absolutely love my charming little cottage here in Annafeld. The subdivision is charming, well lit with Disney like street lamps and so family friendly with quality homes built with care.

Original Design

Original Design - One of my favorite things about my home, all I need and nothing I don't!

Warranty Expectation

Warranty Expectation - My home is a quality built place that I love. Any issues are handled with promptness and excellence by the warranty dept. I love McCalls Homes!

Communication

Communication - Very important and present.

Communication

Communication - Yes, in a very short window as well. Cricket and Josh gave been so helpful.

I spoke with an electrician last week and he asked how my experience has been with McCall and said not good. He said that is what he has heard. I told him I would be unlikely to recommend a new build to a friend.

I moved into the neighborhood May 2023. Overall I am happy with my home however I've had some frustrations along the way. The design meeting was great and made me excited for the process. As it got closer to moving in, I started noticing issues. For starters, the day my carpet got installed I was excited to check it out, only to find the upstairs windows were left wide open and it was down poring outside. That was frustrating and irresponsible. I was assured there was no water damage but it will always be in the back of my mind regarding mold issues in the future. Friends and family strongly recommended me completing a walk-through prior to closing to address any issues however they pushed to do it after closing reassuring me if anything was wrong I would be covered under warranty. After I closed, I noticed my doors weren't painted like I paid for, fireplace had a gas leak, screened-in porch was not done correctly and they did not have a mailbox ready for me. After two months of driving downtown to the post office requesting a mail key, they made me reach out to the HOA as there was not enough boxes in Annafeld for my mail. Shouldn’t they have arranged this during the 10 months of the building process? It took two months before I finally got a mailbox and key. It's going on 3 months and I'm still waiting for door handles for my outside patio. I've also reached out to the builder multiple times regarding the patio not being completed correctly and he will not respond to me anymore. It's clear the moment you close you are no longer a priority. I also don't understand how I moved into an unpainted house, no landscaping but the house down the street which does not close for 2 months is already painted. I understand a new build will not be perfect or run 100% smooth but I feel if there was better communication the process would have been better.

I am so happy I tell all my friends to come to Annafeld!

We Love our Home!! Mccall Homes did an amazing job we are very well pleased and super satisfied!!

Great experience throughout the building process. We feel we received a quality built home. Would highly recommend McCall Homes.

So far I have had a very positive experience with McCall homes.

The overall build process was extremely streamlined and easy to navigate. Also really enjoy the neighborhood and how close everyone is.

Chose the Pryor version, it will be built in 60 days, the concept and layout of Annafeld has a good feel to it. This will be a take off from Josephines Crossing we hope. We like the signage and street corners, it has a classic charm to it! Anxious to see how the park system turns out!

I was sold on the family business/attention to detail theme, but disappointed by the lack of concern/communication after I closed on the house. I felt like they got my money and moved on to the next customer. There were a lot of problems (air conditioner, fireplace, shower head, garage door, landscaping, poor craftsmanship outside) that I had to contact them about; they were very slow to respond and ensure that other contractors followed up. Fine craftmanship inside and quality fixtures are the only thing I'd recommend.

Concern For Needs

Concern For Needs - Jay was incredibly helpful and thorough with us! We had about a million questions and Jay was never annoyed. In fact, each time we spoke to him he seemed incredibly excited for us! He spent time with us showing us different homes and had impeccable knowledge of estimated pricing for upgrades. Any time we had a question about a different home Jay was on top of sending us layouts, etc.

Design Center & Selections

Design Center & Selections - Abby and Taylor are seriously the sweetest, most down-to-earth, kind women!! We are very particular about our style and they listened to every word we said. We live pretty far away and we were able to complete calls over Zoom (so helpful)! When we physically went into the showroom everything was laid out for us to see and selections were fast and easy. You can tell both Abby and Taylor are extremely passionate about their jobs. You can truly tell they are so excited for you as the client and will do all they can to help you make your dreams come true.

Options

Options - I am blown away by how many choices we were able to have for our new home! Anything and everything you could ever want are literally available!

Value

Value - McCall Homes has helped us make our dream of living in Billings, Montana come true! I will never forget the graciousness and welcoming feeling from every single person at McCall Homes. Thank you all so much for treating us like actual family.

Communication

Communication - McCall Homes have been SO responsive. I know we’re not their only clients, but they make you feel like you’re their only clients.

Building Concerns

Building Concerns - Since everyone was upfront and honest with us about pricing and the process, we had no concerns.

Customer Suggestion

Customer Suggestion - Please continue to be amazing!

All my experiences have been positive.

McCall Homes has treated us like family. We could not be more impressed with the entire community! We are excited to call Annafeld our home. We strongly recommend McCall Homes.

I wish there was a higher rating to give. I know why McCall is so well known. The product over all is so well made, the attention to detail and professionalism by our superintendent Stephen Fox was remarkable. Jay and Jared on the sales team were always there, and they adjusted when needed and helped make such an incredible experience. I wish thank you carried more weight.

I have appreciated the quality of my Canyon Cottage.

My wife and I have had a good experience during the building of our new home.

McCall overall has been wonderful to build a home with. They run a tight ship and make the process for the homeowner as stress free as possible.

Recognized Excellence

Recognized Excellence - Tim McCurdy was our Super, and was extremely nice, professional, and knowledgeable. He still says hello when I am out for a walk and asks how we are liking everything. Throughout the process, what my wife and I noticed most about Tim was, he was very proactive. He let us know about a couple things that had already been fixed/ replaced and we didn’t even have to ask. Anything we did ask for was taken care of and we only had to ask once. I’ve talked to other homeowners in other subdivisions in town that had to chase down their supers or had to ask for something several times with nothing getting done the way they want it, so McCall has been a breath of fresh air to work with. Tim McCurdy is very sharp and I would recommend him to anyone.

The whole process was easy. Especially since we were out of state. Quality built home by people who really care

Concern For Needs

Concern For Needs - Jay has been so patient and helpful. He’s awesome.

Communication

Communication - Jay Deeney was so patient and helpful throughout the buying process. Stephen Fox is an amazing superintendent. Weekly updates, attention to detail and professionalism are very impressive

Construction Quality

Construction Quality - House is tight and craftsmanship is top notch.

Clean & Safe

Clean & Safe - Stephen and Jay made sure it was all good when we came to visit.

Employees Professionalism

Employees Professionalism - Everyone we have worked with from start to finish has been extremely professional, helpful and understanding. Even McCall’s sub contractors go out of their way to make sure you are happy with your home. Especially Patrick the landscaper.

Value

Value - Price for a brand new well built efficient home so close to the river is a great value.

Trust

Trust - Good solid home. Efficient and beautiful.

Sales Consultant

Sales Consultant - Jay Deeney is the best. He helped us so much with floor plan options, pricing and getting the best value for our price range. Never pushy. Always honest.

Recognized Excellence

Recognized Excellence - Stephen Fox is truly exceptional. He goes above and beyond to make sure everything is built perfectly and that we love our new home. Stephen is so friendly and kind. He Always responds quickly. Even after hours. It’s obvious Stephen cares deeply about every one of his projects and home buyers. His knowledge and experience are very apparent. Jay Deeney is another exceptional guy that is always available and always helpful throughout the entire process. Jay has always been so friendly and accommodating in his responses to our million questions. We are first time home buyers and had no idea about the new construction process. Jay walked us through the whole deal and explained everything so well. Taylor made the interior design selection so easy. We thought it would take way longer, but Taylor’s ideas and helpfulness made it so smooth. She was always quick to respond throughout the process and went above and beyond when we changed the floor plan mid way to make sure we got everything transferred over. Patrick the landscaper is also exceptional. We know nothing about plants. His eye for color and detail is amazing. He is also extremely friendly and goes above and beyond to make sure we like our plants and yard. He and his crew are very hard workers and every one of his guys has been super professional.

Additional Comments

Additional Comments - We are so happy to be in our beautiful new home!! Thank you McCall Homes!

I have recommended McCall homes. Neighborhoods with HOA’s with homes so close together with easements for neighbors is not for everyone.

I really like the politeness and friendliness of everybody I have met during the building of my house. Including the workers (Matt French) and even the landscape people.

I could not recommend McCall Homes at this times due to lack of transparency experienced from company.

Great staff answered our questions really quickly.

It’s a beautiful community!

My experience from the beginning was professional and friendly. Everyone from the sales people to the construction crew and the warranty department made me feel like I was important. No one just gave me the feeling that I was interupting their day. They listened to what I was asking and gave me answers and the reason for the decision.

THANK YOU MCCALL HOMES!!!