At the beginning we had a little bit of a conflict, but everything is fine now.
The schedule and communication were an issue.
They are easy to work with!
I am satisfied.
I was extremely satisfied!
They weren't always on time but when I did have an issue they would always try to rectify the problem.
Excellant, professional service
M D Restoraton does an excellent job,from estimating all the way to the finished product. I am a hard person to satisfy and M D Restoraton satisfied me completely.
They run a good company and they do not sacrifice quality for the amount of time it takes to get the work done decently and properly.
MD restoration were very professional and did a great job with the
MD Restoration has done a lot for the condominium. We have 353 units. We have been working with them for 4-5 years. They have done great work.
They were very quick to get the work done.
They did a good job.
They were easy to work with, very responsive, and responded really fast to our problem.
They were very professional. They were very calm in a stressful situation.
MD is very professional and courteous to my owner's during a time when their lives are in disarray.....
MD Restoration has long been Hokua's choice for water extraction and repairs. Quick response and good communication are some of the strong points when dealing with MD. The company is also always looking for feedback to improve in all areas of their performance.
I'm always glad that I can count of MD Restoration for all of our needs when we have mitigation or mold repairs to be done. They are the best!
We are very satisfied with the work that MD Restoration has provided our building. They are our "go to" vendors and our experience with the company has been more than satisfactory. Each employee that we have worked with has been the ultimate professional and has shown to be very knowledgeable about the business. Happy customers!!!
The work was not done in a timely manner. The work that was done was sloppy and unprofessional. Had to inform them that I had consulted with an Attorney to get the job done after almost two months of being displaced. No supervision of their workers.
MD Restoration is my first priority choice when it comes to remediation and mitigation services. I enjoy working with them.
From the first time they arrived they assessed the problem. They were very professional on how they addressed the problem. Their explanations to my owners were very professional. They expertise is second to none. I will not use anybody but them.
We have used MD Restoration for many years, and they have been great. We would highly recommend them to anyone.
I work at a formidable real estate company in Hawaii and having to coordinate vendors for emergency mitigation services, I can always rely on MD Restoration for their expertise and their asap response to get services done immediately. The supervisors on site are extremely helpful and always call to update me on scheduling and issues that may arise once they enter the premises and start their work. They are my first choice vendor to call.
MD Restoration were prompt on coming at 2 in the morning I really appreciated that.
Quick response was great.
For emergency situations, I would. I say a 3, but my husband says a 2. Somewhere between a 2 and a 3. Their response to our emergency was good
They seemed to really know what they were doing.
I would have to really think about that. I've used them several times in the past for other properties I manage, and they have been good, but this time has really made me think that next time I will call another company first.
I called at 4:30 AM on a Sunday regarding a leak which affected 11 floors. Before 6 AM there were 8 MD technicians with loads of equipment on site and starting the drying-out process! Great response! The technicians were very thorough and assisted individual unit owners within their units also. Every Resident who was in contact with the MD technicians had positive comments.
We were pretty satisfied.
They were quick to respond and did the work professionally.
MD Restoration cares about its customers. Their responsiveness is thoughtful, timely and professional. No question is too small, and most importantly, they treat you as if you are their only customer; they never put you off. On Oahu, MD Restoration will always be my "go to" company!
Employees would want to show up when they wanted to and then expect you to be there. You would never know when they would be there from one day to the next. Extremely rude apathetic workers just there to collect a paycheck.
Excellent service.
Everything was great.
I was pleasantly surprised at how quickly they showed up for this flood!
Always a great experience working with them. Troy is awesome!! They follow up and make sure you are satisfied with the job. They do their best to work within your timeframes and budget and are flexible no matter what the situation calls for. Very satisfying to work with a company who's staff (all-around) has great customer service.
Highly professional, and do what they say.
MD responded immediately when the flooding occurred. But it has now been a month, and they are still "estimating" the repairs. "A" for immediate response. "F" for follow-through.
Even their post-follow up accounting was good!
Great Work!! MD took a lot of stress out of our situation
The work they do is very good. The time it takes for them to do the work was a problem.
They responded quickly and took the time to explain what was going to be done.
I used MD Restoration in the past and was very satisfied with the service and quality of the work that was performed. However, the second time I used them we had a horrible experience. They never returned calls, constantly promised to send a revised proposal but never did. Remediation called for 4 feet of drywall to be replaced and they only replaced 2 feet, etc. Basically, a complete lack of customer service and not the same company as before.
They were very professional and worked to my satisfaction.
MD Restoration is the best! I have had water damage issues in the past but did not have a good experience with the company who came to detect the leak problem. MD Restoration teams were not only prompt & courtious but well groomed and very respectful of my home. I am very pleased with the results.
The work was satisfactory.
Expensive and slow repairs. The tile job is very poor.
One of the few contractors that answers questions in a timely manner and does the job as agreed. These are the guys to use.
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