Worked with Dave Brock to analyze potential for solar on our house. The most solar friendly part of our roof is flat, and so we were hoping a ballasted solution would work for this. Dave determined that the roof was slightly too pitched for this option, and then helped provide caution to us about penetrating the flat roof material. In the end, we lost enough ideal solar area that we could not complete the project. But to have someone be so honest and forthright, work carefully with us to try hard to make it work, and be so patient afterwards - all of it clearly proves this company is doing things honestly and well. Our neighbors had an install with MSS and say things are working very well. So based on my own interactions and the opinion of my neighbor, I am confident this is a top-notch company that values honesty over completing a dubious sale.
This company did everything they said they would do very good staff an work force. Hope every one experience what a good company does.
Our system was installed several months ago and we’ve been enjoying significant power generation this spring and summer. We’re very happy with the support we received, the customer service, and the quality.
I have already begun referring Michigan Solar Solutions with area farmers and neighbors.
I engaged with Michigan Solar Solutions to have a consultation done about the potential of my home to have a solar installation done, and had a consultation with Dave Brock in May of 2024. I was suspicious that due to our hipped roof, the old growth trees in our neighborhood, and the orientation of our home that there would be limited applicability of a solar installation on our property. Unfortunately that did indeed turn out to be the case. Dave walked me through all of the modeling, showed me via zoom the different factors he and the company use to evaluate the viability of sites, and even spent time with me working through different scenarios related to elimination of trees which could have a contribution to the efficacy of an installation. At the end of the day, I was pleasantly surprised to hear Dave tell me that he absolutely wouldn't recommend proceeding with a more detailed plan - it would be very easy to have taken somebody relying upon Dave and the company's expertise and ultimately making a sale for something which had a marginal or even poor potential for RoI.
As someone who does work in a highly technical field, I appreciated Dave's willingness to explain things simply but also to provide extra context and detail in response to my questions, where he was able. Given Dave's attitude I am, frankly, disappointed not to be doing business with Michigan Solar Solutions; however, I know that ultimately I will save money by just doing what I already am doing compared to committing to a solar installation, and I can pursue other avenues for energy savings.
I would highly recommend based on my experience working with Michigan Solar Solutions and especially Dave Brock!
I have enlisted Michigan Solar Solutions on two houses and with three phases on one house. My father and sister have also used Michigan Solar Solutions. Their business model is free to you solar: Dan Henderson will take your current electric bill and the light on your roof and figure out how many solar panels to install to maximize your savings. Your electric bill will go down by more than the monthly payment for your solar panel loan and there is no out of pocket costs to you at all. If your home can’t achieve that kind of savings — too much shade or other issues with your roof — Dan has the integrity to tell you that and recommend that you not move forward with the project. I strongly recommend going with Michigan Solar Solutions.
They ran the wiring incorrectly, and didn't have enough ground, which almost started a fire. They didn't run enough grounds.
Really happy with our Solar Installation in Grand Rapids! The system looks great, and the install was very clean! In general, having solar installed takes a while no matter who you use, and throughout the 6 month journey, I felt well-informed on where we were in the process, and the communication met my expectations. They took care of all the permitting, and inspections, and in my case, when the inspector required some tweaks to the installed system, they handled it quickly, and in the end, got the system installed just in time for spring.
I know there are a number of people at MSS that worked on my project whom I never met, and my hats off to them - but also special shout out to our install team, Kevin S, Kevin L, Leo, Jesse, Adam, and Steve - who worked hard, during the inclement winter weather to get my system installed, and respond to the inspectors requests. Also, they did a great job cleaning up after the construction was complete.
All in all, just really pleased with our new system, and have been generating lots of electricity with the sunny spring weather! Thanks MSS!
At the end of the day, now that all of the solar panels are functioning, I can say that I do recommend Michigan solar solutions, however, transparent see about the real timeline involved in setting up installation, and exactly what happens at each level of the installation, intra connection with DTE, and the overall timeline could be made much more clear from the outset.
Now that we've had time to adjust to some of the whims of the solar winter season, we're glad that we invested in a solar/battery solution.
The sales team was less than ideal to work with. Seems that communication is not a strong point. The install team was more along the lines of expectations.
Sales and Installation were 5 star, follow up after installation and responsiveness for service has been poor.
As you will see in the rest of the review, based off of the communication problems internally and externally, i would not recommend to a friend. That said I also wouldn't tell them to run the other way.
They were easy to work with, and very trustworthy.
I will suggest this company to anyone interested making their own small contribution to making this planet a better place for all.
Everyone I encountered at Michigan Solar Solutions was friendly and knowledgeable. The entire process was seamless and required very little work on my part. Their cost was less than another solar company that I received a quote from. I would work with Michigan Solar Solutions again and would recommend them to anyone interested in solar.
I didn't like their positioning.
Install was quick, guys were great about communicating everything along the way.
They provide excellent service and communication. The staff is very helpful.
Efficient, informative and through service provider
Devices are still not working. Have not completed the full approvals and interconnect process yet.
All the positive experiences were wiped out after I made the final payment. No follow-up with DTE, the system did not work and was not ready when DTE did show up, no follow-up with the monitoring company, no responses to my emails and phone calls. So disappointed.
So easy to work with. They explained everything in great detail and the process was so easy!
Theyve worked very hard. City turned down 2 designs
I have already recommended to all my curious friends to go with Michigan Solar Solutions as I found the process to be very helpful and they did a lot to eliminate stress through the whole process.