Human receptionist for scheduling initial appointment (NOT leave message & wait for callback)
Knowledgeable, courteous, & friendly sales rep & owner (Kenny Delevante & Rafael Echeverria)
- Both provided full contact info for easy/prompt access
- Prompt response to numerous technical inquiries
- “Platinum” rated installer by roofing system manufacturer (Owens Corning)
Competitive Pricing
- Formal estimate provided on-site (<30 mins after 1st visit)
- Best price UPFRONT, ALL-inclusive, no time limit (NO “act now” incentive or post-estimate negotiation)
Prompt installation after minimal down payment (~3 business days)
Use of quality materials & implementation techniques
- Owens Corning Roofing System (shingles, underlayment, ridge vents, etc.)
(Independent research identified Owens Corning superior product & warranty)
- Superior warranty options offered by “Platinum” rated installer
- “Dormer” style chimney cricket (NOT a plastic insert)
- Seamless (.027”) aluminum gutters
- Stainless Steel Mesh gutter guards
Very accommodating re: customer input/preferences for materials & implementation
- “Perma-Boot” PVC-roof-vent covers (NOT conventional rubber boots)
- .032” aluminum for 6” gutters
- Re-routing of 2nd story downspouts (to NOT empty onto lower roof shingles)
- Custom downspout fittings (non-standard elbow angles, Y-adapter, etc.)
Conscientious daily cleanup (debris removal, magnetic nail sweep, etc.)
Aerial final inspection (drone w/hi-res camera and powerful zoom)
Easy & convenient emailed invoice and payment portal