Project from start to finish was communicated to us. On time and professional, thank you

Quality product efficient installation

The installation was sooner than expected and done in a day. Our new shower is a huge improvement for our home. Communication was clear every step of the way.

The installers were on time and professional. The installation was 9/10.

Very professional experienced and friendly people

They do not rush the job. It takes weeks to get the material you need for your new shower. The measure it exactly. When it was time to install it took a little over 8 hours. They make sure everything is done right.

Yes, we will be recommending Mad City!

I had 9 windows replaced on my side by side duplex where I reside and am completely happy. Brian and his team came on one of the coldest days of the year to complete the installation and were able to keep it at a one day installation. I am ecstatic that I was able to make changes to the color of the outer aluminum to match the rest of the framing on the house. Everything looks beautiful on the outside and inside I feel protected and cozy.

I would do so if they are looking to do a bath remodel of anykind

See line 8

The team was profeesional and courteous. They left the work area clean. Very pleased with all they did.

I will recommend Mad City to anyone who will listen to me! I was impressed from start to finish.

CJ and his team were great, cleaned up well and communicated throughout the project. I would have no issues recommending Mad City Bath and Windows. There was a little confusion on the DocuSign sent and some additional close out calls, but the work and sale was easy.

I’ve already told my whole family about madcity windows and baths and all my friends and neighbors

The Bathroom Project has exceeded my expectation, I am extremely happy with the professionalism, workmanship and quality of work performed. I could not have envisioned that my Bathroom could looks so good.

Looks great. Finished in one day

This is the second time that this company has done work for us. Very satisfied with the installers. Rusty did our bath remodel and did excellent job.

From start to finish our experience with a walk in shower installation couldn’t have gone better. Our salesman Rob did a fine job with showing us the products and the benefits of them. It was supposed to be a 10 week wait for the job to be completed. But we were very happy to be called at about six weeks in an asked if we could schedule installation for the end of the week. Our installer-Lon showed up early and ready to rock. He answered our questions as we watched various times of the install. The plumber that came also answered our questions about the Pex tubing and the brand of shower valve and the benefit of each. Lon is truly a craftsman at what he does. He finished up the install in 8 hrs almost to the minute from the time he pulled up until the time he rolled up the drop cloths. We are so pleased with the finished product, not having to step into a tub anymore. The fit and finish are fabulous.

Mad City did an awesome job from start to finish. Marshall was courteous and professional. The tub/shower looks great and is a quality product. Would definitely recommend this company.

I was well-informed of all the details of the materials used and of the installation process. Great company to work with..

These guys are very good and competent with what they do. I’m very impressed by the quality of work and professionalism they displayed. I’d recommend anyone looking for a bathroom remodel to check them out

I was very pleased with the work ethic of Joe and Zach while they completed my new kitchen. They arrived each morning on time, took very few breaks, answered my questions and cleaned up the area every day when they were done for the day.

I feel the price was on the high side but am satisfied with the results.

Sadly, these days, you never really know what you are getting into. We can unconditionally recommend Mad City.

We like our new windows. They look great from the outside. The windows are such a big improvement from our 24 year old windows. These triple pane, double hung windows are beautiful on the inside of the house and have so many nice features. We can clean the inside and outside of the windows from the inside by flipping the windows in. Our old windows could only flip the lower half of the window. The screen can be placed on the top or the bottom. There are safety latches in place so you can open the window a couple of inches and locked so that the window can't be opened any further from the outside. The windows were trimmed in white on the outside and look so nice, the siding actually looks better now. There is new trim around the inside of the window matches our oak trim perfectly.

We were pleased with the overall experience with good work done in a timely manner

Excellent, professional, and high quality work!

We like the lifetime warranty. They also have a service department that will come to us should there be any problems in the future. The installers arrived on time and did a great job!

I highly appreciate and recommend Mad City the quality of work they did in such a short time I'm still so excited and amazed 👏. It's just beautiful and Thank you!

Sales and install team were great!

Prices were higher than other companies (but I'm hoping that's because the product quality is better), and there were communication issues around the install (explained in question 8)

Met with several companies, and also looked at DIY possibilities, but came back to Mad City!

Great job to all involved.

Our window is fine. The front door is a problem. The handle doesn't work and we really can't come in the front door. A service person came out, but couldn't get it to work and said he would have to put a work order in for Parts? It didn't even last a while week.

And you can see light coming under the front door. He adjusted the tread and it was ok. The first person that stepped on it and it went down and didn't come back up.

I messaged the repair person and still no response.

The original installation was done well, just had one issue and it took an unreasonable time to rectify the problem.

Used Mad City previously, the installation was ok, but the sales piece was shaky.

I was assured by both the original sales person and the "Milwaukee office manager" who after my attempt to cancel the contract came to my home and assured me tht my new shower would be larger than the one being replaced, guess what, I believe my new one is actually smaller. Why do I say that, when ion the shower I now am hitting the walls when I soap up and move my arms to do that, nothing like that ever happened in my old shower..

The product is of good quality and the installation is better than I expected.

Installation went well. Just some miscommunication with the sales guy about an exhaust fan.

I am very pleased with the office and the crew. Everything was on time and done well.

I have already recommended Mad City to my neighbors.

Ben did a great job. He worked cleanly and answered all questions clearly and ably

Too early to recommend. Will need to see how windows will perform this winter if it will save energy bill as the representative vowed.

I strongly recommend Mad City window & bath remodeling. I had been waiting and finally
decided to accept the remodel offer.
Micah, sales representative was very
Informative and helped us decide.
We are happy with the outcome. Thank
You.

We have told many of our friends and family about this project and everyone wants to see it.

I was blown away with how quick the team worked. They are a well-oiled machine. Everyone throughout the decision making, buying, and installation process was so kind and helpful. My house is nearly 80 years old and had original windows. I’m in town about 50 feet from the road and I can no longer hear the road noise- even semis. My picture window faces west and before install, my living room would spike 7+ degrees in the afternoon sun, whereas, after getting the windows the temperature does not change at all. I’m so happy with the decision to go with Mad City!

Throughout the whole process everyone was professional, efficient and made sure I was not just satisfied but also happy with results

Was very impressed. The entire team was excellent. They were on time, finished the job on time and the quality was superb .

You will find our answers in comments below!!👇👇👇👇

All the way my installation process I was happy with the professionalism and expertise of the mad city window staff