Ryan is a great salesman, Tom's install was very professional...
Everything was done to our satisfaction
Installation professionals were wonderful!
Good quality material, and salesman new his product
When the representative came to explain what Mad City could do for me, he was very good covering point and answering questions. After he finished, I felt this is the. Company i wanted to use.
Cancellantion of ambient sound traffic etc
Mad City were professional and did a great job, I am happy with their work
They were very honest. They kept to there schedule. workmanship was very good. I liked that they cleaned up very well each day.
There was ashower that failed & Mad City came in, removed all old tile,waĺls down to studs and replaceed new walls and pipes where needed. 2nd day they installed my luxury shower with perfection! I JUST LOVE THE SEAT & NICHES. I can't wait to get to my tub to shower conversion.
Communication was great. The end results look great too.
We had an uncommon tub area and after searching for a contractor for several years, Mad City came up with a solution that fit our needs and budget
Project from start to finish was communicated to us. On time and professional, thank you
Quality product efficient installation
The installation was sooner than expected and done in a day. Our new shower is a huge improvement for our home. Communication was clear every step of the way.
The installers were on time and professional. The installation was 9/10.
Very professional experienced and friendly people
They do not rush the job. It takes weeks to get the material you need for your new shower. The measure it exactly. When it was time to install it took a little over 8 hours. They make sure everything is done right.
Yes, we will be recommending Mad City!
I had 9 windows replaced on my side by side duplex where I reside and am completely happy. Brian and his team came on one of the coldest days of the year to complete the installation and were able to keep it at a one day installation. I am ecstatic that I was able to make changes to the color of the outer aluminum to match the rest of the framing on the house. Everything looks beautiful on the outside and inside I feel protected and cozy.
I would do so if they are looking to do a bath remodel of anykind
See line 8
The team was profeesional and courteous. They left the work area clean. Very pleased with all they did.
I will recommend Mad City to anyone who will listen to me! I was impressed from start to finish.
CJ and his team were great, cleaned up well and communicated throughout the project. I would have no issues recommending Mad City Bath and Windows. There was a little confusion on the DocuSign sent and some additional close out calls, but the work and sale was easy.
I’ve already told my whole family about madcity windows and baths and all my friends and neighbors
The Bathroom Project has exceeded my expectation, I am extremely happy with the professionalism, workmanship and quality of work performed. I could not have envisioned that my Bathroom could looks so good.
Looks great. Finished in one day
This is the second time that this company has done work for us. Very satisfied with the installers. Rusty did our bath remodel and did excellent job.
From start to finish our experience with a walk in shower installation couldn’t have gone better. Our salesman Rob did a fine job with showing us the products and the benefits of them. It was supposed to be a 10 week wait for the job to be completed. But we were very happy to be called at about six weeks in an asked if we could schedule installation for the end of the week. Our installer-Lon showed up early and ready to rock. He answered our questions as we watched various times of the install. The plumber that came also answered our questions about the Pex tubing and the brand of shower valve and the benefit of each. Lon is truly a craftsman at what he does. He finished up the install in 8 hrs almost to the minute from the time he pulled up until the time he rolled up the drop cloths. We are so pleased with the finished product, not having to step into a tub anymore. The fit and finish are fabulous.
Mad City did an awesome job from start to finish. Marshall was courteous and professional. The tub/shower looks great and is a quality product. Would definitely recommend this company.
I was well-informed of all the details of the materials used and of the installation process. Great company to work with..
These guys are very good and competent with what they do. I’m very impressed by the quality of work and professionalism they displayed. I’d recommend anyone looking for a bathroom remodel to check them out
I was very pleased with the work ethic of Joe and Zach while they completed my new kitchen. They arrived each morning on time, took very few breaks, answered my questions and cleaned up the area every day when they were done for the day.
I feel the price was on the high side but am satisfied with the results.
Sadly, these days, you never really know what you are getting into. We can unconditionally recommend Mad City.
We like our new windows. They look great from the outside. The windows are such a big improvement from our 24 year old windows. These triple pane, double hung windows are beautiful on the inside of the house and have so many nice features. We can clean the inside and outside of the windows from the inside by flipping the windows in. Our old windows could only flip the lower half of the window. The screen can be placed on the top or the bottom. There are safety latches in place so you can open the window a couple of inches and locked so that the window can't be opened any further from the outside. The windows were trimmed in white on the outside and look so nice, the siding actually looks better now. There is new trim around the inside of the window matches our oak trim perfectly.
We were pleased with the overall experience with good work done in a timely manner
Excellent, professional, and high quality work!
We like the lifetime warranty. They also have a service department that will come to us should there be any problems in the future. The installers arrived on time and did a great job!
I highly appreciate and recommend Mad City the quality of work they did in such a short time I'm still so excited and amazed 👏. It's just beautiful and Thank you!
Sales and install team were great!
Prices were higher than other companies (but I'm hoping that's because the product quality is better), and there were communication issues around the install (explained in question 8)
Met with several companies, and also looked at DIY possibilities, but came back to Mad City!
Great job to all involved.
Our window is fine. The front door is a problem. The handle doesn't work and we really can't come in the front door. A service person came out, but couldn't get it to work and said he would have to put a work order in for Parts? It didn't even last a while week.
And you can see light coming under the front door. He adjusted the tread and it was ok. The first person that stepped on it and it went down and didn't come back up.
I messaged the repair person and still no response.
The original installation was done well, just had one issue and it took an unreasonable time to rectify the problem.
Used Mad City previously, the installation was ok, but the sales piece was shaky.
I was assured by both the original sales person and the "Milwaukee office manager" who after my attempt to cancel the contract came to my home and assured me tht my new shower would be larger than the one being replaced, guess what, I believe my new one is actually smaller. Why do I say that, when ion the shower I now am hitting the walls when I soap up and move my arms to do that, nothing like that ever happened in my old shower..
The product is of good quality and the installation is better than I expected.
Installation went well. Just some miscommunication with the sales guy about an exhaust fan.