About this company
Montell Construction
STRONG - We hold Strong to our values and will always operate our business with the highest level of integrity, treating each customer with the respect and kindness that they deserve. We are proud to be affiliated with the BBB of West Michigan, Grand Rapids Chamber of Commerce and the Home Builders Association of West Michigan! Show more
STRONG - We hold Strong to our values and will always operate our business with the highest level of integrity, treating each customer with the respect and kindness that they deserve. We are proud to be affiliated with the BBB of West Michigan, Grand Rapids Chamber of Commerce and the Home Builders Association of West Michigan!
STABLE - We are Stable because of our sound relationships with many of the leading manufacturers of today, while offering some of the finest products in the USA. Ask us about our Lifetime Warranty options.
SECURE - We are Secure because we clearly understand that true craftsmanship is one of the most important components that goes into any project. Our highly skilled craftsmen handle each task with the precision and dedication needed to not only meet your expectations, but surpassing them! Hide
Types of work
GuildQuality surveys
Badges
Photos 9
Customer satisfaction
Of 26 customers surveyed, 14 respondedReviews 13
Of 14 respondents, 13 left a reviewRecent reviews
Matt B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - The overall process from start to finish was great. Everything from the workmanship to the professionalism and the follow up was great.
Recognized Excellence
Recognized Excellence - Randy and Jeff were great to work with.
Additional Comments
Additional Comments - We were very impressed and very pleased. We will definitely use them again for any project relative to their capabilities.
Jeff L.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied in terms of how quickly they were able to quote the job, come out and install it and get the job done. I was very satisfied with how they stuck to the schedule.
Recognized Excellence
Recognized Excellence - Everyone at Montell Construction is great.
Ron K.
I was very impressed with the quality of the workmanship with the installation crew. I was able to communicate with the installation crew or George McNew to make any changes that came up.
Additional comments
Schedule
Schedule - We communicated about the changes.
Areas Of Satisfaction
Areas Of Satisfaction - I was most satisfied with Montell Construction because of the quality of the work from the crew.
Recognized Excellence
Recognized Excellence - Randy Snider, the lead crew, did a great job. Jeff and George followed up as the installation was happening.
Additional Comments
Additional Comments - If I would have to do it all over again I would hire the same company and have the same work crew. I love my deck. It is where I have my morning coffee and lunch out there. The deck is beautiful.
Response
Kristy D.
We hired Montell in 2013 rebuild our deck and were so pleased with their professionalism and transparency that we hired them again in 2014 to replace our roof.
Additional comments
Current Referrals
Current Referrals - Whenever a friend or neighbor has commented on our deck or roof, or expressed interest in similar repairs, we have recommended Montell.
Response
Jon V.
Montell Construction finds a way to get through all the problems of construction, which makes it easier for the customer to make the right decisions, resulting in a final product of a quality nature.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I was satisfied with the final product. It came out very beautiful. It was very satisfactory to us. People who have observed their workmanship agree.
Kier B.
Additional comments
Recognized Excellence
Recognized Excellence - George, Scott and Brent, basically the whole management team was great to work with.
Wanetta C.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I liked their professional approach. I'm elderly and live alone, and it was so very easy to work with them.
Recognized Excellence
Recognized Excellence - I have a lot of confidence in Chad. The man who came to do the insulation was fantastic as well.
David M.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - I am most satisfied with the way it looks.
Bret B.
Additional comments
Areas Of Satisfaction
Areas Of Satisfaction - From start to finish, they showed us what it was going to be, and the end result was perfect.
Current Referrals
Current Referrals - I always bring them up when friends are looking to have work done.
Rob S.
Montell Construction was there to help us every step of the way in completing the construction of our 4 season porch. We had numerous problems with our insurance company in completing this task. We had a 3 season porch that collapsed last winter due to all the snow and rain. Chad McNew went over and above all of our expectations by working directly with our insurance company even when they were being very difficult to work with. He came to meetings at our house when the insurance company brought in their own engineer and 'builder'. He was there to support us when the insurance company was trying to misrepresent the city building codes. These were all things that we had no way of knowing. We are very thankful for all of his help. The result is that we have a beautiful 10'x30' four season porch. We will enjoy this addition as long as we are in this house! Thank you Montell Construction!!
Additional comments
Recognized Excellence
Recognized Excellence - Chad McNew
John M.
Kevin R.
Frank V.
GuildQuality
Customer feedback report
