Nasco installed a new roof, gutters and downspouts on our home. The installation and materials were excellent and the customer service was above and beyond. I would definitely recommend Nasco Roofing.
The office and owner were always prompt in answering any questions or concerns I had. The employees were hard working an efficient.
My experience with Nasco Roofing was five star. They’ re work was first class high quality. They cleaned up all debris. I was very satisfied and would not hesitate to use them in the future.
Their customer service is outstanding. Heather Finken went above and beyond to inform us of everything that would happen with the installation. The workmen worked non-stop to get the job done. Our yard was immaculate when they left.
I have had Nasco Roofing complete 2 jobs for me in the past few years and both experiences have been excellent and I highly recommend this company to anyone needing roofing work done.
Prices were competitive and everyone was helpful. Work was done quickly. I would recommend them.
Quality workmanship
My wife and I will be sure to recommend NASCO Roofing!
The first roof they did for me was perfect, the second time was a little sloppy.
Nasco Roofing did any Excellent job. They showed up when they said they would. They finished quickly and cleaned up nicely. The workers were very professional and answered any questions that I had.
Very efficient and polite very neat and knowledgeable
I already recommended them.
They are a very professional company and they do great work
Nasco is one of the finest roofing companies I have ever worked with.
Everything went well with Nasco Roofing & Construction.
The roofers were professional, efficient and did a great job. They completed it in one day and it looks great.
They were dependable and easy to work with.
Great service overall and followed through on extra requests. - and all within the agreed deadlines - great to work with thank you. I'll be using your services in future and will recommend you to others also. Farooq.
Friendly, courteous and knowledgeable on the job needing done. Would recommend to anyone needing a roof or just a repair.
They are good workers, and they did a fine job.
Showed up on time as promised, price was very reasonable, quote was accurate and they stuck to their price, quality was better than expected, excellent communication through the whole job and excellent cleanup of all materials.
Nasco Roofing is terrific! The entire process of our roof replacement was flawless - from the initial request for an estimate to the finish! Communication was top notch and professional - quite honestly, a deal maker for us! Each contact created an immediate, friendly, expert response. They were helpful with the right solution and color for our roof replacement. Heatherlee was so helpful, kind and professional in every interaction. Jerry was likewise terrific with the estimate! The roofers worked non-stop and tirelessly - They were amazing! The job supervisor ensured the project was executed perfectly! The roof was completed in one day flawlessly and we love it! There was not one speck of debris when the job was finished and the roof looks beautiful. We would highly recommend Nasco Roofing and sing their praises to everyone we know! Thank you, Nasco Roofing - We are so thankful for your great work and the security of a job well-done!
Areas For Improvement - They didn't fall short of my expectations at all. The only reason I gave a 3 rating for the workmanship was that I called back for a piece of flashing that wasn't secured. I alerted the main office, and she sent them back in three or four days. Overall, I was very satisfied with them. They arrived like clockwork. There were no issues with the cleanup. They kept it clean, worked very efficiently, and didn't take many breaks, and only a brief lunch break. They were efficient in getting it done in one business day, which was about a 10 or 11-hour day. My husband and I were very satisfied.
Areas Of Satisfaction - I was most satisfied with the process for scheduling. They had a complete process for the schedule, and they had the main office to do that. They were very professional and responsive, and that was helpful. He was very helpful and explained each step and what they were doing and answered any questions, and he gave recommendations for other things that were not part of the job that we might want to consider down the road, but not part of what we contacted for. The workers were quite efficient, and the whole process was very good. The foreman recommended one gutter in the back of the home that we should consider replacing. We didn't have to, but did follow that, and it was helpful. We didn't need any gutters, but just the one if we chose to process. Those are examples of why we were very satisfied with them.
Current Referrals - On the day of work, one of my neighbors inquired about the company. We have given them one referral. The neighbors have noticed. One neighbor asked and I have said I would give Nasco to anyone else. I don't know of anyone else needed roofing.
Recognized Excellence - I would like to recognize Heatherlee Finken, the office manager in the main office of Monroeville, PA. She was very nice to work with. After the one issue with the flashing I spoke to her, and she was very helpful, professional and friendly. Heather is someone I would especially recommend.
Additional Comments - Because Heather was very responsive, I had two final bids for our roof replacement, and it made a key difference. Heather made the key difference. The other bid was competitive, and maybe it was not as good of a roof. I went with Nasco in the end, as the other company was not as responsive, and didn't circle back and say whether they could schedule. Heather got right back to me, and made sure I understood. She asked me if I had anything to be clarified and that is important to share. Some of these companies are not responsive. Nasco has a key contact, and I am a working lady and didn't have time to be passed around, and Heatherlee got right back to me. She scheduled quickly. At first, it was a couple of weeks. Then she called back and said she could get us in earlier. Those are examples which made a key difference and I knew Nasco the way to go.
Great, professional work and customer service!
I would give them a 10. Today contractors don't do what they say and this company does what they say they are going to do from the beginning to the end.
Recognized Excellence - I would like to recognize everyone for their exceptional service.