Nasco installed a new roof, gutters and downspouts on our home. The installation and materials were excellent and the customer service was above and beyond. I would definitely recommend Nasco Roofing.
The office and owner were always prompt in answering any questions or concerns I had. The employees were hard working an efficient.
My experience with Nasco Roofing was five star. They’ re work was first class high quality. They cleaned up all debris. I was very satisfied and would not hesitate to use them in the future.
Their customer service is outstanding. Heather Finken went above and beyond to inform us of everything that would happen with the installation. The workmen worked non-stop to get the job done. Our yard was immaculate when they left.
I have had Nasco Roofing complete 2 jobs for me in the past few years and both experiences have been excellent and I highly recommend this company to anyone needing roofing work done.
Prices were competitive and everyone was helpful. Work was done quickly. I would recommend them.
Quality workmanship
My wife and I will be sure to recommend NASCO Roofing!
The first roof they did for me was perfect, the second time was a little sloppy.
Nasco Roofing did any Excellent job. They showed up when they said they would. They finished quickly and cleaned up nicely. The workers were very professional and answered any questions that I had.
Very efficient and polite very neat and knowledgeable
I already recommended them.
They are a very professional company and they do great work
Nasco is one of the finest roofing companies I have ever worked with.
Everything went well with Nasco Roofing & Construction.
The roofers were professional, efficient and did a great job. They completed it in one day and it looks great.
They were dependable and easy to work with.
Great service overall and followed through on extra requests. - and all within the agreed deadlines - great to work with thank you. I'll be using your services in future and will recommend you to others also. Farooq.
Friendly, courteous and knowledgeable on the job needing done. Would recommend to anyone needing a roof or just a repair.
They are good workers, and they did a fine job.
Showed up on time as promised, price was very reasonable, quote was accurate and they stuck to their price, quality was better than expected, excellent communication through the whole job and excellent cleanup of all materials.
Nasco Roofing is terrific! The entire process of our roof replacement was flawless - from the initial request for an estimate to the finish! Communication was top notch and professional - quite honestly, a deal maker for us! Each contact created an immediate, friendly, expert response. They were helpful with the right solution and color for our roof replacement. Heatherlee was so helpful, kind and professional in every interaction. Jerry was likewise terrific with the estimate! The roofers worked non-stop and tirelessly - They were amazing! The job supervisor ensured the project was executed perfectly! The roof was completed in one day flawlessly and we love it! There was not one speck of debris when the job was finished and the roof looks beautiful. We would highly recommend Nasco Roofing and sing their praises to everyone we know! Thank you, Nasco Roofing - We are so thankful for your great work and the security of a job well-done!
Areas For Improvement - They didn't fall short of my expectations at all. The only reason I gave a 3 rating for the workmanship was that I called back for a piece of flashing that wasn't secured. I alerted the main office, and she sent them back in three or four days. Overall, I was very satisfied with them. They arrived like clockwork. There were no issues with the cleanup. They kept it clean, worked very efficiently, and didn't take many breaks, and only a brief lunch break. They were efficient in getting it done in one business day, which was about a 10 or 11-hour day. My husband and I were very satisfied.
Areas Of Satisfaction - I was most satisfied with the process for scheduling. They had a complete process for the schedule, and they had the main office to do that. They were very professional and responsive, and that was helpful. He was very helpful and explained each step and what they were doing and answered any questions, and he gave recommendations for other things that were not part of the job that we might want to consider down the road, but not part of what we contacted for. The workers were quite efficient, and the whole process was very good. The foreman recommended one gutter in the back of the home that we should consider replacing. We didn't have to, but did follow that, and it was helpful. We didn't need any gutters, but just the one if we chose to process. Those are examples of why we were very satisfied with them.
Current Referrals - On the day of work, one of my neighbors inquired about the company. We have given them one referral. The neighbors have noticed. One neighbor asked and I have said I would give Nasco to anyone else. I don't know of anyone else needed roofing.
Recognized Excellence - I would like to recognize Heatherlee Finken, the office manager in the main office of Monroeville, PA. She was very nice to work with. After the one issue with the flashing I spoke to her, and she was very helpful, professional and friendly. Heather is someone I would especially recommend.
Additional Comments - Because Heather was very responsive, I had two final bids for our roof replacement, and it made a key difference. Heather made the key difference. The other bid was competitive, and maybe it was not as good of a roof. I went with Nasco in the end, as the other company was not as responsive, and didn't circle back and say whether they could schedule. Heather got right back to me, and made sure I understood. She asked me if I had anything to be clarified and that is important to share. Some of these companies are not responsive. Nasco has a key contact, and I am a working lady and didn't have time to be passed around, and Heatherlee got right back to me. She scheduled quickly. At first, it was a couple of weeks. Then she called back and said she could get us in earlier. Those are examples which made a key difference and I knew Nasco the way to go.
Great, professional work and customer service!
I would give them a 10. Today contractors don't do what they say and this company does what they say they are going to do from the beginning to the end.
Recognized Excellence - I would like to recognize everyone for their exceptional service.
Came quickly to assess the cause of my roof leak. Quote was competitive and contract detailed. Heather was amazing at answering my questions and keeping me informed on when work would be done. TJ and crew worked quickly and efficiently at repairing areas damaged due to faulty work from prior roofing contractor. So grateful for for their help!
Nasco responded quickly to my request for a proposal and provided a very competitive quote. All communications were handled quickly and professionally. The work was scheduled for less than two weeks after I accepted the proposal and completed as proposed. The team worked well together and clearly knew what they were doing. I am very satisfied with the result.
I would definitely recommend NASCO. Having been in the business, I appreciated the effort and methods implemented.
Absolutely would recommend Nasco to family and friends.
They were really highly recommended, but they took a really long time to schedule an appointment.
As someone who has experienced a lot of roofs, Nasco in every single way met and exceeded a consumer's expectations. Anyone that doesn't use them is cheating themselves. They are the most professional, honest and good quality people that I have ever seen. Nasco should own the Trumbull and Mahoning counties roofing business.
They did a very professional job. They were very responsive. Overall, from start to finish, they were very good.
Areas Of Satisfaction - I was satisfied in all areas of my experience. There were no shortcomings. I was more than satisfied with everything.
Recognized Excellence - I would like to recognize Dave, the foreman, for his exceptional service. He was very responsive. We ran into some issues with my house. They handled it efficiently and effectively.
Additional Comments - The whole crew worked very well. Jose was excellent. I'm not sure if he was the official crew leader, but he kept everyone organized and moving. They were efficient from the start to finish.
Areas Of Satisfaction - I was most satisfied with them getting it done as quickly as they did.
Recognized Excellence - Dave, the estimator, and Dave, the crew lead, were both exceptional.
Additional Comments - The workers were hard workers! They were out there for 12 hours getting it done. I didn't think that they would be able to get it done that fast.
I am absolutely likely to recommend Nasco Roofing to a friend.
Quality Of Materials - Very good quality of materials.
Work Done Right - As far as I know, the work was done right. I haven't had any leaks.
Problem Resolution - I did not have any problems.
Schedule - They were fine with the schedule.
Areas Of Satisfaction - I was most satisfied with the overall experience. It was a good experience. They showed up and did work. They kept busy, and kept the site clean. There were in and out, and got the job done. I really appreciated it.
Current Referrals - I do not know of anyone off the top of my head who needs a roof.
Recognized Excellence - I would like to recognize Paul Herbert. He did a great job on his end in making the sale and setting it up. The foreman on the job was fantastic. The only uncertain part was when it was going to happen. Once it got scheduled, it got done rapidly. The crew and the whole team did well. They have a good group.
Areas For Improvement - The only thing was that I had a couple of shrubs busted and a few branches fell off. I think Nasco Roofing could protect the landscape better.
Areas Of Satisfaction - The quality of the work and the speed of the work completion were both the most satisfying.
Recognized Excellence - Dave my salesman should be recognized for his exceptional service.
Areas Of Satisfaction - I was most satisfied with the speed and timeliness.
They were very easy to work with, extremely knowledgeable, and I felt the pricing was fair. The crew they sent out was fantastic! They arrived early, and worked all day to complete the job in one day. Which, was fantastic! It looks great. They were very diligent, and cleaned up as they went along throughout the day. The crew worked all day with no breaks!
Areas Of Satisfaction - I was most satisfied with the owner's knowledge of the business, and roofing. His demeanor was easy to work with. You felt confident in working with him. He was trustworthy. The Owens Corning platinum preferred lifetime warranty is what we wanted. When we bought it we knew having issues in the past we would now be at ease. The Owens Corning platinum preferred is another key to what sold us.
Recognized Excellence - I would like to recognize the Owner, Jerry Nasco, and his brother TJ for their exceptional service. TJ came out and fixed a few things for us before we got a new roof. He came out personally and checked every part of our roof. Heatherly in the office was great, very responsive and on the spot.
Additional Comments - We are extremely pleased overall. No one wants to get a new roof, it is a great expense. Knowing that Nasco is affiliated with Owens Corning, and is platinum preferred is fantastic. We have had issues and shingles come off in the past, now we feel the investment is worth it. The overall experience was fantastic!
Areas Of Satisfaction - I was most satisfied with the salesman, David. He came out and spoke with me. He came out and delivered samples to me a couple of times. He answered my emails and phones call quickly. I really liked him.
Recognized Excellence - I would like to recognize David.
The roofers were very fast and efficient.
Areas For Improvement - Everyone was professional.
Areas Of Satisfaction - I was most satisfied with the recommendations for the shingles and the pleasant supervisors.
I would like to recognize my salesman, Dave, he was excellent and very helpful.
Areas Of Satisfaction - I was most satisfied with the workers that were on-site. They were conscientious and they did a great job.
Recognized Excellence - I would like to recognize my salesman, Dave, and the foreman, Dave, they were both very helpful. I would like to recognize the workers as well. I was very impressed with their diligence and hard work.
Nasco is a 4 star roofing company. I would highly recommend them.
Quality Of Materials - I chose Nasco because of their reputation and the use Owens Corning shingles with a great warranty.
Areas For Improvement - None
Areas Of Satisfaction - Heather in their office was great. She kept me up to date on everything. Their work and product warranty is great.
Recognized Excellence - Heather and the workers were very respectful. The owner showed up to check on the job. He is very nice.
Areas Of Satisfaction - I was most satisfied that the job was done on time and the quality is good.
Recognized Excellence - I would like to recognize Heather, the office manager, and Dave, the sales guy. They were both pretty good.
Areas Of Satisfaction - I was most satisfied with the end result, it looks really good.
Nasco Roofing was the best choice out of the three that I had come out. I am glad that I chose them and I'm overall satisfied with the job.
Areas Of Satisfaction - They found out there was more damage than anticipated, and they were able to fix it. Nasco worked around my schedule on the gutter installation.
Current Referrals - If I hear of anyone, I'd certainly recommend them.
Recognized Excellence - I would like to recognize the salesman. He was pretty straight forward and honest.
Fantastic job. Done ahead of schedule
Quality Of Materials - The shingles look fantastic
Areas For Improvement - None
Areas Of Satisfaction - The job was done in one day and clean up was great
Current Referrals - No, but if I hear anyone needing a roof I’ll recommend Nasco
Recognized Excellence - The whole crew worked hard and were polite
Additional Comments - Thanks and have a great day Owens Corning shingles’s are beautiful
It's nice and a breath of fresh air to have sharp people, do what they say they are going to do. They did a good job. It was a relief to get the job done. I was very thankful to some normalcy. They exceeded my expectations. Through this pandemic nothing has been normal, so it was very calming to work with Nasco Roofing because they made this whole experience easy.
Areas Of Satisfaction - I like the wide range of tiles and colors. I liked the program that helped visualize the new shingles on my home. The representative I talked with at Owens Corning, was so helpful.
Recognized Excellence - Heather did an awesome job. Dave and his crew did a fantastic job.
Areas Of Satisfaction - Nasco Roofing did a wonderful job. They were in and out within three days. They cleaned up behind themselves very well.
Current Referrals - I have already recommended a couple of people.
Recognized Excellence - Dave did a wonderful job. He was upfront and straight and didn't any play games.
Areas For Improvement - They did everything they said they would do.The process was the same as they said it would be. They were on time and there was nothing to complain about. Everything was so good and everyone did what they were supposed to do.
Areas Of Satisfaction - I was satisfied with everything from the beginning to the end. They came when they were supposed to. They were on time, they were in and out, and made sure everything was cleaned up.
Recognized Excellence - I would like to recognize Dave, the salesman.
Quick turnaround time for estimate and roof installation. The quality of work was good and the price was fair. I feel I got great “bang for my buck”.
Areas Of Satisfaction - Quick turnaround time for estimate and roof installation.
Areas Of Satisfaction - They did a fantastic job.
Current Referrals - I have recommended a couple to friends to Nasco Roofing.
Recognized Excellence - Frank and Dominic were both outstanding. They communicated very well.