Had a good experience with Nelson
We were very pleased with the way Nelson Exteriors handled our painting. They did a great job of pressure washing our windows (and front porch and small retainer wall), repairing rotten wood, scraping old paint, repairing holes in the frames around front windows, painting windows and doors, and staining our deck. it all looks great!
From initial consult to completion of project, we really liked our experience. Great customer service in the office as well! Shout out to Lyndsey!
Great to work with, responsive
Definitely. From the moment we met Jake Mifsud to the final Punch List Review with Omar, we wouldn't have any other company handle any and all of our home's outside projects.
I have used Nelson Exteriors for several house projects and been extremely satisfied with their work, customer service, and prices.
I have used Nelson Exteriors to do extensive repairs on my home. They did a really great job. I will be using Nelson Exteriors again in the next couple of weeks.
Good experience overall. House looks great!
Please send someone to my house to see the quality of the work a few months later. I feel ripped off.
The work was exactly we expected. We wanted the deck rebuilt to meet the Building Code standards and that added a little time waiting for the City Building Department representative to fit his inspection into his schedule. But it was all built to Code which will add value to our house. The workman were all courteous and arrived promptly on time and worked all day.. Our old deck was cleanly removed and all the debris taken away. Definitely would recommend Nelson Exteriors to anyone wanting similar work done on their house.
I was very pleased with my experience with Nelson Exteriors. Everyone that I dealt with from the at home consultation person, the painters, and the project manager were very professional and courteous. They answered all of my questions. They careful moved my furniture and covered the floors.
Everyone was a pleasure to work with.
They were very responsive, and they did what they said they would do. I was very happy with the job.
They did above average job, especially when compared to other commercial paint contractors. Their communication skills were good and they seem to care about the job performed.
I am happy with the excellent quality and the attention to detail.
Overall, a great experience when having our house painted and windows sealed. They were patient as we dealt with our HOA, which required we change paint schemes, deciding on what we wanted, getting actual paint codes and then getting approval from the HOA, which alone took a month.
We used Nelson because of previous work. We are currently experiencing several issues with the job . Waiting on Nelson to address
The estimator did not include everything, apparently, in the estimate. I was hit with change orders before I had my first cup of coffee on the very first morning. All I told the estiminator was to identify everything that needed to be done. He gave me the quote and I did not appreciate having additional change orders given to me. In addition, I had spoken to the estimator about using composite wood to replace the deck railing. It was written kind of in that way in the quote. It said that all replacements would be made of composite wood. Then I was told that that didn't mean the deack rails. I was hit for an addition change order for that; however, it was already agreed upon with the estimator to begin with. When I asked to get the estimator on the phone to confirm what we had agreed on, I was told the estimator was on vacation and could not be reached. Which I felt was crap. I am sure he had a phone and I am sure his boss said it was going to cost more of this, so they passed that right on down to me, which is what I asked for at the very beginning so I didn't have any surprises. I got hit with $700 worth of change orders for that and another $600 to replace the boards that they bought with the composite that I originally agreed to with my estimator. These two things drive me nuts.
Communication was an issue. The crew did not speak English.
Everything has been good. The service and responses have been excellent, and there was also on-board communication.
They did an excellent job all around.
We would recommend Nelson to any of our friends and family without reservation.
This is the third project for which we’ve used Nelson Exteriors. The professionalism of the entire company is second to none. We are 100% confident that the project will be completed in a timely manner, and that it will be done in a way that exceeds our expectations. Chris, Josh and all of the others who worked at our home did an outstanding job and we couldn’t be more pleased with the results.
I definitely would recommend Scott Nelson Exteriors to anyone. This is a very professional group always working with the customer to identify areas of need and offering solutions. Work is done in a timely manner. The entire crew is trained and friendly--good to work with. We're very pleased with the job!
It was impossible to talk with the workers because they didn't understand English. The
Would not recommend a company that I didn’t like and you guys did a fine job
From the salesperson to the work crew and scheduling team, they were all very professional.
Very quick to respond, great communication with sales rep, project manager and the entire crew. I would recommend them if you need anything done to your home.
They were prompt and responsive to any question I had during the process.
They are very professional and prompt. They do an excellent job cleaning up while doing their work.
Quality workmanship completed as planned.
Very professional, excellent crews, would highly recommend.
I would highly recommend Nelson Exteriors to a friend. Everyone from sales, front office, and project manager/work crew were great to work with.
Great
Actual siding and painting was very good; however, the post-project support we requested to fix some sloppy work left a lot to be desired.
They were very professional. I enjoyed working with them.
Based on my past experience I came back to them for this project
I have already recommended you to several friends and neighbors.
I still have a door you installed that is very difficult to open,it is poorly installed and requires adjustment