Communication was an issue. The crew did not speak English.
Everything has been good. The service and responses have been excellent, and there was also on-board communication.
They did an excellent job all around.
We would recommend Nelson to any of our friends and family without reservation.
This is the third project for which we’ve used Nelson Exteriors. The professionalism of the entire company is second to none. We are 100% confident that the project will be completed in a timely manner, and that it will be done in a way that exceeds our expectations. Chris, Josh and all of the others who worked at our home did an outstanding job and we couldn’t be more pleased with the results.
I definitely would recommend Scott Nelson Exteriors to anyone. This is a very professional group always working with the customer to identify areas of need and offering solutions. Work is done in a timely manner. The entire crew is trained and friendly--good to work with. We're very pleased with the job!
It was impossible to talk with the workers because they didn't understand English. The
Would not recommend a company that I didn’t like and you guys did a fine job
From the salesperson to the work crew and scheduling team, they were all very professional.
Very quick to respond, great communication with sales rep, project manager and the entire crew. I would recommend them if you need anything done to your home.
They were prompt and responsive to any question I had during the process.
They are very professional and prompt. They do an excellent job cleaning up while doing their work.
Quality workmanship completed as planned.
Very professional, excellent crews, would highly recommend.
I would highly recommend Nelson Exteriors to a friend. Everyone from sales, front office, and project manager/work crew were great to work with.
Great
Actual siding and painting was very good; however, the post-project support we requested to fix some sloppy work left a lot to be desired.
They were very professional. I enjoyed working with them.
Based on my past experience I came back to them for this project
I have already recommended you to several friends and neighbors.
I still have a door you installed that is very difficult to open,it is poorly installed and requires adjustment
Pleasant experience.
From start to finish, they were incredibly responsive and communicated regularly. Communication is one of their greatest strengths. They are always available.
Great work, communication, and thorough reviews.
The exceptional final quality of the exterior paint job will encourage me to recommend Nelson Exterior to a friend.
It was the best experience I have ever had with a contractor!
The crew and the workmanship were excellent!
The service was really good from beginning to end.
I'm completely satisfied with the work that Nelson Exteriors did. They completed a repair of my siding, a chimney replacement, and painting of the house. All the crew members were very dedicated and efficient. It went very smooth and all got done in a couple of days and I very much appreciate that.
Even though there was some miscommunication and glitches, I was very satisfied that my project manager, Jorge, resolved them all to my satisfaction. For this reason and for the quality of the work and materials, I would recommend Nelson for any exterior project.
They were knowledgeable, professional, courteous and responsive to my questions. They kept me informed about the progress of the project as they went along and finished construction, windows, siding, painting and a new door all within 2 weeks despite some inclement weather challenges. I am extremely pleased with the results.
Nelson Exteriors was recommended by "The Home Fix It Page" and I would highly recommend Nelson Exteriors! The consultation visit was very thorough and answered all of my questions - both during the consultation and after until I made a decision to use Nelson Exteriors. Once the project was started - WOW! The company stayed in touch with me until the project started and once it was started, there was a dedicated Project Manager that was very patient! He explained everything in detail and answered all of my questions. The work we had done was siding, soffits, fascia and gutters. The house looks brand new! I wish I would have used them for my roof but that was done earlier last year. I will be contacting Nelson Exteriors for any future work. I highly recommend this company and will use them again. Thank you!
It was professionally done,and the workmanship was fantastic.
I am likely to recommend Nelson Exteriors to a friend because they turned out, they were prompt in doing the work, and the work was done very well. They were on time and on budget, and I am very satisfied.
I think that the quality of work was very good, but there were lead paint chips left on site. I have tried to contact multiple people about it, and no one has come to help.
This is a. Older neighborhood. Most new homeowners get work done when they purchase.
Professional, on time, attention to detail
I would recommend Nelson’s to anyone looking for a company you can trust; that does quality workmanship. They don’t hind anything from you during the process and if you’re not satisfied they will resolve the issue. Top notch company!
Nelson Exteriors was professional. They did an excellent job.
Overall price was very high.
The job foreman & work crew supervisors were cordial & responsive to my questions & requests.
Totally satisfied with our experience using Nelson Exteriors for our home renovation. We replaced our siding with Hardiplank, and had a roof installed over half of our deck, and a double door to our basement replaced. It took a couple of weeks to get some of the building supplies , which caused the project to coincide with a previously planned cruise. No problem for Nelson, they scheduled work around us. Later, we had to go to California for a week for a family medical reason. They gladly scheduled around us once again. EVERYONE we had contact with was incredible.
We interviewed 3 companies- Jake Mifsud came to visit us, and we felt at ease immediately. He supplied us with detailed scope of the work that we wanted done. Lazaro Rodriguez was our on-site manager , and he was a pleasure to work with.
I had a minor issue months after the original work. There was no hesitation returning and correcting the minor issue.
A very reputable company with trustworthy employees. Worth the price for quality work.
Very pleased!
The crew showed up on time and worked hard all day. They made sure that all repairs were done before painting. The painting was carefully done. Rod, Lisa, Lazaro, the carpenters and the painters were all very professional, skilled and attentive to our needs.
Very professional, quality work. Prompt.
All of the people involved with the repairs and painting of the house were friendly, prompt, painstaking in their work, and knowledgeable.
I would reccommend Nelson if I knew someone looking for a reputable company.
All in all a positive experience. No delays with material or crew. Communication was very good with both the PM and the foreman. Curious to see how the work holds up over the next 4 seasons.
You didn't do any work at our home within the last year --- I don't know why I am getting this survey