Repeat Business

Repeat Business - I would be interested in using their services again, but not at this time.

Areas Of Satisfaction

Areas Of Satisfaction - I think everything went well. The scheduling, product,, and installation went very well.

We like having it. My husband enjoys sitting out there even though it's still kind of winter.

Areas Of Satisfaction

Areas Of Satisfaction - We're most satisfied that we have nice clear windows.

Recognized Excellence

Recognized Excellence - I'd like to recognize the guy who did the construction. It was amazing that he did it without any help.

I had a very good experience.

Areas For Improvement

Areas For Improvement - Nothing

Areas Of Satisfaction

Areas Of Satisfaction - Quality

Recognized Excellence

Recognized Excellence - Kevin

Schedule

Schedule - They finished a week ahead of time.

Value

Value - We looked at a few others. I think they cost a little more, but the finished product was nicer.

Areas Of Satisfaction

Areas Of Satisfaction - They were very prompt in letting us know stuff was showing up and starting the precut. It was one of the few projects we have done on our house that was completed on time and within the budget.

Recognized Excellence

Recognized Excellence - We mostly work with Peter Lavenson. He was great to work with!

Areas Of Satisfaction

Areas Of Satisfaction - Very pleased with the quality of the work and the final project.

Love it.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied in terms of the workmanship, as well as the communications of the workers.

Recognized Excellence

Recognized Excellence - I would like to recognize Eddie Kendig for his exceptional service.

Additional Comments

Additional Comments - It's a very usable room, and we are very satisfied with it. We love the looks, and so do our neighbors.

I turned to Peter to correct problems under another installer. The original work had to be completely replaced because that guy used substandard glass and parts and then went bankrupt. Learn from my mistake and use NE Sunrooms as your first choice. Professional, reliable. Did an excellent job for a good price.

Areas Of Satisfaction

Areas Of Satisfaction - Peter was patient and professional. Explained all my options, worked with me on the price..... and his installation team was excellent.

Additional Comments

Additional Comments - You can have a prospective customer if he/she wants to speak with a happy NE Sunrooms customer.

Recognized Excellence

Recognized Excellence - Peter Lavenson

Areas Of Satisfaction

Areas Of Satisfaction - We enjoy our sunroom everyday. Only wish we had done it sooner.

Recognized Excellence

Recognized Excellence - Peter was always available for consultation. Ms Barbosa has stayed in touch with us during and after project completion. Nice to have the same people available if needed.

I think they did a very professional job.

Installation Crew

Installation Crew - 4+

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the execution and information they provided.

Recognized Excellence

Recognized Excellence - I would like to recognize Peter and Kevin for their exceptional service.

High-quality, satisfying experience from start to finish. Professional work, with a professional attitude. Trustworthy workers and a fair price. I highly recommend New England Sunrooms!

Areas Of Satisfaction

Areas Of Satisfaction - Friendly, expert workers who wanted to get things done right- exactly what I hoped for, but many other contractors fall short.

Recognized Excellence

Recognized Excellence - Eddie was fantastic!

Areas Of Satisfaction

Areas Of Satisfaction - quality of the sunroom

NES&C have done several projects for me. They have been professional, thorough, friendly and always on time. They have always done what they said they were going to and have used creativity and expertise to solve problems for me, above and beyond the call of duty. I highly recommend them and look forward to working more with them in the future!

Sales Knowledge

Sales Knowledge - Donna has always gone out of her way to keep up excellent communication on projects. She has done extra work to try and solve problems I have had with a 30-year old sunroom. Just outstanding!

Installation Crew

Installation Crew - Again, the crew, specifically Joe, has been above and beyond in readiness to do what was promised and to go the extra mile in creatively solving problems and making work happen, professionally. We are so impressed!

Problem Resolution

Problem Resolution - See all above comments.

Current Referrals

Current Referrals - I will always recommend NEC&S to someone who needs that type of work.

Repeat Business

Repeat Business - Not yet, but soon.

Areas For Improvement

Areas For Improvement - None.

Areas Of Satisfaction

Areas Of Satisfaction - Expertise, craftsmanship, customer service -- just everything. Way beyond other companies I have dealt with.

Recognized Excellence

Recognized Excellence - Donna Barboza and Joe Gonzales -- both outstanding!