Once the crew showed up to do the actual installation of our new roof, all went relatively smoothly. The main concern I ran into was that the home office personnel didn't seem to be talking to the folks in the field.
I would not recommend this company. They quoted me an initial price and then after inspection when the shingles were removed increased the price by 8k for replacing the boards under the shingles on one small portion of the entire roof. It was not made clear to me before hand. I payed the difference and the roof was done well. I did not like how I was dealt with and the extra cost was justified by " materials and labor cost". They had sold me a lower price to begin with and then made up the difference by coming back and adding the additional 8K. I had talked with my contractor and was told they didn't think it should have cost that much more to replace those materials.
Newhaus did a great job on the roof, met all our deadlines, and Gary was exceptionally responsible.
The only part I really disliked is that they were going to put my solar panels up on the roof without cleaning them, so I cleaned them myself. They should have cleaned them themselves, but I cleaned them.