The crew was professional and did an excellent job from start to finish, they came into my house covered everything so to reduce the amount of dust. They cleaned up after themselves as they moved along throughout my house. These guys are great and did an excellent job. I would definitely recommend them.

We replaced 6 windows on the south side and southeast corner of the house with impact resistant Low E windows. Our salesperson, Jeff, handled everything in the beginning and kept us informed. The installation of 3 windows went smoothly, but the picture window (3 separate pieces) had to be reordered for a better fit. From then on, we had positive ongoing communication with Amelia and Pat in Production; Denisse in Permitting; and Barbie and George in Service. Alan, Service, who did the caps and covers and cleaning, was extremely conscientious and did an excellent job. Linda and Kelly always answered the phone cheerfully and helpfully. Bottom line, we’re very happy with the windows and recommend NewSouth Window Solutions of Bonita Springs. We would use them again if we replace the remainder of the windows in the house.

After our experience with NewSouth, we feel compelled to share our honest thoughts. While we were impressed with the quality of the product, we found the overall process to be quite frustrating. Our encounter with the sales representative was marked by undue pressure, as we were rushed into making a decision without adequate time for consideration. Despite requesting a mere 24 hours to ponder our options, we were met with a pushy insistence that immediate action was necessary, citing fleeting offers and changing discounts.

The installation itself was passable, albeit with a few noticeable errors. Unfortunately, due to backordered doors, the installation sequence was disrupted, resulting in a haphazard door installation that left much to be desired. Issues such as a significant gap at the bottom of the front door and misaligned frames were hastily addressed with promises of a simple resolution, which regrettably never materialized.

Following the final installation, we awaited an inspection that never came to fruition. After reaching out, we were met with resistance from the service manager, who begrudgingly agreed to schedule an inspection, only to inform us of a subsequent delay due to existing issues requiring attention. This prolonged process of rectification, coupled with the subsequent delay in scheduling an inspection, left us feeling disillusioned.

While we remain satisfied with the quality of the product itself and believe it to be a worthwhile investment, we cannot overlook the inefficiencies and frustrations we encountered throughout the entire process with NewSouth. Our recommendation to prospective customers would be to proceed with caution, expecting potential delays and subpar customer service.

I would highly recommend New South Windows of Bonita Springs. From the start of the process with Joe, sales, explaining the difference in there windows to others etc to the installation of 10 hurricane impact windows last week by Enrigue and David. Amazing job. Highly recommend.

New South Windows has been the best experience! Every single
representative that I've dealt with is professional and knowledgeable. The installation of windows and doors was flawless. The installation crew was fantastic and did an awesome job at installation and cleaning up! Highly recommend New South Windows for your home.

High quality/wind impact windows purchased and installed in my entire house. Completely satisfied with the professional/neat installation. Completely satisfied with the ease of the permit process and scheduling of installation provided by the efficient, helpful and friendly customer service personnel.
Highly recommend NEW SOUTH WINDOWS. Well worth the investment!

Jesse Mitchell was awesome! He was Very informative, it made us feel confident going with New South! Their windows are great quality and energy saver!

The New South Windows team was professional, responsive, and made me feel that I made the right choice using them for my vinyl window replacement project. I'm glad I worked with Rick, Nori, Vijay and Teddy. The whole experience was smooth and I will definitely be using them again when I'm ready for my slider replacements

We could not be more pleased with our new windows from New South. From start to finish, the project was flawless. We would recommend them without reservation.

I was very pleased with the job New South Windows did on my house. They were very timely and professional. They replaced two sliding glass doors and four windows. I can already tell it makes a big difference with blocking the heat coming into my house.

It was a very good experience. Installers very professional and knowledgeable. Only did 3 windows, but will definitely go back to have the rest of the house done.

Best bang for your buck! New South Windows nailed my project.
From sale to installation everything went smoothly. We are very happy with our new windows, give New South Windows a chance to earn your business.
Money WELL spent. I am a retired contractor, trust me, New South Windows is trustworthy, professional and customer oriented.

The windows are nice. Very nice. I loved the informative presentation that the representative gave. And I loved how well the company insured everything went. The only thing I would want you to be weary of especially if you got your blinds professionally installed as I did. I was forewarned that I needed to remove my blinds but was assured that my brackets could stay. However on the day of the installation the installers told me that they had to take them down. This was a problem for me as it would leave my home wide open to passers by after the installation was completed. This is the one and only bad situation that I encountered. I hope the company eventually reaches out to us for this concern.

We purchased 5 windows from New South about 5 years ago and loved them so much that we just has another 8 windows installed. The installers were excellent, professional and cleaned up after completion. I would highly recommend New South Windows for all your window and door needs.

Just had eight windows installed in our new Mount Dora home and the entire process was professional and painless. NewSouth even showed up 10 weeks earlier than expected. We are very pleased with the purchase. If you are looking for windows, give NewSouth a chance to prove they are right for you. Sometimes paying a little more is worth it in the long run!

I couldn't of asked for better service. No high pressure sales. Just gave the facts I needed for a decision. I also like that the company is Florida based. I would recommend them to all my friends.

We are very pleased with our purchase of our windows. Went from builder grade windows…The whole process, including Brandon our representative, the installation crew who were respectful and worked together well.. all done in time for Ian!

I will recommend NSW to my family and friends.

Let me first start by saying NewSouth Window Solutions is a class act. From our first contact to set up an appointment for an estimate with Romeo Ciornohaci to the actual installation of our windows with Ravi and Nick and all the individuals in between, the NewSouth team was always professional, courteous, responsive, and helpful when we had questions, which were numerous, or had to make schedule changes of our installation due to COVID. Now, let me talk about their product. These windows are made specifically for your home, they are not production line, cookie-cutter windows. They are professionally constructed windows that are energy efficient, impact resistance, and carry a lifetime warranty; and on top of all that they are nice looking and give our home even greater curb appeal. It took Ravi and Nick three days to install our 18 windows. When they finished the installation, we immediately noticed the energy efficiency of the windows. The new windows significantly kept the heat out from the direct sunlight; they kept the house cooler, even when the drapes, sheers, and blinds were open; and they dramatically cut down on the noise level from outside. After the city inspection, NewSouth Windows Solutions returned to install the window trim inside the house. Malcolm was the technician and did him job within an hour and also notice a small item on one of the windows was not working properly so he replaced it. Bottom line: We could not be any happier with our decision to go with NewSouth Window Solutions and would not hesitate to recommend them to family and friends.

Communication between client and staff was poor. I had to contact them for updates and status of installation. Several trips were necessary by installers because they were not informed about job and did not have the necessary parts.

Installation team was timely, courteous, respectful, and professional. They were very respectful of our property. Kudos to a great (3) member team! We would definitely use this company again.

They did a wonderful job quickly and efficiently, and the windows look beautiful.

They did excellent work.

NewSouth Window Solutions had excellent customer service, and they were very efficient.

Windows are fine and are cool to the touch. hurricane resistance brings peace of mind. Method of install was the problem.