Kenny and Charlie installed 3 windows and a sliding glass door. Great job! Very professional and respectful. Kenny even re caulked a competitors window that wasn't getting replaced. Thanks guys! Great job!
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Customer feedback report
The feedback presented on this page was collected by GuildQuality from Verified customers of Nex-Gen Exteriors using our impartial third party survey process.To learn more about GuildQuality and our survey process visit www.guildquality.com
Nex-Gen Exteriors
3600 Mitchell Dr. Unit 50C, Fort Collins, CO www.nexgenhomeproducts.com(970) 593-1500
GuildQuality surveys
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
Public reviews
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nex-Gen Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.