I have told people about them and they have used them.
The communication was beyond great. All staff I encountered were helpful and professional. Very flexible in working with schedules.
Outstanding service, prompt, and the installation crew is professional
From initial sales visit through completion the staff was efficient, communicative and pleasant to work with. We have used Next for multiple projects (entry doors, storm doors, windows for two different properties, and sliding patio doors) and have recommended them to friends and family or anyone in need of windows or doors.
We have faith in Next Door & Window and I would not hesitate to recommend this firm to friends and family.
I would love to give Next Door & Window 5 stars but only after the installation work was redone. Unfortunately the first installation was atrocious. This is proven and agreed to as seen in pictures taken by Next Door itself. The 2nd team who removed the framing created by the first gentleman created a final product that is beautiful and as expected when purchased. The number of hours, anxiety, and days expended by this home owner unfortunately lost a star in this review although it could have been more if the awful first installation couldn't be corrected as well as it was.
Great quality. Delivery and installation when promised. Salesperson Gary has extensive knowledge and is a good liaison between the customer and the installation crew. Definitely recommend.
My third project with Next Door &Window was just completed with excellence. Every person involved cared about my project ( replacement windows) and kept me well informed. The installation crew was professional and were ready and able to make unexpected repairs needed when the old windows came out and revealed rot in the house frame.
They are easy to communicate with, very transparent with prices, and always on time with estimates and results.
Our Salesperson did everything as promised, and our construction crew put a lot of time and care into cleanliness, detail, and making sure I always knew what they were doing. I HIGHLY recommend!!
This whole project was seamless from beginning to end with no surprises or disappointments.
great service, great product. exactly as described and installed quickly
Next Door & Window performed exactly as I expected. Sales, communication, installation, everything was first class. I visited the warehouse and headquarters and spoke to many varied employees, all seemed very happy to be working for this company. That in itself says so much.
I’m proud to say we chose NDW as our replacement window team.
They are a dependable company that served my window needs with speed and good communication. I would definitely use them if I needed windows. The Marvin windows are of excellent quality and I'm glad I went with them.
I would absolutely recommend this company for sales and installation of a new front door and decorative trim. Our salesman Zach was incredible to work with.
Most pleasant, easy and follow through great!
The project went smoothly from beginning to end and our new doors are beautiful!
It was a seamless process from the showroom to the installation.
I can’t say enough about how pleased we are with the whole process, the friendly but not pushy sales, the clear explanations of what to expect, the professionalism and kindness of the measuring guy, the updates while the windows are being made, and the exceptional craftsmanship of the carpenters, installers, and painter. We have had a lot of work done in many houses and this was as easy and seamless as it could be. Thank you all for making getting new windows a great experience.
The crew was polite on time and cleaned up everything
Absolutely
Installation Quality - The installer was very thoughtful; trying to restrict the mess when removing the old door and removed the debris afterwards. He even reinstalled my doorbell and security system door button. He was meticulous. It was perfect when he left.
Additional Comments - Next Door does not put out an inferior product. It's team members are well trained and a pleasure to work with. From beginning to end, I felt the company had pride and integrity. There are no gimmicks. You can be assured of a quality product and employees who are knowledgeable and proud of their company.
We appreciate the attention to detail and prompt response to any adjustments you want made. They leave your home as they found it. Windows match paint of our trim which makes the windows fit into the decor. Windows are beautiful!
I would tell family, friends, and neighbors to include them in their research for new windows. No doubt!u
Their quality work, products, and professionalism is why I use Next Door & Window.
The installers were prompt and very professional.
Areas Of Satisfaction - Next Door & Window met or exceeded my expectations with the timeliness of the installers. They were here when they said that they would be here.
Additional Comments - I was really impressed with the installation. It was done perfectly. They had to replace windows and install a sliding patio door. They made it look like it had always been there. It was very well done.
The professionalism was evident from the first contact with the company until the last contact. The installation flawless and well executed, and the customer service level was more than we anticipated.
This isn't a purchase people make regularly. It can be overwhelming to look at all the options and get the sticker shock of the cost. But know that this company is going to do you right, follow through, and you're going to have a fantastic front door when all is said and done!
Installed sooner than expected. Mark answered every question I had was very professional and even stopped by to check on the installation. Installers were friendly made sure I was satisfied. Did a great job. Thanks
Dealing with Next Door and Window was a pleasurable experience.
They did exactly what they said they were going to do. They delivered our storm doors on time. The installation was very well done. The work area was well cleaned when he was done. He even made a minor repair to our front entry door and didn't charge us. All in all, we're very satisfied with the job and in the future we will have no problem calling Next Door and Window.
It looks good.
Areas For Improvement - They didn't fall short in any area. Everything is as good as I expected.
Areas Of Satisfaction - The representative, Mark, was very pleasant and very nice to work with.
They are wonderful.
Additional Comments - We are going to give them a call to finish the rest of the windows in my son's house.
Professional & Organized - We received regular order status updates throughout the process. The door delivered on time as quoted.