The person who came out was professional. The installers did a great job and cleaned up efficiently.

A neighbor liked the job so much that they came over and asked who did our patio doors. We gave them their number and told them how pleased we were with everything.

The storm door was well done, but weatherstrip for the interior door was not.
The signed contract had stated all 3 sides were to be done, but only 2 sides were done until I told Sam that he was supposed to do “All 3 sides” as in the contract. I should have been notified if the company decided to do something different than listed in the contract.
I was told by Kim that Ron was a salesman, and did not know enough about weatherstripping to have written “All 3 sides” in the contract.
Sam installed what his job order required him to do, but it was obvious that the right side of the door had the wrong type of weatherstripping because sunlight and cold air was coming through. However, he said he was done and left it as is.
That forced me to call your company, to request that someone else to come out just to look at it….I asked Kim to send someone different,because I wanted “new eyes” that would see the problem.
I thought I would get a friendly “Thank you for letting us know…we will check it out”, but instead I got confrontation that seemed to be trying to discourage me, as she focused repeatedly on the fact that the weatherstrip job was on a door that was in the house when I bought it.
Please listen to the recording of my phone call to her to verify the above, and please let Ron list to it too.

They have done a ton of work here. We have used them for twenty-five years since we have been here. They have done our windows, siding, doors, and everything they could do and you could think of.

Great door, but expensive
Next had to return six times to fully complete installation
Happy with the purchase and overall experience - everyone was nice and helpful but it seemed way harder than it should have been

The service was good from the salesperson down to the installation. They did a really good job.

They were very easy to work with, the customer service was great and the installation went smoothly.