About this company
Nivek Services Inc.
At Nivek we strongly believe that our faith in God and our communication is the glue that holds everything together. And we believe, together, with this cause in mind we can continue to innovate for the benefit of our clients and the betterment of the restoration industry.
Types of work
GuildQuality surveys
Badges
Photos 8
Customer satisfaction
Of 67 customers surveyed, 20 respondedReviews 19
Of 20 respondents, 19 left a reviewRecent reviews
Edward L.
They were great!
Vera P.
If I needed drying people again I would select Nivek Services.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - Nivek Services was great.
Kathleen H.
I have already told people if they get in a situation that I would recommend them because of how much damage they prevented by their quick response and how they handled things. I would hire them again. It was especially critical to me because it happened on a Friday and I was going on vacation for a week. I left them a lock box key and felt no qualms.
Additional comments
Overall Quality Of Alacrity Program
Overall Quality Of Alacrity Program - I was actually surprised I got a letter of quality assurance from them. I was quite thrilled because I never had that before. It was nice that I got a guarantee it was done correctly.
Area For Improvement
Area For Improvement - I really can't think of any where they fell short. When I had a concern, they had someone out there immediately after my call to check for water damage. That made me very happy.
Area Of Satisfaction
Area Of Satisfaction - I was most satisfied with the timeliness of their response, their trustworthiness to do what they said they were going to do, and how they took the time and patience to help me figure out was going on and what steps to take next. I called Allstate at 12:30 and Nivek Services was out here in about two hours. They are on the other side of town about that far away, so that was great.
Leila S.
Everybody awesome !!!
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The disaster team people were extremely impressive overall. Thumbs up.
Kimberly C.
They are in it for the money and not helping the customer.
Additional comments
Additional Comments
Additional Comments - Walter F. was fantastic to work with.
Edward W.
Additional comments
Area For Improvement
Area For Improvement - They were punctual and very courteous.
Additional Comments
Additional Comments - If the need arose, I would definitely want to use Nivek again.
K.S.(.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - They were on time.
Sergio A.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - They did a professional job.
Michelle T.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - They were very professional and courteous and knowledgeable. I was in shock when my house was flooding, but they came in and kept me calm and handled everything!
Amber H.
They were completely professional. and provided superior work with superior people. They were so good to us during this rough time for me and my family.
Additional comments
Area Of Satisfaction
Area Of Satisfaction - The customer service was very warm, and completely understanding.
Cecil T.
Very Professional Tech. in there trade I would recommend them. I would recommend them and they do a good clean up an leave everything in order CL Tapley
Additional comments
Area Of Satisfaction
Area Of Satisfaction - NIVEK has good service and do a good job
Robin B.
Patricia K.
Lisa M.
Betty G.
Al D.
Lisa C.
Kevin M.
Patricia K.
GuildQuality
Customer feedback report
