Normandy was easy to work with. They always were courteous and did not have any problems when we made a change.

We had a wonderful experience with Normandy, they listened, solved problems, delivered an incredible project on time and on budget.

Overall we were happy with our Normandy Remodeling experience. There were a couple of issues that we felt could have been handled a bit better but the overall job was well done and we are very happy with our new space.

Yes I would definitely recommend Normandy. Years ago we had spoke with Leslie at Normandy but then couldn’t do it at that time. So when we called to revisit the project. She still had all our info plus pictures We did look at other companies and even met with a different company had blueprints done, (that we paid for) and then decided they weren’t really understanding what we wanted. So it was a big plus using Normandy.

We are very happy with our new kitchen and mudroom. The spaces are organized in a way that really works for us, and it's a pleasure to spend time in them.
Kathryn guided us through a decision process that would have been difficult/impossible for us to do on our own; she gave us lots of good advice that informed our selections and other decisions.
David very competently and creatively managed the project, always with an eye on the schedule. He sent us email updates almost every evening and checked in with us most mornings; each time he was onsite, he patiently answered our questions and gave our dog lots of love.

This was the second time we used Normandy and the process went just as well the second time around. With Normandy, you know you are getting quality work with highly professional designers and project superintendents. When investing in your home, peace of mind is important which is why we didn’t hesitate in using Normandy again. We are so happy with how both projects turned out. We had high expectations and Normandy exceeded them.

Team was excellent.
Designer Jackie deserves credit and patience with utmost professionalism.
Larry superintendent was excellent with good team work and giving up-to-date regarding what to expect in the project the day before.
Good team work.

All trades were polite and cooperative and answered our questions about the construction. Also, some contractors worked overtime to complete their project. The bathroom project was completed far in advance of the projected date.

Abby Osborn was wonderful to work with. She gave us excellent advice on design and option choices during the many months of planning our project. She was available for many meetings and always spent as much time as needed with us.

Bruce Pettingill is our project manage and he was responsive about issues and options during the months of work on our remodel. He coordinated all the sub-contractors and worked with me on change orders and modification to our plans as needed. I am happy that I am still able to contact Bruce with questions. His experience and advice have been invaluable to the success of our project.

We love the remodel Normandy did for us!! The quality of the work has been outstanding!! The design and finishes are beautiful, and we love them even more than the day we picked them out with the guidance of the great Normandy team.

The end product is beautiful but the lack of communication throughout the project was very frustrating.

The outcome is beautiful, but the length of time for them to finish was too long. It was not managed well.

We would recommend Normandy. The quality of the work was good. The project management was great and responsive to our needs and questions. The cabinetry and other materials are beautiful. This was a big, difficult project and we are very happy with the end result.

I have already recommended them to a friend.

The professionalism, knowledge and courtesy of Normandy is outstanding. The ease of working with Normandy is outstanding. It was an excellent working relationship that we had with Normandy.

We had a great experience with all the people on our Normandy team. From the initial design consultation, I felt that they were invested in our happiness and satisfaction and treated us as clients even before signing on the dotted line. Having contact with our designer as well as our superintendent throughout the process meant a place to voice any concerns as well as to clarify things for us as needed.

After interviewing other local remodeling companys we decided to go with Normandy and could not have been happier. Normandy hires only the most expert designers, project managers and trades. The process is effecient and professtional and kept on the agreed budget. Normandy makes a difficult situation easy and seemless with excellent communication and staying on time. The result is perfection.

The designers Amy and Leslie were very helpful and responsive.

Working with Normandy exceeded our expectations! With our home being almost 100 years old, issues were inevitable, and Normandy handled them promptly and with integrity!

Weak initial project management.

First-class remodeling job. Excellent contractors. Trusted professionals.

They stayed in touch and let us know the progress of the reconstruction they were doing, or remodeling, I would say, with pictures also. Their showroom has a lot of different samples and a lot to choose from. Vince was very helpful. He followed up on every question we had and spent time in the showroom and on our property. We enjoyed working with him. We enjoyed it.

Normandy Remodeling was incredibly responsive and detail oriented!

The work was beautiful, but it took twice as long as it was supposed to.

A to Z they were terrific. Our designer, Laura Barber, and project manager, Brian Preston, were great. We used them for three consecutive remodels. Our entire house was remodeled by Normandy Remodeling. They were professional, knowledgeable and communicated on a daily basis. The craftsmanship was terrific. They had terrific attention to detail. We are very pleased.

Normandy Remodeling provided outstanding work and was a pleasure to work with from start to finish.

Normandy was great to work with. I already have recommended them to friends and family!

The process was seamless from start to finish. Everyone we worked with was professional and courteous. We couldn't be happier with our results.

I have recommended them at least four times to other people.

Not as likely to recommend Normandy moving forward as I have been in the past.

We are fine with the work. The process was not as promised. For example, we were told that the start date was X because Normandy's process involves making all of the design choices and ordering all of the materials before starting. Then, when the project was underway, we learned there were items that had not been ordered, which led to further delay.

They did quality work.

Normandy did a great job on our bathroom remodel. We could not be happier.

This was the second project Normandy and designer Ashley did for us and we were once again delighted with their work!

Normandy was very professional from start to finish.

Potential customers need to understand two things: the project will cost more and take longer to complete, than what they expect.

We have done two projects with them and are getting ready for our third project.

Parts of the process went well and were organized. Our job is still not finished; the last items on the punch list have not been completed, and it has been over a month. We still have blue tape on our cabinets and a few other items that still need to be fixed.

Can’t speak highly enough about Vince and Brian P. Big fans. Love our new space. I can’t wait for our next big project with them.

The quality of work was not always what we expected. We felt that the work could have been completed in a more timely manner. It was a year from when we contracted Normandy to the completion. We were advised that the project would not start for 9 months and could take 3 months to complete but once the project started the delays were in being able to schedule different contractors.

We just finished our second remodeling project with Normandy at this house, and we're very pleased with the experience, and with the finished product. Our experience is that remodeling requires three key elements: an excellent designer, an excellent construction manager, and excellent trades. If any one of those is lacking, it causes big problems. Normandy has shown that it has all three. Our designer did a great job envisioning the job and planning it, our project manager was experienced, diligent, and respectful of our living space, and the trades, without exception, were skilled and committed to doing a good job. Normandy doesn't cut corners--they do the job right. There is high quality in their design, their materials, and their work.

This was my second time working with Normandy on a rehab project. They were organized, and the results were amazing.

We have recommended Normandy to a friend and would gladly continue to recommend them.

We were pleased with the whole experience, from planning through construction.

Normandy should never take high-rise jobs in downtown Chicago when sub-contractors clearly do not to work there. They dislike the extra travel time, availability of parking, and freight elevator problems. We pay double the labor in downtown Chicago for the same services that would be offered in the suburbs, or locations in Chicago that offer easy parking and accessibility.

The experience was well organized and executed. Our designer worked with us to incorporate all of our needs and wants in the spaces. Our Supervisor kept in regular contact with us and the contractors were strong tradespeople. We have completed 3 projects with Normandy and recommended them to several friends and family members.

We are thrilled with the remodel of our bathroom!

While the design process was fun, the construction phase was brutal with lack of planning of construction activities and resources.

Overall, it was a great experience with the work well done.

The group at Normandy was able to help us realize our library dreams. We are grateful to the sales/design team for helping us create a design that was exactly what we wanted. This included searching high and low for the exact tile we wanted for our bathroom and sending a sample of our flooring to the ladder company to ensure that our library ladder was a perfect match. The project manager, Sean, was a great communicator and extremely empathetic when things got off track. Which they did. Unfortunately, there were some issues with attention to detail on the sales end which contributed to an extension of the timeline and some additional expense to Normandy. However, the team at Normandy resolved the issues and Sean was amazing throughout.