The level of expertise and attention to detail displayed by NGRW team was truly commendable.
Additional Comments - The efficiency and skill with which they carried out the installation were impressive, and the end result has exceeded our expectations.
Areas For Improvement - They didn't fall short of any expectations.
Areas Of Satisfaction - Everything was good. They did a great job. I'm happy with them.
This is the second time we've used them. They do excellent work and have excellent products.
Additional Comments - They are a really good company. They have excellent products. We have used them twice. We are happy with them and satisfied with their work.
Areas Of Satisfaction - They met all of my expectations.
Areas Of Satisfaction - They met my expectations. They were great.
Recognized Excellence - Everyone from Sales to installation.
I would recommend NGRW based on the quality of the Marvin windows, particularly compared to other premium grade windows in this market category.
We definitely recommend North Georgia Replacement Windows for all your window and door projects. Very honest, professional, knowledgeable employees. The product is great and our experience from beginning to end was wonderful!
Areas Of Satisfaction - Always delivered when promised. Employees are all very responsive and provide clear communication.
Additional Comments - Very loyal company with integrity that we can appreciate.
Review left on Google
I had a positive experience from sales to installation. Davis, my salesman was very helpful and explained all of the choices for my home. The installation teams were quick and efficient. I highly recommend NGRW to anyone thinking about replacing doors or windows.
Excellent company! Quality windows with first rate service.
Great company to do business with from start to finish! I highly recommend NGW!
Schedule - Great communication
Problem Resolution - Great customer service after the sale
Replacing all the windows in my 30 year old home was a big decision and investment. I made the right decision in selecting North Ga Replacement Windows as my provider. I am thrilled with the quality and beauty of my new windows.
Schedule - After the windows were ordered, I was provided an expected timeline. My project started exactly when expected.
Clean & Safe - I was amazed at how much work was done in a single day and how organized the crew was. My property was well cared for during the installation and super clean upon completion.
Areas Of Satisfaction - It’s hard to believe how big of an impact these windows had on the beauty of my home.
The entire experience of installing 12 new windows and four new double hung patio doors was excellent. The new windows are an amazing improvement over the excising windows and doors. The crews were all professional and worked quickly. They put down drops clothes and really left minimal mess in the house.
Areas Of Satisfaction - GREAT INSTALLATION CREW
They were easy to work with. I love their follow-up.
Current Referrals - If anyone asks, I will refer them to North Georgia Replacement Windows.
Additional Comments - It was a good experience, and I was very happy with them.
I am very happy with North Georgia Replacement Windows. They initially replaced five windows, and I am having a measurement tomorrow for some new construction windows. They were so good the first time, I wanted them to come back for phase two of my renovation. Thus far, my experience with this organization had been phenomenal. I am very, very happy with what they're doing.
It has been a good experience — great company and great product! I am very satisfied with what they're doing and have no issues. My expectation is that they are going to come through with blazing colors when it comes time to finish.
Professional & Organized - North Georgia Replacement Windows was absolutely professional and organized.
Areas Of Satisfaction - They exceeded expectations. I was very happy with what they did.
Areas Of Satisfaction - From the installers to the owners all have been great.
North Georgia Windows had everything perfect. From the measuring to the finished product, even putting our new shutters back on next to the new windows. They really know what they are doing, and they get it right the first time!! Love these new windows and cannot wait to get the rest of the house completed!! I would not recommend anyone else for new windows. This is the company to go with.
Professional & Organized - This team knows how to get things done and in a very professional manner. They always let us know what they were doing next and the window in front was huge. They managed to deal with the stone on the house and getting that large window in. We went with a casement window in the front vs double hung and we love it. We have had lots of compliments on the windows.
Areas Of Satisfaction - North Georgia exceeded my expectations in every area of the process. From the salesperson to the installers, to the painters, to the shutter hangers. They all did an excellent job. We only did the front of the house at this time; however I am very anxious to complete the rest of the home.
Recognized Excellence - All of the team. Daniel the salesman. David Kelley and his crew, Kevin in regard to shutters being re-applied after window install, I believe the two shutter installers were Brian and Richard, if I remember correctly, the painters. Everyone very friendly, professional and they took care of everything!! Could not be more pleased with North Georgia Windows. Will recommend them to everyone.
Additional Comments - Best experience ever!!!!
I am likely to recommend North Georgia Replacement Windows to a friend because they do what they promised to do. They came on time as well, so I'm pretty satisfied.
Additional Comments - They were wonderful, and we are very pleased with them.
Additional Comments - No pressure sales, easy to deal with, accessible for questions. Called and showed up early! Low stress process
Areas Of Satisfaction - Excellent installation and communication through out the project
Recognized Excellence - Entire crew and sales team