Our project manager, Allen, was top notch, and the work crews were excellent from installation to clean up. We’re glad we chose Northern Lights.
I would have no hesitation in recommending NLE!
My experience was great! (see google review)
They did a great job. Fast and thorough and have a great system in place to make sure you're getting to see the progress.
Friendly, thorough, helpful and professional.
I'd rate higher if Mack didn't drag his feet so much during the project. He took nearly 2 weeks to get me an estimate. I don't know if he's stretched thing on what he does or if that's just his mode of operation.
Fabulous window install! Project manager and installers did a great job. We are really happy with our Simonton new windows. We would use NLE again in a heartbeat. Thank you for the great service!
Attentive service, good looking result
This is the best company I have ever worked with. Jeff explained every aspect of the project with great detail. Every question was answered, lots detail, comparisons, pictures and addresses to see other completed projects of Northern Lights.
Compnay is professional and follows up
Clean & Safe - Our business was cleaned and safe durning and after the project
Repeat Business Rev - This is the 2nd time we needed roofing Northern Lights worked on both projects, an excellent job. We keep them in mind for the next project both commerial and residental.
I gave top star ratings on four different web sites.
Northern Lights was really great at helping us navigate our first roof replacement as homeowners. We of course had some bumps along the way, but that's to be expected with such a huge project and undertaking including solar panels and gutters, not just the roof... and the company was great about fixing things and being reachable and understanding. Jeff helped us tremendously over the course of our project. I gave them five stars because of this. There's no four and a half option haha. But definitely more than a four. Overall we were very happy with the communication and the entire process. It was nice to have a team of people that I trusted to take care of things and deal with my insurance. I would definitely recommend Northern Lights as a contractor!
Great experience. I was comfortable in their knowledge and felt I could trust their work. That’s important to me bc I tend to feel out of my element as a person with limited knowledge of home repair and upkeep.
Professional and Quality execution of the project at a fair price. They know their business and are organized to engage effectively with the customer. Highly Recommend for Hardie siding project.
All the workers, managers and office personnel we dealt with from Northern Lights were attentive and helpful. They answered all of our questions and gave us clear explanations about everything that was being done. The finished job looks beautiful and has truly enhanced the look and longevity of our house.
Our project manager, Allen, was great.
Time from initial order to windows being replaced was entirely too long.
Northern lights was a great experience doing our full siding and gutters project. The work was completed on time and looks incredible! 10/10 would use again
Great company!!
Northern Lights were professional and friendly to work with. However, addressing scope of work changes were pretty frustrating and time consuming. See below for further explanations.
great work - good sales that was HONEST as to the process.
I already have referred people!
Very professional. Fast and efficient crews, on schedule and high quality work.
They do an outstanding job from start to finish of the project
Fast, knowledgable, cleaned up, good quality materials
Northern Lights team were professional and very helpful. We enjoyed working with them very much on our project.
Northern Lights Exteriors did an excellent job residing our house and the garage. High quality work done quickly, with high respect for our property. Will recommend without any hesitation, and will come back if/when in need of other remodel services.
The craftsmanship of their work was very good. I was very happy with their work. They did a good job communicating with me and being up front about the costs, the payment schedule and how things will go with the job. That was a peace of mind for me because I knew where things would be at in terms of cost and the payment schedule. The job went very well. There were some complications with the house that had to be sorted out, and they did a good job. We got together and talked about the details on how the various complications were solved and how it was going to come together.
Recognized Excellence Rev - I would like to recognize all of them for their exceptional service. Kristin, Cesar, Alan and Anna were superb. If there was an issue, they got on it right away. Everyone was great to deal with. Everyone was helpful and respectful. They were diligent about keeping the property clean and picking up after themselves. It was an impressive process, and it went very well.
I would highly recommend Northern Lights Exteriors to anyone!
The job went smoothly and on time.
No pushy sales
I am likely to recommend Northern Lights Exteriors because they are an incredible company, I can't recommend them more highly.
We had the Hardie Board installed on both the house and barn. We also had matching stone from our house installed on the barn and it's beautiful! Our place looks very cohesive now. Crews installed both the siding and stone quickly and efficiently once we got on the schedule.
Overall I am completely satisfied and would recommend.
Recognized Excellence Rev - Mack was easy to work with, knowledgeable and professional.
From a work product and team perspective this is a 5 for me. My bid from Northern Lights was about 50% higher than the competitive bids I received. I'm sure there is good reason for this, but it would impact the value component of my recommendation. Our project was related to an insurance claim so I wasn't shopping based on price.
Areas Of Satisfaction - communication, quick scheduling, pace of work completion
We would definitely recommend Northern light Exteriors to all my family and friends. It was a great experience.
Additional Comments - Everyone was very respectful to use. Everyone working together nothing was undone we'd love our experience working with Northern Lights Exteriors. We would like to thank everyone and including the crew members that worked on our home.
Installation Crew - Amazing crew! You guys are fantastic!
Yes, definitely.
I'm very satisfied with the work that they did. They were very reliable. They do excellent work.
Additional Comments - Project management and project execution was outstanding. We were informed every step of the way. The price was competitive, the product was top quality, and the work was on time and professional. Every question we had was discussed and acted on. We appreciated the detail, care, cleanliness and quality of the work.
Areas Of Satisfaction - With the whole project, we set expectations. They met them entirely. There were no surprises. We were extremely happy with the work that they did.
They had an excellent crew, and everyone from Allen to Cesar was great. Everyone was professional and on time. They always talked to me about the project and made sure I understood what I was buying.
Recognized Excellence Rev - Allen and Cesar provide exceptional service.
The finished work says it all
Some problems with communication (see below) and apparent use of caulking to fill in grooved boards at corners of structure.
Great company to work with, office staff is outstanding, and Mack was excellent to work with during the project.
Sales Knowledge - Mack Yaughn was so easy to work with and very flexible with our project, overall excellent to work with.
Areas Of Satisfaction - Installation was on time; installers were professional and friendly and did a great job of cleaning up. They did a quality job with the installation and exceeded our expectations.
Northern Lights is a very professional and friendly company. There is always someone in the office to answer any phone calls and questions. Communication is key and they excel at this. The siding crew was excellent and went out of their way to please. Schedules were always adhered to . We are so happy with the results.
Sales Knowledge - Mack Yaughn is an excellent salesperson and has years of knowledge and experience in selling siding. He was always available to handle situations when they occurred.
Best contractor experience I have ever had.
I had a good friend recommend Northern Lights and Hardie siding and I was NOT disappointed. I would recommend the same company to friends and neighbors and and expect the same great results.
I would confidently recommend Northern Lights Exteriors to any of my friends.
NLE was great to work with, I've already recommended 2 other clients to their business.
Superior job! Home looks new!
Mack Vaughn was professional, communicative and personable. I never felt pressured or rushed. If you want Hardie fiber cement siding, Northerm Lights should be your provider, hands down.