I had three expectations. One was bringing the 8 sections of my concrete patio together. Second was to maintain appropriate drainage of rainwater. Third was to seal the seams between the sections. They accomplished the first and third, but did not accomplish the second. I now have an area of my patio that turns into a pond.
The workers were easy to get along with, and they were helpful in explaining everything to me.
I think #5 question answered this one
The only concern I had was that the invoice was changed 2 or 3 times. I think they should think that this could cause concerns in the future to customers.
Scott estimated the price in a transparent, detailed way, offering options for different price levels. Donovan and Todd performed the work carefully and finished the job by the projected time. I would enthusiastically recommend Ogburn for quality concrete repair.
The employees from Ogburn were all very knowledgeable and friendly.
I saw on the Vuba website, and there were many color options. Ogburn only had 3 to choose from. It was hard to imagine what it would look like in place of concrete. Change is hard after 40 years.
It was not a big job and frankly I could not get some companies to even quote the job. The results were fantastic, and the costs were very reasonable. Would highly recommend them for any concrete job.
My neighbors have looked at my project and may be contacting Ogburn Construction for quotes.
From the sales, right down to the execution of the project, every one of your team members were upbeat and ready to answer any questions I had. I really like that they were using my project for training and how patient the trainers were with the trainees in showing them the different steps of the project. I also greatly appreciate the diversity of your employees and trainees.
From the beginning of the process with Marcus through the end of the job with the crew that did the work and everyone in between especially Danielle in the office, everybody was professional and understanding of our needs as a homeowner. The work was done efficiently and without having to go behind them to clean up afterwards. Very pleased with the work and the clean up after the job.
Good service, excellent workmanship, attentive to detail, desire for the customer to be happy with the final result.
Ogburn Construction did a great job professional workmen very courteous and polite they cleaned up after they finished I would certainly refer people to them
minor communication and coordination issues with scheduling dates for the initial service and the powerwashing and sealing of the driveway. Took longer than it should have
Yes, I would absolutely recommend
They are a reliable company.
I was extremely pleased with the entire process. They were on time, professional, and did a fabulous job. They answered all of my questions.
Professional workers, completed job in a timely manner, and provided quality work.
Good quality work and good prices
I am very happy with the work that was done. I would use them again if I needed to.
Expectations - They did the concrete around my pool and sealed around it. They also did my walkway, and I am happy with the work.
Professional from the initial contact, our interaction with the sales representative, consistent follow-up to confirm details of the project and Superior job on our driveway and walkway
Additional Comments - Would recommend to any homeowner looking for work done in a professional manner
Expectations - Expectations were high and were met.
Wonderful customer service, excellent work! We couldn’t be more pleased with our experience for start to finish! Everyone we talked to was a great as the next. Thank you!
They were very deliberate about understanding and explaining my job request. They reviewed the instructions with the work crew the morning of the job to be sure that all of the information was clearly understood.
Additional Comments - I asked for some follow up detail work be considered and they sent a manager out to review. He was able to resolve my request and at no charge. Everyone that I encountered within this process was very helpful and friendly.
Very good experience.