They are top notch

Quality product and service from initial contact to completed installation. I'm a retired professional and lifelong handyman and extremely picky about my work. They did not disappoint me and I'm very impressed with the entire organization. The cost was worth it to me to get top notch product and service.

Installation process was very disappointing, took double the time quoted, crew did a poor job cleaning up and apparently it's policy to not do interior caulking.

I highly recommend Mad City Windows &Bath for your upgrades on your bathroom needs. They do am great job

Everything went very smooth and the guys were awesome.

We really don't know anyone who would be willing to spend that much money on a shower.

From the original knock on the door claiming to give me a free estimate, to the final install, the experience was peppered with unsatisfaction. I thought I was getting a free estimate when they showed up, but instead I got a sales pitch. The sales tactics were clear and obvious, but delivered by such a nice guy and in such a friendly manner I ALMOST wasn't get offended. A few days after the install was done, which was done very efficiently, I found out I couldn't turn on the water for a few days to let the sealer dry. Once I was able to turn on the water, I found out the shower-head connection to the faucet had been cross-threaded and leaks. Something I couldn't have known when the installers were here. There was also a promotion going on during the sales pitch. Some vacation thing, which always seems sketchy to me. I was told I would receive more information about it and never did. However, once the guy who measures everything came in, I mentioned to him that I wanted a different size bathtub than what was on the original order, and he made it happen. I did appreciate that very much.

I’m very happy with my walk-in show. Ivan was professional and hard working. Cleaned up and left the area tidy and accessible each time he had to leave. Taking My first shower was heaven and probably the longest one I’ve ever had. ☺️

I would recommend. Great experience. Love the final result!!

I would recommend based on the quality of the windows but I would not recommend because of the quality of the finished product and windows were covered in silicone and loose/left behind screws were found.

The quality seems to be the best around. There will be very little maintenance involved, as long as I follow the recommendations. I am very happy.

Did a great job. clean and well done.

Already gave your name to a neighbor.

Installers were very respectful

problems with master bath tub replacement

I already referred a friend: Lin Watson.

We love our new shower from Mad City Windows & Bath! It was a quick and easy process and we would highly recommend them.

They were very prompt and the quality was good.

In all my life, it was the best service I've ever had. They did a complete job and it was neat and tidy.

I would recommend Mad City based on the prices, however, when I tried to cancel my order based on a better offer, I felt pressured into keeping my order with Mad City. The reason I decided to stay with Mad City was the financing rate which could not be matched by the competing offer.

Install was quick, looks great. Haven't been able to use since it's been installed. The shower door leaks and caused water damage to my family room ceiling below this bathroom. Been 2 days and still haven't heard back from them and what they plan on doing about it.

Service was great the whole process was explained. We are very happy with our shower.

All were very efficient, professional, making sure all was understood and agreed to, Easy to reach, looking for approval, verifying satisfaction.

They need to be more responsive to their customers

With Mad City you get somerhing special.

The install went well until I found out they didn't square up the the walls and the glass doors didn't fit right, and the door slowly closed on its own, indicating it wasn't level. We complained about it and a couple days later, they sent ine of the bosses out feom Omaha to fix it. I was incredibly disappointed to see that to fix it not being level, they removed the screws from the to rail, put them back in and just set the rail up on the vertical channel. This is a asety issue! Also, when they did that, it left a gap at the bottom and the glass no longer slides in the channel it is supposed to ride in. Also, when they removed the blower, and the outlet it was plugged into, the electrician cut wires leading to the other outlet in the bathroom.

Very happy with the appearance of the windows .

Everything went well...trainees took longer but expected they r learning..have one slider we r having trouble closing
..when they bring clips that were missing maybe they can repair..also to bring for paint for touch ups.
Cleaned up well n very polite
.very satified

Walter did a fantastic job of taking out the old shower & installing the new one. Knew what he was doing. It turned out better than I was hoping for

I have already recommended Mad City to a relative and will not hesitate to recommend them moving forward.

If I talk to anyone thinking of getting a new shower, I will recommend Mad City!

We love the new shower installed & have already recommended Mad City to friends & coworkers that are thinking about changing up their bathroom.

The whole process, from Joseph (salesman) all the way down to Brad (installer) was wonderful. Everyone was very professional and I would highly recommend Mad City Windows!!!!